My team of Alex, Chance and Brenda were phenomenal. They truly helped to make this a smooth process.
Joey was absolutely amazing!!!! I never felt overwhelmed or unsure of the due to his consistent communication and how thorough he was.
Derek and Levi went above and beyond multiple times to get us to the finish line! They sent me the most thoughtful closing gift and we are beyond grateful.
Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.
Very pleased. My realtor said the same. Stephen is fantastic.
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Ted and his team were outstanding. We had a few areas for improvement with underwriting (i.e., requesting partial documents more than once and then ultimately needing the whole document anyway), but I couldn’t be happier with the team.
I was a first-time home buyer and had absolutely no idea how to obtain a mortgage. Enter Veteran’s United! They made it so easy. My loan team, Josh B. and Tyler M. were incredible! Knowledgeable, professional and just a pleasure to work with. It was so nice to deal with people who actually know what they’re doing. And the team at VU certainly do. I cannot thank you enough!
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These people are AMAZING!!!! Walked us through the whole process.
Staff communicates well and are clear on needs and expectations. Very kind and willing to answer questions.
My wife and I are very thankful for Bill and his team. He keep took care of us through out the entire process. He answered all our questions
and made our dream a reality. We are truly thankful for all he did for us!
If you are a veteran, and need help obtaining a mortgage, a home, or improving your living situation...Veterans United can help.
Emmett was so wonderful to work with, answered all of my many questions about the process and what everything meant!
That brings united got my loan based on my income, which was $4100.02 weeks after I closed on my home the VA cut my pay to 2100 for no reason with no factual basis at all if they don’t get this fixed right away, it’s very possible that I will lose my home for reasons that are absolutely false
Response from Veterans United
Hi Mark,
I'm so sorry to hear about the situation you're facing. I can only imagine how stressful it must be to have your income change so soon after closing and the uncertainty that creates for you and your home.
I'd like the opportunity to better understand what's going on and review your concerns with you. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into your experience together.
Sincerely,
Claire S., Client Relations Manager
