The overall team I worked with from getting pre-approved to closing were extremely polite knowledgeable and responsive. They made what seemed to be a monumental task of buying a home in Alaska while stationed in Texas go incredibly smooth.
The entire team was very helpful and kept me in the loop along the way. The entire process was smooth and felt effortless.
Kennedy Kugle is the most proactive and helpful loan officer I’ve worked with in 27 years of military service.
-COL US Army
Veterans United made buying a home such an easy process. The entire team was very communicative, friendly, and helpful. Thank you for everything. You guys are the best!
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Derek and Anna were exceptional from start to finish. Had some tasks to accomplish and they helped throughout make the process smoother. I had worked with Derek before which why I leaned on him and his team again to get the job done. Highly recommend and will use again if we need. Thanks Veterans United.
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The team especially Lynnette were awesome they stayed in touch and worked on my behalf to make the home buying experience absolutely a pleasure!Thank you so much we love our new home
The home buying team I had the pleasure of working with was professional, reachable and incredibly supportive. They really helped move things along and kept my home-buying experience stress free. I couldn't recommend a greater group of people. What really stood out to me was their ability to effectively communicate and explain the different parts of the process, ensuring I always understood where we were at and aware of what was going on.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Aimee, my loan Representative was the best! Very knowledgeable in all aspects of the buying process. She calmed my nerves when the doubt set in! Im so Happy I followed thru and have moved. I feel like this home is diffently the move I needed to get past the last two years taking care of my father in Hospice and his death this last November. I don't think I would have followed thru it it wasn't for Aimee Hall, you should be proud to have a Representative that actually takes the time and care needed to understand a client that has been through so much and scared to make a move. I consider her a friend and Family! She is diffently a 10 plus!!
Tim and the VU are awesome
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Best home-buying experience I’ve ever had.
Team was great and very thorough, transparent and timely in their handling of our loan. We were engaged and wish they had mentioned that only the veteran could be on the deed, prior to marriage. This was only mentioned to us after we had gotten the clear to close, which caused us to renegotiate insurance as well, which increased our insurance rates. We also wish they had been available during closing, but we understand things happen. Overall we had a very good experience with them. Stephanie and Kayla are very kind, genuine people who truly care about their work and its impact.
Jordan and the team was amazing !!
Great communication and follow up. Always available to answer any questions.
The process has a lot of steps but it's less stressful with Veterans United.
Lance and Evan made the whole process easy. They kept me updated and informed throughout the whole process. Both were incredibly professional and friendly and I felt that they had my back the whole time. I would highly recommend Veterans United to anyone who is thinking about purchasing a home using a VA loan.
