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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,251

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,251 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Extremely happy with the way our refinancing . Chris guided us from the beginning to the closing. The are many steps and he made things easy for us to understand. Very grateful. Andrew Hazley and Alicia Hazley

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

3.5 out of 5 Stars
Would Recommend

The entire process went very well. Everyone was very helpful. They promptly answered any questions and resolved any issues. The only issue would be closing costs. We received multiple closing cost estimates ranging from 12,000 to -2,000. We did not get our final closing costs until the morning of closing and there was still friction the day of to determine if those numbers were correct or not. Overall we are happy with our service.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend

Jessie Bailey and the rest of the team were great to work with. They handled everything and the communication was perfect.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

4.5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

David Geier and Brendan Lindsay were great to work with! They were very helpful and responsive throughout the entire process. Highly recommend

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Very nice and helpful made go smoothly

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Jake and team did an incredible job. I will be recommending them to my friends in Tampa that are looking to buy a home. Also, my realtor who has been in the business for 30+ years was highly impressed by Jake and the team.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

With the VU team there is very little that you have to do. You are kept informed and actively notified of all things requiring your review or approval.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend

I truly appreciate Debbie Beascock and the whole team for outstanding services provided as I sought to purchase my home. Questions were answered promptly and clearly. I was encouraged all along the process. I feel that every effort was made to ensure a favorable outcome for me.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend
Photo submission from Gerard A.

I would recommend Laura and her team, when you talk about true professionals, that's what you will get out of Laura and her team.

headshot image of Laura Christie

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Overall the experience was positive. There were only one or two hiccups with the entire process.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend

Great service and always available to answer any questions.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

I which you would had offer me the better offer from the begging. I had to get a different bank to encourage the better offer from this organization, even after already being a customer.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

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5 out of 5 Stars
Would Recommend

The process was very simple from the start. My agent explained everything in great detail from beginning to end.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

I recently used Veterans United for the 2nd time! I won’t use anyone else. They are amazing and the people are extremely professional.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
Photo submission from James S.

They are definately there for you.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

The entire Veterans United team was wonderful from start to finish. Jamie made sure we had all the information we needed to feel secure about our decision and was “by our side” the whole time. Catherine, our agent, was truly a blessing. Very attentive and always there anytime we needed, day or night! She helped make our dream a reality. Buying our home could not have gone any smoother thanks to Veterans United. We appreciate you all so much!!

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
Would Recommend

Process was smooth and very easy. The team at Veterans United were there every step of the way to answer all questions and assist me when I needed help. Thank you Ryan, Chad, Kelly, Francie.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Debbie was great locking in a great rate and keeping me informed with everything goin on

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend

Austin and the whole team were amazin! Always there to answer questions when needed, prompt response times, and very knowledgeable. Would use them again for every transaction.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

More Reviews

See all 472,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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