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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,969 reviews
661 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,969 unfiltered reviews

Starting on Page 377 of 15,799. Return to Page 1

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

The local office was great! Cal and his team are amazing. The corporate side that I started with leaves much to be desired. Multiple calls a day from different people trying to give me the same information over and over.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Where to start... First of all, Melissa and all her team did an outstanding job in helping us get our new home in San Antonio! Thanks to all... Oh, wait a minute now that we live in Texas now we should say "Thanks Y'all!!"

headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

Jake Albers and Natasha Davis were really good at assisting me with finding my new home! I recommend veterans united!!!!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

The process of establishing the Veterans Mortgage loan for equity cash out was very thorough. The team was very helpful and patient in getting me through the process. In this day and time, thoroughness is essential for putting together good Veteran Mortgage loans.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Photo submission from James C.

Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Very knowledgeable and very Professional people.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

“Working with Chance throughout my VA home loan process was an outstanding experience. He was extremely responsive, always checked in to see how things were going, and stayed on top of everything to help keep the process moving quickly and smoothly. He made the home buying process much easier to understand, answered my questions in a way that actually made sense, and was always easy to talk to. His professionalism, communication, and dedication really helped take a lot of stress out of the process, and I truly appreciate everything he did to help me become a homeowner.”

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

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4 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Working with Bryan has been a phenomenal experience. He was very attentive. He took time to listen to my concerns and then took as much time as needed to answer questions to my satisfaction and/or give me the clarity I needed to make informed decisions. My attempts to contact Bryan were successful. If I left a voice message he would return my call expediently. The same can be said about sending him an email or a text message. He is very responsive. Bryan always made me feel that working with us and doing his part to assist us in getting our loan approved was the most important task for him. There was never a time that Bryan displayed any displeasure throughout the entire process. From the loan application to the Clear to Close, he was very personable and professional. It was my honor to work with someone so knowledgeable and passionate about their craft. We were in the process of selling our home when I first made contact with Bryan. Selling a home and purchasing a new home simultaneously involves many hills and valleys and periods of joy and pain. I am grateful that Bryan was the one constant throughout the entire process that I could count on to be reliable and be a person of his word. Even when he had to break the news to me that we had to push back our closing date, it was done with such empathy that it truly lessened the sting of that fact knowing my heart was looking forward to that closing date. Prior to Bryan compassionately delivering this news, there were a couple of hurdles that were overcome (on the sellers side) right before our closing date-so the thought was we were finally good to go! Then came the news of having to push the closing date back. Bryan is dependable and will be with you every step of the way in the loan process as if he is doing it for himself or a loved one. Thank you Bryan for who you are and for all you have done to guide us in securing our loan to move into my beautiful Dream Home. Thank you Veterans United for having Bryan on your team!

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Levi was awesome he went above and beyond highly recommend

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

4 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

4 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Very helpful and informative!!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Top notch service

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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