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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,134

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 428,134 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Very easy online process. Didn't even need a realtor since it was new construction. We closed in 4 weeks from the time we found our house but Veterans United was ready in 2. Hopefully, I won't be buying another home anytime soon but if I do, I'll be using Veterans United again.

headshot image of Craig Carafiol

Loan Officer: Craig Carafiol

NMLS# 738400

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. The entire experience was positive and I have never worked with a more professional team.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Charles C.

Veterans united rocks and we will be using y'all again in the future! We will also be referring our friends to y'all that are moving to NC in the near future.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

The whole team was just awesome.
The worked together knowledge passed on to each other. Every single one was caring.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

The whole team was extremely good with us. We had a pleasant experience with this entire process and we got a fantastic home!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

As a first home buyer I was scared and really didn’t know what to do! But a big thanks goes out to the team because they helped me understand step by step and was patient with me while going through this process!! And now I’m a homer owner of a beautiful home!! Thank you!!

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend

Julian, another outstanding individual. He was great if there was any changes he was in contact with me right away. Nothing ever caught me off guard with him either. He made sure that I understood what was expected of me. I can’t say enough good about this individual this was the easiest Loan I have ever gotten. With Ross Julian and your whole team I want you to know that this old man, thank you from the bottom of his heart. God bless you all.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

I am amazed at how easy the process was. The team had everything covered. And, they covered everything flawlessly! The only real stress was signing on the dotted line. I highly recommend Veterans United!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Highly recommend Tim, his associates, and the company.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend

Yes there are three more members of BRIES ROCK SOLID TEAM that I want to thank and I'll start with
1) Morgan:
I'm still in awe, not fear because Bries team took the fear out and replaced it with happy calmness inspiration. Morgan was definitely at top speed at getting things done and derecting me with excellent communication skills on my to do do list. She always informed me, of what was taking place and always answered emails in a click of a key. Morgan needs to be awarded of her hard work and kind professionalism. Morgan has a well minded work ethic with knowledge that is amazing.
Morgan thank you again YOUR THE BEST
Thank you
John Wilcox.2) Mr. NATE
Just when I got short with NATE, I came to my senses, and realized NATE is there to help me, so I let NATE talk and describe the offers that are available to me. I'm very grateful for NATE getting me into a home security system. NATE was kind and very helpful and described in detail of what takes place with home security. NATE your another member of BRIES ROCK SOLID TEAM.
Thanks again buddy for your help.
Thank you
John Wilcox.3) Mr. Jordan
Another awesome branch (get it BRANCH 🤣) of BRIES ROCK SOLID TEAM.
Jordan was very very helpful with me getting insurance. Again like the whole team I didn't have to do anything. All I had to do was give Jordan my information and he did all the research and came up with the best solution. Jordan like everyone is kind caring and professional he always answered all my questions and responded right away. Thank you again Jordan.
Thank you
John WilcoxI THANK YOU ALL AGAIN VERY MUCH for a great experience and may you as a WHOLE TEAM PROSPER and stay WELL.
I hope that Veterans United sees all your guys hard work and repays you all with wage increases. 😁👍👍👍👍👍👍👍👍👍👍

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

I can’t say enough about what a great job Katy, Brittney and Andrea did. The app and processes are well refined and makes communication so easy. They are were excellent!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I would not recommend any other lending company I would work with Veterans United over any other company a million times over I appreciate everything about the whole team I worked with thank you Nolan Huot, Jim Lowry and everyone envolved.

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
Photo submission from Byron M.

The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

The team i worked with was great. Julie Cute did a fantastic job keeping things on track.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

From the first moment Matthew contacted me, he and his team were the model of optimism and efficiency! Each and every one of Matthew’s team were very professional and absolutely top notch in their field. Any time I had any question, big or small, Matthew was right there at my fingertips (within reason) with an answer. Matthew was always very positive yet would also tell me the facts of the situation. At no time in the entire process did I ever feel like I was left “dangling” or alone. I would highly recommend Matthew and his entire team to any fellow veteran who would be interested in buying a home!

headshot image of Matthew Rowe

Loan Officer: Matthew Rowe

NMLS# 2636071

5 out of 5 Stars
Would Recommend

I work a very different schedule than most individuals, but Mark and his team were very accommodating. All of my questions were answered to help make my first home buying experience a breeze. There is no other team I would have rather worked with.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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5 out of 5 Stars
Would Recommend

Lance was absolutely phenomenal. We appreciated his transparency throughout the whole process. He went above and beyond to get my family into our forever home. If we had to do this all over again we wouldn’t change a thing.Our relator recommended by VU, Joe Dress, was amazing as well. He was able to fine tune our search and helped us find our forever home. He helped us navigate the negotiating process seamlessly. He was personable but professional. He was unbiased in every showing he did, he allowed us to look around and answered questions when we asked but never pushy.Our loan coordinator Brendan Lindsay was extraordinary. He pulled every string imaginable to get us the loan we needed to purchase our home. He went out of his way many times to obtain every document needed so that underwriting would approve our loan. He really did make buying a home look too easy.We will be forever grateful for our team at VU ❤️

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

I’ll just repeat that Jaimie’s outstanding service clinched the deal for VU. From start to finish the process was seamless. Even the closing was unusually quick. Initially I did not enjoy the “personality” VU uses for marketing, but I got used to it. It comes across unserious and unprofessional for a home loan company. I even wondered if it was a scam company, especially since I’d never heard of VU before. But, I did choose VU in the end, and so far I’m happy I did.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

More Reviews

See all 428,134 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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