Having the app is a game changer and being able to email and text with the team is fantastic.
Fast, stress free, and excellent customer service. We felt valued and cared for during the whole process.
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
Jason was very knowledgeable, very helpful and always ready to assist us with any questions we had
Very good and helpful people especially for a first time home buyer.
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Working with Chase and his entire team at Veterans United has been nothing short of outstanding. If I could give them 100 out of 10, I absolutely would.From day one, Chase treated us with professionalism, patience, and genuine care. Buying a home can be stressful—especially using a VA loan—but his team made the entire process feel smooth, organized, and fully supported every step of the way. Communication was exceptional. Every question we had was answered quickly and clearly, and we always felt informed and confident about what came next.What truly sets Chase and his team apart is how much they advocate for veterans and their families. They didn’t just process a loan—they guided us, educated us, and made sure we were in the best possible position throughout the entire journey. Their attention to detail, responsiveness, and dedication made what could have been overwhelming feel exciting instead.We are incredibly grateful for the experience and would recommend Chase and Veterans United to any veteran or family looking to purchase a home. Simply put: this is how homebuying should be done.Thank you again for going above and beyond for our family.
amazing!
Working with ms.holly and her underwriter was a real pleasure Ms.holly was great
Veterans United is most definitely a fantastic company to work with when you are securing a loan to buy a house. They are with you every step of the way and will make sure that you are comfortable throughout the entire process. The ultimate group of professionals.
Shawnee, Dene’ and the rest of our team were fantastic to work with. They communicated great and were super friendly and helpful. We truly enjoyed working with them.
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The team at Veterans United made the home buying process simple and understandable. Highly recommend!!
Veterans United is a great start for veterans looking to buy a home. Straight forward and the guidance through the process is awesome.
I'll respond in a formal letter when I get caught up, have to hurry since the closure date slipped so far and so often!
Response from Veterans United
Hi Michael,
I’m really sorry your closing date was pushed back so far and so often. I know how stressful that can be, especially when you’re trying to plan around such an important milestone.
I’d like the chance to learn more about what happened. When you’re able, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Heidi and the team where amazing 👏
Phenomenal support through the process. Great communication and honest, friendly feedback on the process and next steps.
Veterans United hit all my expectations and more. Everyone was extremely friendly, quick to respond and broke down any area I had questions on. I don’t regret my decision to work with VU at all.
