Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
The entire team is amazing to work with. We truly felt that you were in our corner watching out for us. This is the sixth time my husband and I buy and sell a home, and this team has been the absolute best. Veterans are truly blessed to have this team behind us during the challenging buying/selling process.Again, thank you for everything. We are excited to move into our new condo and sell our home. Thank you for making our dream come true.
Rob and his team were so easy to work with and were very helpful throughout the process. I would highly recommend Rob to anyone!
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Lots of repeated submissions.
Matt L is the best! Always attentive and helpful!
The ENTIRE TEAM IS AMAZING!! Rob was so quick responding to questions and changes. Aaron was great too, always helpful! And Audrey was a complete helpful JOY to work with. I truly couldn't put together a better team if I had to.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Although the process was unexpectedly lengthy, VU ensured that my rights as a buyer were protected, secured the best interest rate possible, and got me a great deal on insurance to boot! Better than I could find elsewhere, which was quite a surprise for me.
From start to finish, I was taken care of. Highly recommend Veterans United for any vets using their VA benefits to purchase their home. They are the REAL DEAL!
very simple process, excellent communication, closed in less than 30 days! Robert and Evan were on top of everything start to finish. Expert for V.A. loan process, convenience of closing at our own table, no runaround!. You guys knocked it out of the park, you did everything you said you would do, and beyond. and the interest rate of 4.99, nobody was even close in comparison or willing to even try. keep doing what you're doing!
Over all the experience was really good. I did find it frustrating that most of time I called with a question , I had to leave a message and wait till the next day for a call back. I have to say Amanda F. was always helpful and if she could not answer my questions she would get me in touch with someone that could. The entire team work together to keep the process moving forward. I would definitely recommend Veterans United. Thank you all for your dedication to helping Lily and I great Job to: Vidal Patel and Mason Radcliff.
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The VU team assigned to me made my first home buying experience a breeze. The team was incredibly responsive and provided prompt answers to any questions I had. I felt at all times I was in good care with VU and that their transparency through the to the purchase made it a simply step by step process. I would be happy to work with my VU team again.
The process has a lot of steps but it's less stressful with Veterans United.
This agency made my transition so much more understandable and easier to navigate.
As a first-time home buyer, I was overwhelmed with the information and paperwork, but I received proper help every time I called one of the agents. They were patient and understanding, not rushing me to make any decisions but providing all the facts I needed to make an informed choice.
