Great service. Fast loan approval process. Excellent staff. Awesome company. No complaints! Thank you so much.
Everything was so smooth and the team kept me updated and helped with any questions I needed!
Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.
Casey did excellent with everything respected my schedule and everything
I would recommend that you all invest in a map of the United States to include small communities! Our real estate agent, assigned by you folks was almost an hour away from where we were looking to buy!
As a veteran and a realtor I have used Veterans United and recommended them to my clients because of the level of service they have showed time and again.
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I bought my house out of state using my cell phone. Closed 02/25 moved in 04/25 and refinanced 10/25 all went well. 6.99% to 5.25%.
Everyone I interacted was AMAZING! The team was wonderful and all I wish was that I could've filled out the survey sooner! Even as a stress-filled first time homebuyer they helped me with absolutely everything and every time I needed they were only a phonecall away. I would work with VU and especially my team over and over again if I could!
The transaction went smoothly and closing was fast due to signing a lot of paperwork prior to closing.
We have had the pleasure of dealing with Veterans United for several years. They are wonderful and they have helped us out so much. Everyone is kind and helpful!!!
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
Very professional, quick response time,
Very Kind, always answer your question
Just all around a great company.
I would recommend Veterans United
To any one
You are the greatest .
The Teams approach was appreciated and also the follow up really allowed me and wife to understand what was ahead
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Experience first-hand why 363,266 homeowners give us a perfect score!
the team I had was excellent
Tommy and his team were great.
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
This was a very intense process. Veterans United met my needs, but I haven't heard from anyone since I closed. I called last week to inquire about my payment schedule because it was not included in my paperwork. Luckily, a woman from the Settlement company called me this morning and confirmed that the information was missing from my file and that I should call someone from Veterans United. My rating would have been a 10 if there had been some follow-up.
Too many spoons in the pot. It took me a minute to figure out all the people I had to answer to.
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