Web site was very helpful. ToDo lists was helpful to track all necessary required documents.
The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.
If you're uncertain about your home buying potential I strongly recommend contacting Veterans United. They not only helped me overcome unforeseen obstacles, they immediately helped me identify and execute achievable solutions. Clearly took the fear out of home buying!
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I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.
I did have the pleasure once again with working with Todd Keicher and Ben Lake! An awesome awesome experience. I highly recommend!!
Veterans United was absolutely the best to work with . Their communication was exceptional. I would highly recommend them.
I began by reading the online reviews, leary of self preservation with false reviews. From the moment someone picked up the phone until closing they have been with me! The knowledge, professionalism and genuine customer service with this company is so very rare these days. When I received the clear to close it felt like I should have bought us all a 6 pack. That is how often and closely this team worked with me! You absolutely will not be disappointed!
The whole team that processed my home loan was truly amazing. So helpful, and patient throughout the entire process. Def recommending to all my friends
This is our second loan through Nick and his team. After the outstanding job they did for us on our first loan knew we wouldn’t trust anyone else to handle the details on our second home purchase! The process was seamless and we knew we could rely on them before during and after our closing! Thank you Nick and your team!
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I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.
Veterans United was recommend to us by our daughter (Air National Guard) and son-in-law (Active duty Air Force) who had just recently purchased a home as well. Jodi was always available and responsive to any questions and keeping with the long checklist of all tasks to be completed. No matter the time of day or night she always kept us informed of our progress and always seemed as excited as we were as we drew closer to the closing date. We were quite surprised and love the house warming gift we received as well. Thank you all for helping achieve our goal of obtaining our forever home!
I will always recommend veterans united to friends and family
