This is the third time I have worked with Veterans United and Joel and his team specifically. I cannot say enough positive things about my experiences working with Joel and VU. They streamline processes to make things simple and keep you organized. The ongoing support throughout the life of your mortgage is also top notch. I highly recommend Veterans United to anyone in the home market, especially wanting to use a VA loan.
Thank you to Kirk Jones, Rebecca Higgins, and Leigh Ann for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. Would definitely recommend Kirk Jones team to any Veteran in the homebuying market.The step by step lessons on the Veterans United website were helpful in knowing what the next step was.
The team was pretty easy to work with. I can't say much about "how good" of a loan I got compared to other places because I didn't shop around. What I can speak to is that the team on my loan was very communicative and fast. Jason Bals, Andrea Wiese and Megan Staszcuk were great to work with (if I firgot anyone my apologies).They always got back to me in a timely fashion, talked me off the stree ledge when I reached it during the process and talked me through the things I didn't understand. The app made it pretty easy overall to accomplish everything required of me.I also have to say they do pay attention to the reasons you give for moving LOL! My housewarming gift included an item that told me they were most definitely listening when I voiced one motivating factor in moving. My real estate agent found it hilarious as well and said she'd never seen a lender send a gift like that!My experience going through the loan process was pretty smooth and based on that and the team I had, I would recommend Veterans United for that reason for sure.I will forwarn that if you're looking in less common more rural areas, some of the assistance offered by Veterans United may not be available to you. I'm in a more rural Midwestern area so some of the offered discounts as far as moving resources weren't really something I could use. We're kind of used to that being the case around here though! Anyways! If you're looking for a pretty straightforward process, with a pretty user friendly app, and just want to get things done these guys will definitely help you do that!
I would highly recommend Veterans United to anyone. From start to finish they were there. Any concerns were answered quickly and professionally. Customer service was the best.
Outstanding. They are on top of things.
Sam Graham worked hard to support us and help us buy our first home. I would recommend her to anyone
Everyone was extremely helpful and the process was seamless.
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Veterans United was twice as fast as any other lender out there!!! We spoke with Pennymac Loan Officer about VA and USAA. Both were not happy to do business with VA Gold mode. I cannot tell you how happy I am to have you on my side every veteran know what a great job you’ve done.
Great experience! Thanks for the opportunity to purchase my first home!
It's really how to put in words the amazing support yes I said support that my husband and I received from Veterans United. Not only did they explain every step of the way, they were the most supportive during this very stressful time. I wish all my friends were veterans so I could recommend them to Veterans United.
The appraiser did not do a good job. However Tim and Sara were the best.
