I cannot thank Veterans United enough. They made this process extremely simple. The hardest part of this whole process was deciding what house I wanted. I never felt pressured to do anything and they were always willing to answer any questions I had. They didn’t just help me buy a house, they are the reason why I got a home. They truly were a God send.
This was the easiest process I have ever been through!
Some clerical errors with the address, had to move the closing date a few times, other than that Toby and Lisa were very helpful.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
I trust the people at Veterans United and they had answered all my questions and concerns. Since I was doing this house purchase by myself they were there by
my side to assure me of different things and made things positive, instead of like
a chore. Thanks so much team and I thank you for helping me purchase my dream
home.
Dorian at Veterans United was outstanding from start to finish. As first-time homebuyers, he made everything clear, simple, and stress-free, and was especially clutch during negotiations.
What really stood out was the personal connection—we built great rapport right away. Being from Columbus, GA and me from LaGrange, GA, we even realized he knew my cousin from back home. That made the whole experience feel even more genuine and comfortable.
Communication was always on point, and you can tell he truly cares about his clients. Highly recommend Dorian if you want a smooth, no-stress homebuying experience.
Drew Dixon and his team were absolutely incredible all the way through!! Very communicative, honest, and helpful!! Would 100% recommend them to any veteran looking to purchase a home
The whole team was extremely professional, and extremely responsive to any questions and task management throughout the process.
I absolutely enjoyed working with Miguel and Alyssa. There were consistently available, and made a great effort to clarify, and to help us understand what was upcoming, and what was still needed. And furthermore, they never pressured us into anything. They were always honest, and I felt as if they had our best interest at heart always. That means everything in a transaction is complex and costly as a home purchase is.This process is always a difficult one, and I’m very grateful that they were there to help us. Highly recommend them!
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Everyone was great and helpful.
This team is amazing and did everything to make this purchase as smooth as possible .
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Everyone were so nice and caring 😁 All of. You are a blessing
Working with Drew Dixon was hands down one of the best decisions we made throughout our home buying journey. From day one to closing, Drew demonstrated a level of professionalism, experience, and genuine care that is rare to find.He didn’t just process a loan—he led us through the entire experience with confidence, clarity, and intention. Every step of the way, he was proactive, communicative, and always made himself available to answer questions or provide guidance. No matter the situation, Drew approached it with a calm, solutions-driven mindset that instantly built trust.What truly sets Drew apart is his ability to combine expertise with heart. He understands that buying a home is more than just numbers—it’s a major life moment—and he treats it that way. His attention to detail, strategic thinking, and ability to navigate challenges behind the scenes made what could have been a stressful process feel smooth and controlled.Drew is not just great at what he does—he’s a leader. He has the mindset, communication skills, and vision to influence people and improve processes at a higher level. It’s clear he operates with both intellect and integrity, always prioritizing the best outcome for his clients.If you’re looking for someone who will go above and beyond, advocate for you, and deliver results with excellence—Drew Dixon is that person. I would recommend him 10 out of 10 times without hesitation.
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The only problem I had was the interest rate and the loan fee amount of 6g but at least It can be brought down to a less amount
This team is on point, quick, and aggressive with getting things done when you request or need something.
The loan team that was assigned to me was absolutely incredible. I was amazed by how quick and efficient they were. I will recommend them to anyone I can.
The team that got us a refill was extremely helpful and made the process very easy and smooth. Will recommend fully.
The process has a lot of steps but it's less stressful with Veterans United.
Jake and his Assistant Jason are both knowledgeable professionals.
The process went smoothly. The moment I chose a house I wanted to work on through the website, I immediately got calls from the team VU set me up with and got to work. I was told what to do and provided everything they required and worked with me to make sure I got approved for my mortgage. I would highly recommend them without a single doubt.
Very committed and very communicative. Amazing team to work with every step of the way!
I wanted to take a moment to share my experience working with the Veterans United team, and honestly, I couldn’t be more impressed.
From start to finish, their level of professionalism, responsiveness, and genuine willingness to help made the entire process smooth and stress-free. Anytime I had a question—whether it was big or small—they were incredibly quick to respond, both through email and text. I never felt left in the dark or unsure about what was happening.
What really stood out to me was how approachable and patient everyone was. They took the time to explain things clearly, made sure I understood each step, and were always available when I needed guidance. That kind of support makes a huge difference, especially during such an important process.
It’s rare to come across a team that is not only efficient but also truly cares about their clients, and that’s exactly what I experienced here. I would absolutely recommend Veterans United to anyone looking for a team that is reliable, responsive, and genuinely committed to helping you succeed.
A 10 out of 10 experience—thank you for everything!
