I will be recommending my entire home buying team to anyone ready to make their next home buying move! Thank y'all for outstanding service, and user friendly applications! The home buying process is stressful, but my Veterans United team made it very smooth.
Very easy home buying process. From start to finish I never felt alone.
Veterans United Home Loans made this as hassle free as possible. They take pride in delivering the American dream of homeownership.
The entire team was wonderful. They were in constant contact with us every step of the way. We did most of our loan from Guam as we were in the middle of our PCS and no matter what they always responded and were accommodating of our time difference and schedule. This team made the whole process a breeze.
What else can I say I have absolutely no complaints about this team. They were awesome.
The team at Veterans United helped me make a life long dream of mine come true. I always wanted a house but never knew where to start. They made the entire process very smooth and stress free. The absolute best of the best.
My experience with veterans United was great. I do have to say that when I started the process with a VA loan, I had no idea how much detail and paperwork there was to this kind of loan. Some of it seemed like over the top. Overall though I rate as a ten.
Thank you to Kirk Jones, Rebecca Higgins, and Leigh Ann for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. Would definitely recommend Kirk Jones team to any Veteran in the homebuying market.The step by step lessons on the Veterans United website were helpful in knowing what the next step was.
We have used VA twice and its always a great experience.Thank you!!
The whole team was awesome. I will continue to work with Veterans United.
If you’re a home buyer looking for a home in Virginia I highly recommend Mike Giaimo, Riggolette Leeper, and Sarah Sullivan, they did an amazing job taking care of me and making my homing buying experience a breeze!!! 10/10!
Austin I want to thank you for everything even though I know I got on your nerves but I really appreciate you and all your hard work
never had a chance to buy keep my own insurance. paid my insurane before your insurane was offered. insurace choice was rigged. I lost $618.00 when your representative insurance was substituted for my choice. THE insurance policy i CHOSE
for my house was deleted with the substitute policy put in. Only reason for that action
was to please the lenders , who are not paying my bills. and wanted an escrow account so that they can use the escrow with my taxes and my insurance payments , as collateral to drum up more profits for themselves. I dont care what their reasons are, I just care what affects me. I have bought other homes with va loans, and have had the ability to pay my insurance and taxes directly to the county treasurer and the insurance company office. I plan to work hard and pay this mortgage as fast as I can , I am 90 years old and hope the Lord gives me enough time to do this, Get out from under this sham arangement,
Response from Veterans United
Gregory, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I would highly recommend Veterans United to anyone. From start to finish they were there. Any concerns were answered quickly and professionally. Customer service was the best.
Thank you so much Alice! I really appreciate everything you have done throughout the entire process. You are truly the best and I will happily recommend your services to anyone in the home financing market. Thanks again for all your hard work and commitment to excellent service.
