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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,255 reviews
428 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,255 unfiltered reviews

Starting on Page 375 of 14,942. Return to Page 1

5 out of 5 Stars

Not at this time right now, pretty busy
Unpacking.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Joel and his team were great to work with--I would use them again 100%!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Trip in his team did an outstanding job. They made my home. Buying an experience an awesome experience. Thank you guys very much. You guys are awesome.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
Photo submission from Florentino M.

This is one of the most important decisions in our lives! Making a decision to own a house is a hard one, but with all the help and information from Veterans United, it seems like an easy one to make. With the right information from our Loan Officer, we have the wise decision made!

headshot image of Mitch Carver

Loan Officer: Mitch Carver

NMLS# 1598040

4 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Jon and his team were so helpful to us from pre-approval through settlement. Everything went smoothly and we know it was because of the expertise of everyone at Veterans United.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

The whole home-buying process with Veteran United went incredibly smoothly, and they were always available to answer our questions and explain things clearly. We would absolutely recommend Veteran United to anyone looking for an stress-free lending experience. Thank you Veteran United.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

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5 out of 5 Stars

Everyone always told me purchasing a home would be extremely stressful but with the team I had it was one of the easiest things I've ever done. My team was amazing and kept me up to speed on everything.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

All of my assigned specialists were very easy to work with and helpful during this difficult process. Veteran's United made my first homebuying experience great, I would recommend them to family and friends.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

2 out of 5 Stars

Telling me late in the game for documents I needed that were going to take a long time to get. Not offering me a tax exemption form when I don’t have to pay taxes since I’m a 100% disabled veteran. Origination fee was high.

Response from Veterans United

Hi Jonathan,
Thank you for sharing your feedback and for your service. I’m really sorry to hear how frustrating this process felt for you, especially being asked for important documents later than expected. I also regret that you didn’t feel fully supported when it came to your exemption and fees. That’s not the kind of experience I want any veteran to walk away with.

If you’d like to talk through your concerns in more detail, my folks would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Photo submission from Eric W.

Veterans United Home Loans made this as hassle free as possible. They take pride in delivering the American dream of homeownership.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Dan and his team really sowed up and showed out. Home buying process can be very intimidating and stressful but Dan and his team were excellent and would recommend Veterans United to any Veteran who wants to buy a home.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Using veterans United for my loan made my experience easy. The loan officers always got back to me with any and all questions I had. I am a first time buyer over 75 years old and with the assistance and compassion I got from everyone it made my buying a happy experience. I recommend to any one who can get a va loan to use this company.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

3.5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

Ready to see for yourself?

Experience first-hand why 356,209 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Easy home buying process. Walk you through everything and help you understand what’s being done during each process.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Got into a nice home very fast and effective

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Harold G.

Thank you to Kirk Jones, Rebecca Higgins, and Leigh Ann for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. Would definitely recommend Kirk Jones team to any Veteran in the homebuying market.The step by step lessons on the Veterans United website were helpful in knowing what the next step was.

headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars

My real estate agent shared with me she had two sales with Veterans United as the financing source. She said Gabe Marley is so much more helpful, more ready to assist
just much better all around then the other loan officer is. She said it is hard to think they are both with Veterans United. I certainly am very well satisfied with Gabe Marley as my loan officer.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

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