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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,059 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,059 unfiltered reviews

Starting on Page 369 of 15,169. Return to Page 1

5 out of 5 Stars

The process of purchasing my first home was swift and smooth. any questions that I endured was answered with detailed explanation and the update of my process was as fast as possible. I never went wondering.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

4.5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

During my home buying process I actually referred veterans united to my father. So yes, I would absolutely recommend Veterans United to friends and family.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Nino N.

Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.

headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars

The team that helped me was exceptional! I went from knowing absolutely nothing about purchasing a home to finding the perfect home and owning it.
This team of people made the entire process easy and it went very smoothly. Thank you to Zach Debord, Kyle Kroll, and Lani Kelly - the people I interacted with the most. And thank you to the people behind the scenes that helped. You guys are awesome! And a special thanks to my real estate agent Chris who helped me every step of the way as a first time homebuyer and his assistant Andrea for keeping me posted with important updates along the way. All of you deserve raises and extra bonuses!!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Absolutely phenomenal service

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

It was a great experience and everything was really easy on my end

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

I have dealt with Blake on several occasions and am always happy with his dedication and helpfulness.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Kevin F.

Didn't have any problems that they didn't help me with or any unanswered questions.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Chris and the team were phenomenal from start to finish would recommend them to anyone looking for a home loan!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

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Experience first-hand why 362,117 homeowners give us a perfect score!

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5 out of 5 Stars

Our whole VU team was fantastic from start to finish

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Easiest refinance I have ever had. So quick and easy.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars

This was by far, the simplest transaction to complete!! Greatly appreciated the process and inquiries from Ms Holly Ragan and Daniel Roberts.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Richard W.

The entire team was exceptional in completing the process. As a veteran I was pleased that they made sure that all of the tasks were completed promptly and timely.

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

1 out of 5 Stars

Jacob would never answer the phone. Seth was playing the blame game. The underwriters are slow and ridiculous. Me and my agent found them to be a constant headache. I was able to talk with Seth’s supervisor as he told me he was the manager and I could not go above him.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

As a vet, I could use any organization to provide me with my VA loan but I've chosen veteran's united for 4 house loans over the years. I will use noone else. Professional, caring, and extremely competent are words I would use to describe the team.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

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