Very professional and readily available. To do list is a good way to handle all the paperwork and legwork. Updates and contact with title company and builder/seller handled tactfully. Thanks for being so conscientious.
Chris and his team were incredible to work with. They did a great job. Kept their promises to the best of their ability and always treated us with respect. They literally wrote two mortgages for us in a month and they still made sure we closed on the date we requested. This was the easiest and best mortgage experience we have ever had. Customer for life! Thank you.
Best of the best
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
No matter what happened, my loan team was right there to help me get where I am now... A 1st time home owner...I have and will continue to tell my fellow battle buddies call and trust the process...
Brice and his supporting team went above and beyond to help us secure our "Fort Retirement." He patiently answered all our questions and eased all of our concerns in a financial market that can cause anyone stress. Especially, when making such a life impacting decision.
It was a very long and tedious Journey. But Max and Eric stuck by my wife and myself for the better part of Four Years of House searching. From Georgia to CT, The team and Him stuck by us relentlessly. And we thank you.
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Outstanding im a Homeowner with a manageable rate your team had lots of knowledge
It was a very easy process, Joe and hid team did a really good Job.
Dane was absolutely amazing. The entire team worked very hard to get me into my beautiful new home. They even left a gift in the home for me and my family. It was a great experience all around.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Katie Smith is the bomb! Fun dealing with her and very courteous, knowledgeable and professional. Very responsive.
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10/10 Highly Recommend!
Selling a house and buying a new one simultaneously is no small task, but Veterans United made the entire mortgage process seamless. They helped me navigate the underwriting and documentation steps with zero headaches, ensuring everything lined up perfectly for my new home purchase. The team is incredibly responsive, knowledgeable, and truly cares about veterans. Five stars all the way!
Highly recommend, very easy from start to finish but there is an upkeep you have to do to progress further.
The process has a lot of steps but it's less stressful with Veterans United.
This is our second time using VU and as always, they did a great job considering the circumstances we were in. We did a remote buy, which basically was buying a home from one location while the home is in another state. The process was almost seamless, I think there were just communication issues that became muddled and with 3 different people calling us from the company, it became confusing. So really, it was great overall, just some room for improvement is always needed.
Eric was the best! Made the process as quick and easy as possible!
I had the pleasure of working with Brian Jahnsen. He was super open and up front about everything that was going on. He went above and beyond anytime I had a question. 10/10!
My entire team was absolutely amazing! They walked me through every step of the process and they were super kind. They truly care about the people they are helping!
