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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,203

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend

Overall, it went pretty well. The website, app and electronic functions were helpful. The initial interview and setup process seemed to be efficient.

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Whether you're a first-time buyer or looking to refinance, Veterans United Home Loans provides the expertise and support you need to navigate the complexities of VA loans. Their user-friendly platform and knowledgeable staff ensure a smooth and stress-free experience.Choose Veterans United Home Loans for a trusted partner in your journey to homeownership. They're here to honor your service and help you build a future in the home you deserve. Many thanks to Taylor Webb, Thomas Peters, and
Philippe Geneux for all their help! They were excellent!

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Lataya H.

Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.

headshot image of Rebekah Emerick

Loan Officer: Rebekah Emerick

NMLS# 1129241

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Alex
Went over and above my expectations.
He is an excellent communicator.
He was aware of everything and communicated and coordinated with my realtor, the escrow company and myself as well as my bank which was noted for delays.
Alex is great

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Veterans United is an amazing organization to work with. My Team was extremely cooperative and and transparent throughout the entire process.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

We started the loan process with a small local bank. Because they don’t process VA loans very often, the whole thing got screwed up and 6 days before we were supposed to close, they just cancelled the whole thing. We started the process over with VU on June 30 and 3 weeks later we were ready to close with VU! The whole process was completely different than our first experience with the other bank. From day 1 our loan officer had a checklist of what they needed and paperwork was accepted quickly. Each time they needed something, they emailed and sometimes called to make sure we kept the process moving quickly. They were polite and competent and wonderful to work with! We closed on our dream house last week and I can’t say enough great things about Brian and Annie!! Thank you both so much!!!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend
Photo submission from Corey P.

Excellent experience start to finish! Bill and his team, as well as our realtor, Jenn, were fantastic!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

My exceptional experience with Veterans United began from my first call, when I reached Shawnee Holsten. I spent 17 years in the mortgage lending business, and I was continually impressed with Shawnee throughout the entire process, which, because of her, was so simple and hassle free, that if the opportunity presents itself, I will definitely refer VA borrowers to Veterans United and Shawnee Holsten!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

4.5 out of 5 Stars
Would Recommend

Customer friendly and reliable!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Josh and his team extended outstanding service. His exceptional communication assistance throughout the loan process was great. I could not ask for a better team.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

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4.5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I believe that the whole team did a great job. Everytime I dropped in I got my questions answered.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Cody B.

From inquiring about the VA loan to closing, Promise Jackson went above and beyond our expectations! She is very personal, informative, smart, helpful, etc. Words can't describe how much I enjoyed working with her. If everyone at Veterans United is as amazing as Promise Jackson, I would recommend everyone I know to them! Thank you all so much for making us first time homeowners!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

More Reviews

See all 442,203 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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