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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,388

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
2
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5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

4 out of 5 Stars
Would Recommend
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Would Recommend

This is our third home purchased using Daniel and his team they are amazing and couldn't ask for a better service

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
Photo submission from Sean C.

This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Easy process with nice people all the way through.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Absolutely she was so instrumental in my growth and making me aware of where there was need for improvement without her support professionalism integrity wisdom and most importantly her honesty and guidance my goal of purchasing a home would not have been possible.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

Steve and his group were absolutely amazing every step of the way! Made everything easy and explained everything in great detail!

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Would Recommend

We are so happy that Veterans United was there for us! The folks we worked with have been outstanding. We recommend Veterans United to anyone who is looking for a home loan. They are wonderful to work with.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Would Recommend

Drennan and Jaime were with me all the way on loan process,really showed that they care 👍🫡🇺🇸

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Since day one, VU gave us the peace of mind necessary to make this home buying journey a one-of-a-kind experience. Their professionalism and due diligence were OUTSTANDING!!!
Thank you VU for everything that you and your dedicated team did for us…Finding and closing in our Dream Home.
God bless you all!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Great job. I felt very safe and understood during the process.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

Thank you to all of you that helped me. You did an awesome job. We moved in in less than two months, that rocks! Thank you.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

4.5 out of 5 Stars
Would Recommend

Process was simple and complicated to my satisfaction.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

When I first started the process several weeks ago my credit score was low. But as soon as they pulled it showing that it was 6:27 I had just paid off all four of my credit cards. A couple of days later it reflected on my Credit karma and Credit sesame online FICO scores. Now I realize those aren't the same FICO scores veterans United uses but if they jumped up 75 points on those online scores I assume it must have come up some on the FICO scores veterans United uses but it's better united refused to give me a better interest rate and refused to look at and updated credit score which would mean a better interest rate. I imagine it's common but a lot of different companies contacted me during this process and said they can give me a better deal, also I was monitoring bankrate.com weekly and saw that the mortgage rate was trending down every week and it was as much as a point if I remember correctly. I just think they could have been a little bit more flexible and helping me out because I am a 100% disabled veteran on a fixed income and that $50 to $100 savings would help me out a great deal.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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4.5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Josh was outstanding and appreciated everything he accomplished!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Jesse C.

The process to buying a home is definitely a wild roller coaster. It had its up and its downs but with such an amazing team that worked close at hand with my realtor, not only did they get my family into our new home, but they helped me look for the cheapest and easiest route! This was an amazing journey and glad I stuck with Veterans United!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Daren and his team were very helpful and guided me through this entire process with ease. Helped me get my credit up to where it needed to be so I could purchase my first home.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

The whole home buying experience was efficiently carried out thanks to Veterans United and its employees! Communication was excellent throughout the process and Daren regularly called with updates. I was impressed with how quickly the Veterans United team would respond to document submission from myself or the real estate company. Daren and Melissa cover all their bases and make sure nothing is missed! Thank you to everyone that assisted with getting me the keys to my new house!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

More Reviews

See all 439,388 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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