Justin and Sara couldn't have been anymore helpful. When things where not going according to plan they kept pushing hard to help us into our home.
Overall, the home loan process was very smooth. The team Veterans United provided for me was professional, efficient, and effective. The only complaint I have is that the Veterans United VA loan rate page states that "a good credit score almost always means a lower rate". This was not accurate I have excellent credit and was given the highest current VA home loan rate. It was only later in the home buying process where I learned that if I wanted the lower advertised number I had to "Buy down" my rate. I recognize that many factors influence rates. However, the statement on the loan rate page is misleading.
This is one of the most important decisions in our lives! Making a decision to own a house is a hard one, but with all the help and information from Veterans United, it seems like an easy one to make. With the right information from our Loan Officer, we have the wise decision made!
Working with VU was a great experience. Being active-duty Navy and being deployed while in the process of buying a home was absolutely stressful, but the team was very attentive and helpful. They worked with my schedule and made sure to communicate everything that was needed from me promptly so I could gather said information/ documents. The realty team assigned to me was also great. Giving me thorough video tours of the places under consideration and pointing out anything that they thought important. Again, great experience and would choose Veterans United again.
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Very transparent and Informative the communication was excellent never had problem v contacting Veterans United
UV has a great process as it is clear both in process and website.
Amazing experience helping me purchase my first home. The team communication was exceptional. For something that could seem very difficult, Veterans United made everything very easy.
Veterans United Home Loans made this as hassle free as possible. They take pride in delivering the American dream of homeownership.
The team / organization are professional in every aspect of purchasing a Home. They take their time to understand your situation and the best approach to obtain the correct home for you or your family..
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Great job by Aaron, Christie and the team! They worked seamlessly with us and our realtor.
This is my second time using Veterans United and I’m glad I came back. They understand the VA home loan better than most lenders I spoke with.
These guys rock
Thank you to Kirk Jones, Rebecca Higgins, and Leigh Ann for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. Would definitely recommend Kirk Jones team to any Veteran in the homebuying market.The step by step lessons on the Veterans United website were helpful in knowing what the next step was.
Great to work with when buying my home
Using Veterans United is so much more than just getting a home loan — it’s an experience built on exceptional service and support. They go above and beyond for their clients, offering incredible customer care, competitive rates, and valuable guidance that prepares you for future investments. I love the videos provided throughout the process but I believe they can be emphasized or advertised more due to their importance.
