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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,285 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,285 unfiltered reviews

Starting on Page 364 of 14,843. Return to Page 1

4 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

Unfortunately the movers recommended was very expensive considering the fact that I did get the appropriate break down until the end of the move. What I had to pay was I did expect to pay for a local move with approximately 7-12 mile radius travel time. Other than that, it was a successful move.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Eric P. Was super helpful and very informative throughout the process.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Photo submission from Caleb B.

If you are looking for simplicity in the home buying process I would highly recommend Veterans United. They will keep you abreast with any updates regarding your loan. They are dedicated, hardworking and highly organized.

headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars

Very easy and comforting. She made us feel better with the process.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Adam and Levi did an amazing job! I would recommend them to others and even recommend my own mother, who is currently going through the process of getting her own home too.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

The process of getting a loan was amazing all my questions were answered. The staff is very knowledgeable, and professional at all times.

headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

2 out of 5 Stars

Went well last time. Critical process failures this time, but they ultimately stood by their work and made it right. In some ways this is more telling. Every organization has hiccups, not every organization has integrity.

Response from Veterans United

Hi Stephen,
Thank you for recognizing both the challenges and the resolution in your experience. I’m sorry for the hiccups along the way, but I’m glad to hear you felt we stood by our work and made things right. Your note about integrity means a lot, and it’s something we’re always striving to uphold. If you’d like to share more about where the process broke down, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

We had such an incredible experience as first time home buyers with Veteran’s United! Our team was amazing and they helped us through every part of the entire process!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Awesome isn’t enough to explain Lance, his team, or anyone else at Veterans United! Everyone on the team were all on the same page, even down to the minute of big time decisions relating to closing. I had Lance close a loan for me getting into my first home 4 years ago and he knocked it out of the park so obviously the only team I could trust to land me into my family’s forever home was Lance and his crew. That’s exactly what they did and I can’t thank them enough or explain how great of a team they have. 10/10. 5/5 stars. If a 20% tip is what I could give them, I’d give them 110% because they give nothing less than that. I can’t speak higher of Lance and everyone on the team and I’d recommend Veterans United to anybody I know! I’ve used them before and if I need any assistance relating to my home in the future, I know exactly where to go.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Photo submission from James C.

Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Chance Mullins and the rest of the team did a great job. They addressed any concern that we had and made the process smooth and easy. Got a great deal and a great new home. Thank you Veterans United!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Great experience! Everyone was so helpful!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

4.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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4 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Photo submission from Kathleen T.

Quick, easy, and smooth process, which is just the way I like it. I have no complaints.

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars

This was our third time buying a home, and it was by far the best experience we've had. Andy and his team knocked it out of the park by quickly answering every question and easing our minds with every concern. They were relatable, always available, and very proactive. I wouldn't want to buy another home without them.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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