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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,258 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,258 unfiltered reviews

Starting on Page 369 of 15,309. Return to Page 1

5 out of 5 Stars

Veterans United is one of the best loan companies to do business with. The process they have in making sure all and every aspect in business is covered and correct. I'll recommend this company to anyone that needs this market of service.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Amber was very helpful and patient throughout my time working with Veterans United. She really put the time and effort into helping me buy my first home. Thank you Amber.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

I had a wonderful experience with veterans united. Donnie walked me through my time and answered all of my silly questions. It was easy and painless.

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Photo submission from Eric A.

Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

I recently had the pleasure of working with Erica Mooring and Solibel Ramos during my journey to buy my first home, and I can't recommend them highly enough!From the start, Erica Mooring was incredibly knowledgeable about the local market. They took the time to understand my preferences and budget, guiding me through various neighborhoods and helping me find the perfect home. Their attention to detail and commitment to finding a place that truly felt right for me made the entire process enjoyable.Together, they made a potentially overwhelming experience seamless and straightforward. Their professionalism, expertise, and dedication truly stood out. I’m thrilled with my new home and grateful for their guidance every step of the way! I highly recommend both Erica Mooring and Solibel Ramos to anyone looking to buy or finance a home.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Chase has been a such a blessing, from the first time I closed on my property and even through the refinance process. I have already recommended him to a friend of mine and he spoke highly of Chase as well.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Awesome from start to finish!! Very much a pleasure to work with Jon Tempelmeier, Zachary and the entire team at Veterans United. I would highly recommend for any veteran to contact for all of their mortgage needs!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

3 out of 5 Stars

Some of the steps resulting in delays were frustrating. Not sure if it was Va United. Or other outside factors

Response from Veterans United

Hi Paul,

Thanks for sharing your experience. I understand how frustrating delays can be, especially when it’s not always clear what’s within our control versus outside factors. Your feedback is appreciated and helps us look for ways to improve communication.

If you’d like to talk more, our Client Advocate team is available at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.

Sincerely,
Claire S., Client Relations Manager

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5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

The process was very pleasant and the team I had was very knowledgeable. They were always attentive and answered all my questions.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Every team member, especially Maggie, was on point and phenomenal. You made my home buying experience very easy. I am blessed to have done business with Veterans United.
Maggie, you are the BEST😊

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Here’s a short, strong review you can use:Veterans United is truly first class. Their team delivers exceptional service, clear communication, and genuine care every step of the way. They make the process smooth, professional, and stress-free highly recommended!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Pablo L.

I would highly recommend Veterans United.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

I could not have asked for an easier process when buying a home. Matt landis and his team were truly there every step of the way and I highly recommend using veterans united for your home buying journey.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Justin and his team (Tayla and Spencer) did a great job. They were responsive, professional, knowledgeable, honest, and took time to explain and answer all questions we had. We highly recommend them!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

This is our second homebuying experience with VU, and they did not disappoint. Every specialist we worked with was helpful, professional, and made the stress of moving with a family of five much easier. The website’s UI was simple to use and clearly mapped out our to‑dos while helping us set a realistic timeline. Katie and her team are a 10 out of 10!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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4.5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Our entire Loan Team is and was spectacular, professional and extremely understanding and patient. They made our home buying experience very smooth and enjoyable. I can't Thank Blake Thompson enough for all his hard work, he was so helpful and encouraging throughout this entire process. Melissa Logston, Thank you so much for everything you did for my family. Thank you so very much for giving us our Dream home! We will never be able to Thank you enough for what you did for our family. Your Amazing!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

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