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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,826 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,826 unfiltered reviews

Starting on Page 3600 of 14,828. Return to Page 1

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Love Veterans United!!!!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Crystal, my closing agent was always extremely responsive with all of the million questions I asked. It was really appreciated during this process. Everyone was great, but I mainly worked with Crystal and she was very helpful..

headshot image of Amanda Perez

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars

I want to say thank you to everyone who has helped me on this journey of first times, I had no idea what I was doing, and everyone had made me feel at ease, as a first time homebuyer, I can get a bit overwhelming, and this valuable asset of a team made it easy and really amazing. Thank you!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

1 out of 5 Stars


Response from Veterans United

Kyle,

Thanks for the rating. If you'd like to talk with a Client Advocate in more detail about your experience, we're all ears. We'll pull up your file and take a closer look together.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars

Not much to say other than this team is by far more than a numerical 10. I hope when and if I decide to either refy or upgrade to a bigger home that this team or a team that was well trained from them is available at that time. As for any referrals if i have any to forward to Veterans United I will be sure to recommend not only MY team but any team from VU. I've worked in customer service more than 20yrs and this is the essence of what that is!!!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars

Overall, I’d give Veterans United 5 out of 5 Stars! ⭐️⭐️⭐️⭐️⭐️

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

I could not of asked for a better team! What seemed impossible months back, became possible and then reality. It wouldn’t of happened without the efficiency of this wonderful team! From the beginning, to the end, the process was easy and effective.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

1.5 out of 5 Stars

Response from Veterans United

Steven,

Thank you for sharing this with us. One of our Client Advocates will be reaching out to you soon if you've not already made contact so we can take a closer look with you. We hope to talk with you soon.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Veterans United truly understand what it means to buy a home. Being a first time home buyer they made every step of the way easy. Chris Hill, Heidi Frese, Taylor Dey and everyone behind the scene were wonderful. The communication was outstanding. I highly recommend them. Thank you for the wonderful gifts and everything you did for us.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

I can't type/text that much but yes gotta keep it real

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

VU made it so easy to buy my first home. All the stress was non-existent throughout the whole process!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

I am 100% 10/10 satisfied with my experience with Veterans United! I’ve been telling all my buddies about this company and if I ever buy another house I will definitely be using them again! Kathy, Kris and Holli were phenomenal to work with and helped me every step through the process! This was my first time ever buying a home and they made the process as stressless as possible!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

He always went above and beyond all requirements and expectations.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Overall we are very satisfied with VU and would use them again for our mortgage needs.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars

My experience with Veterans United was great. The home buying process was easier than I ever would have imagined. I'm thankful for a great team that made sure my needs were being met and my family was being taken care of.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Absolutely wonderful to work with. Super patient and understanding with how the market is and what I was trying to find

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Brent, our loan officer, and Veterans United made the process of buying so easy for me and my wife. With it being near the holidays and so much more that unexpectedly came into our lives during the process, Brent was very understanding and helpful. His team was constantly checking in on us and providing guidance when we needed it. We are very grateful and are so happy with our new forever home.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

4.5 out of 5 Stars
headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

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