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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,015 reviews
601 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,015 unfiltered reviews

Starting on Page 366 of 14,934. Return to Page 1

5 out of 5 Stars

Every member of the VU team was a Gem.
We were treated like we were the only clients they had to deal with.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

I would recommend Veterans United to any Veteran buying a home! Dustin made it easy and simple. His whole team was helpful and professional. Buying my house and refinancing was so simple with Veterans united.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

I cannot say enough great things about Veterans United Mortgage. From the very first phone call, I felt supported, respected, and truly cared for. Their team went above and beyond to guide me through every step of the homebuying process, ensuring I understood all of my options and never felt overwhelmed.Thanks to Veterans United, I’m now a proud homeowner, and I can’t imagine going through this process with anyone else. If you are a veteran or military family looking for a lender who truly understands your needs, look no further—Veterans United Mortgage is simply the best.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Marcus J.

For any potential Veteran homebuyers that may have one foot in and one foot out on whether to purchase a home. I would allow Veterans United to take the first swing, and a second swing. I am confident that the ball will be put in play and you'll see how consistent and persistent they are at not only making contact, but hitting a homerun in favor of the homebuyer.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

1 out of 5 Stars

Sold loan within days of closing. I get to play wack a mole with mortgage companies now. Had to jump through hoops to close, had to paid for additional inspections. Not Veteran Friendly, name is misleading as it is a DBA for different company.

Response from Veterans United

Hi Glen,
I’m sorry to hear how frustrating this experience has been for you, especially so soon after closing. I understand how discouraging it must have felt to go through added steps and then have your loan transferred right away. While transfers are a common part of the mortgage industry, you’re still part of the Veterans United family, and your concerns matter to us.

If you’d like to talk more about your experience, my team would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Everything was smooth and effortless

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Devin's team was amazing to work with. Lauren,Gavin, and Noah were awesome! They all answered all of my questions.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Photo submission from Jonathon H.

Veterans United was our first choice when we bought our first home, so we knew there was no other company we would go to for the purchase of our second home. And if we ever have to buy again, we will come back to VU again for a third time!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Everyone at veterans united was helpful. Especially Timothy spears

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Veterans United has always been really good to me! This is the second time I use them to buy a home and it’s the easiest most stress free process I’ve been through. So thank you very much!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

You all have been so great to work with. Kind and all pros
.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

The team that I worked with for this process of buying my home has been absolutely awesome always checking in with me making sure I had everything done and turned in on time help me through so much and I’m grateful for them.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4 out of 5 Stars

There was some snags and stuff that I wasn’t sure why or how they happened. But I did get my house and I am happy with my purchase!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

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5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars

Very easy and less stressful experience.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

This is the second time using Veterans United and both times have been the absolute best. Super easy process and loan officers are just a text or call away for any help needed! Would recommend them to anyone

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Ashley C.

The overall team was outstanding. I don't have enough words to thank them for the support provided. I would definitely recommend Veterans United.

headshot image of Jesse Francisco

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Could not have gone better - it was a literally perfect process. If/when I need another loan I will come back to Veterans United.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

They did a good job of helping me get a house around my area.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

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