Easy peasy.
Thank you Bobby and Allen for all you had to put up with to get us this loan?
Too many people to deal with, closing slipped by a week and a half causing me to stay in a hotel for over a week with a handicap son
Response from Veterans United
Hey Maurice,
I’m so sorry to hear about your experience. Having to coordinate with multiple people can already feel overwhelming, and I understand how much harder that was with your closing delayed by more than a week. I can only imagine how stressful it must have been to stay in a hotel that long, especially while caring for your son. That’s not the experience we want for our borrowers.
I’d like for my team to have the opportunity to review your file to better understand what caused the delay and see if there’s anything we can learn from it. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
My Veterans United Team was outstanding. Thank you to Tony, Nicky, and Alix for the quick and straightforward home buying experience!
I would recommend any Veteran to use Veterans United. They made the process of buying my first home very comfortable. My questions would get answered, & if they needed any documents from me it was easy to send it to them through their secure portal. I would always know where I was in the process with the "Things to do" list. I can truly say that I was glad that I chose Veterans United Home Loans as my lender!
Overall, a great experience. Lisa helped through every step of the process, and everyone was nice, patient, and very professional. She made the "first home owner" experience amazing. She was very patient with the millions of questions we asked. I would go through Veterans United again!
These folks took great care if me and worked with me as I am very electronically challenged.
From the moment I called Veterans United and throughout the entirety of the process Jeff Gilkerson was there to make the process easier. I'm very grateful to have Jeff and the rest of the team that assisted by my side while buying my first home.
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
The experience was outstanding very helpful and everyone i commicated with was so nice, they treated me like family
Mark is very punctual,Honest and very Helpful! Very easy to work with.Thank you for all your help!
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There were a few times where I had trouble reaching someone about questions. But I believe that to be because it was around the holiday (July 4th). Overall the team did great. We loved that they remembered details about our selves and included them in a great house warming gift box.
Brian Flanigan was a great help! Always helped whenever needed!!This man deserves a raise! 10/10
The team helped us understand the next step all the way through the process. They were very helpful.
Veterans United is most definitely a fantastic company to work with when you are securing a loan to buy a house. They are with you every step of the way and will make sure that you are comfortable throughout the entire process. The ultimate group of professionals.
Veterans United is the way to go.
Great service Danielle’s office awesome and Leanne
Veterans united made the whole process so simple! They answered all my questions and were able to get me into the perfect home for my family and I! I would highly recommend them to anyone trying to buy a home! 10/10!!
Smooth and easy process
