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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,895

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

The team that worked on my behalf guided me through the whole process. Interacting with my husband and I as a unit and not separate. Thanks to all who were involved and worked hard to get the funding for my new home. You all are greatly appreciated!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Veterans United is an amazing service. With the help I went from unable to preapproved and in a home within 6 months. The constant communications and coaching provided was helpful. The home buying process was seamless and my Loan Team made the process seem easy and not as burdensome as other lenders can.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

You guys are absolutely wonderful! This house is out 5-8 year plan currently. We are wanting to build a house next and we will definitely use Alberto with Veterans United.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
Photo submission from Jesse P.

Buying a home is almost never easy. I'm thankful that my family had Veterans United to guide us through the process. When things became stressful, our loan team gave me confidence to keep going and I'm glad they did. If you're on the fence, give them a call and see what's available.

headshot image of Travis Thacher

Loan Officer: Travis Thacher

NMLS# 1726843

5 out of 5 Stars
Would Recommend

I definite recommendation for anyone in the market! My #1 & #2 choice

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Jeffrey and Erik were both exceptional in supporting our loan and mortgage process. Much appreciated for their dedication and professionalism!

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I want to thank my entire loan team for doing such an amazing job from start to finish. They were on top of everything and were available at a moments notice. Thank you so much for the help that you provided me. Love you all.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

Easy and great communication, pleasant experience

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

The whole process was great and the people were too.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
Photo submission from Chandra S.

My experience with Veterans United was amazing. Todd and Ben were amazing to work with. I would recommend Veterans United to all veterans.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Unfortunately it is a very time demanding experience, but so very satisfying. Dealing with Lindsey Edgell was quite the experience, I would be very happy to have her as a dear friend and neighbor, her friendship and personality, during this experience, I will never forget.Thank you ever so much Lindsey,
Ron Ouellette

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Using veterans united was such an amazing and easy experience. There was no confusion about what was needed or what the next steps were. The whole team worked very hard and was on top of there game. You could tell they had many years of experience in the field. True experts!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

The home buying & loan processes have changed quite a bit over the years with much of the process now performed on-line-which at times, can feel overwhelming & less personal. However, my Veterans United team provided assistance & support every step of the way. I would highly recommend my Veterans United team.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans united team exceed our expectation, the process was smooth all the way and our experience as first time home buyers was outstanding! I will 100% recommend!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
Photo submission from Danny D.

I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4 out of 5 Stars
Would Recommend

Have a few issues:
1. When I first applied with VA United I was informed that my closing costs were part of the loan, once I found a home and went to start the closing it changed, and I was told that closing costs were not allowed to be put into the loan. This was very frustrating since I signed a contract with the other homeowner for no closing cost assistance.
2. During the closing process, I could not believe how many times I found mistakes on the cost sheets. Again, very frustrating since I felt I was lied to once.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

More Reviews

See all 429,895 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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