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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,043 reviews
686 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,043 unfiltered reviews

Starting on Page 377 of 15,835. Return to Page 1

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

We were not sure if we would be able to get a home loan. I called veterans united after seeing their add on facebook. To my shock not only were we qualified but approved for the full amount of our home.
Everyone else was telling us no and no way
The buying process was so fast and easy, I still can’t believe that in less than a month we’ve moved into our new house.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

The lending team was incredibly helpful throughout the process, as well as communicative in advance of any hurdles.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

The team was outstanding at communicating every step of the way, any changes and we’re 100% honest. Use them as future business models.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars

Katelynn was great. Becky as well

headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars

Outstanding! If I could rate my experience higher than a 10 I would! The team I was honored to work with really put me and my values first. Any questions or concerns I had no matter what time day or night they were always right by my side to answer.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Process was exceptional , informative and easy. Any questions I had was quickly answered .

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

The VU staff was beyond friendly, professional and stayed on top of everything through the entire process. Very quick and easy 30-day process from start to finish.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from James C.

Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

This was the easiest and pain free loan. Amy Carder and everyone else was amazing and great to work with. I will definitely work with them in the future. Thank you guys again.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

My loan team was OUTSTANDING!!! Annie, Stacey and Stacey, who coached me through the whole process, with detailed instructions and a timely response, once again I would like to thank them for everything they did for me and Bruno, you gals are the greatest.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Yes, I am a great fan of Veterans United loan services and have stuck with them, and I plan to continue even if I buy again, and I recommend it to others, whether Veterans or not. As far as Billy Jones and Missy, the entire team at Veteran United is number one. From the first home I bought with them in Independence, Missouri, with Shanna, our realtor, whom we just love working with, she is amazing.
The entire team at Veteran United Loan Services has earned the Number One in the nation for a reason, and as far as I am concerned, as a veteran who has bought and sold 7 homes in my 33 years of marriage and an amazing career field of over 20 years of service in Law Enforcement after my military service was completed. Veteran United Loan Services has been my best Loan experience ever. So, I say to you all, "Thank You For Your Service". The team members of both homes I have purchased with you have been nothing short of excellent.Mitch, if you could please be sure these individuals are credited and recognized by the top, they each deserve recognition for their unwavering patience and careful attention to detail, and our much-appreciation from my husband and me. A big thank you to Billy Jones and Missy, our concierge, and Rich Eberhardt, our wonderful realtor.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

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Experience first-hand why 379,237 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I truly appreciate you guys. Your whole team was on it. Even though I didn't need some of the other services you offered, I still appreciate the gesture. Jeremy I can't thank you enough. Thank you Veterans United

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Justins Team was top notch and they did everything tjey could to make sure that our dreams came true.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Seth and his team are outstanding. Everyone on his team was professional and knowledgeable of the task at hand. Patricia and I thank you all for a quick and easy process.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4 out of 5 Stars

No

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars

Have nothing but great things to say about my experience with my home loan team. Dalton and Courtney were exceptional and I would highly recommend them to any Veterans looking for their new home.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Veterans United was amazing with helping us in the loan process. They made everything so simple with the to do lists! They also reached out to make sure everything was going smoothly on our end which made us feel like part of the family.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

The team we worked with was unbelievable!!! As far as we are concerned they went above and beyond the call of duty. What an awesome team!!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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