Jumping through hoops is expected with a VA loan, but I wish the communication was a little better so we could have provided necessary documentation sooner. The delay in closing from this was frustrating. Most of my team was excellent but there was one person that hadn’t called at all and did not email as often as I was expecting. We still have yet to have a single phone conversation with her. The rest of the team was diligent and helped us a lot though.
Rob Deleeuw is definitely the guy you want to have as your Broker! He was phenomenal throughout this entire process! He made me feel confident that we would close, in spite of the time constraints and the minimal challenges along the way! Outstanding efforts and outstanding results!
The team at Veterans United provided me with exceptional customer service, beyond my expectations. I recommend Veterans United to any veteran seeking a home loan.
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Sam and his team are wonderful to work with. They keep us updated with our loan process and remind us when we need or forget to sign a document. They are so polite and professional. We couldn’t ask for a better team to work with! We really appreciate everything you have done for us throughout this process. And yes, we will have a happy new year!!
The team is so helpful and willing to answer any questions!
I would recommend any Veteran to use Veterans United. They made the process of buying my first home very comfortable. My questions would get answered, & if they needed any documents from me it was easy to send it to them through their secure portal. I would always know where I was in the process with the "Things to do" list. I can truly say that I was glad that I chose Veterans United Home Loans as my lender!
Veterans United make the home buying process easy to understand and accomplish.
Yes, I would definitely recommend Abby was amazing right from the start. She helped us Daniel Haggerty, exceptional. Very patient made everything smoothly done and answered all my questions very organized and everyone it was very nice to have someone who was in a position for just one particular thing rather than going from person the person we had that one person to contact. Thank you for everything all the help and I would I would tell anybody to go ahead and get with the VA United for a home loan
Great team.
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Hands down the easiest house buying process! The team at Veterans United make the process seamless though effective communication and quick responses!
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
100 percent smooth
Crystaline was fantastic to work with. She was knowledgeable and helped us with a refinance.
