This is such a great person and outstanding leader in my opinion!
Wonderful to work with. Went above and beyond. Responded to questions in a timely matter and very professional to work with. Highly recommend.
Veterans United! You guys, Rachel and the team was outstanding! Started this process weeks away from coming back to America from a year long deployment and because of you guys not only a plan but a goal I set before leaving on my deployment was accomplished and me and the family can't thank you guys enough! Hopefully it's not the last time you guys hear from me. However, you guys have my word for recommendations! Hoah!!! Go green 💚
For all veterans needing help,v/u is THE place to go..teams of respectful loving caring very knowledgeable people to get you what you want ! Listen to them and they will make it happen for you.my wife and myself are very glad they helped us! All our blessings upon them all.thank you.cordially REV.RONALD AND CAROL COOK! p.s.going to miss you all!!!
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Unnecessary personal questions regarding owned property.
The online platform made life so much easier and kept me organized during the process. The loan team were my personal cheerleaders through the process, especially when things were stressful or didnt go as expected.
The people at Veterans United are not only professional, they are also down to earth and work diligently to help you through the process of purchasing the home you want. I would highly recommend them to any veteran or service member looking to buy a home.
Veterans United is the the greatest organization for VA loans. They take care of you before during and after the closing. They information and education provided makes them the best organization for Veterans. 5 out of 5 stars!
Amazing team! Easy and great process and was very timely with answers to any questions i had!
I appreciate the support from Veterans United but I feel that the bare minimum was done to assist me. The fees were too high and I was provided a lender credit that went from 1200 to 0 with no explanation, although I asked why at least 5 times. Again, there was no hassle, but I feel that I was over charged, considerably.
Response from Veterans United
Hi Candice,
Thank you for sharing your experience and for giving us the chance to be part of your homebuying journey. I’m really sorry to hear that you felt the support you received didn’t meet your expectations and that you didn’t get clear answers about your lender credit. That kind of uncertainty can be frustrating, especially when it comes to costs and fees.
Transparency is really important to us, and I appreciate you speaking up about where we could’ve communicated better. I’d like to make sure your concerns are fully reviewed so you can get clarity about how your final loan figures were determined. When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. They’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and can take another look at your file with you.
My home buying experience was not as stressful as many warned me about. I worked with Leah Maloney and she along with her team were awesome! I really love the portal app which made sending and receiving information and documents very smooth. Being a first time buyer, Leah answered my questions and helped me to breathe easy during the process. The portal works, so when asked to fill out, sign or review any documents, the faster you comply the sooner you will be at signing. I put in an offer for the home I wanted the first part of December 2018 and by February 2019, I was closing on my first brand new home! Thank you Veterans United!
As a Veteran Home Buyer my experience with Veterans United was great!!
Absolutley the best customer service. Very helpful and caring. Would recommend 1000 time over! Thank you Chris and the team!
I was nervous coming into purchasing a house and VA united helped ease my mind on many things and am more confident about my situation
