Very speedy responses at my questions and very detailed when answering as well. Always made sure I completely understood everything!
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
I've worked with a few lenders, and truthfully, this team was the BEST! They were there for every step of the way and helped us go through the process smoothly. Special shoutout to Jordan who always made us feel at peace and explain everything thoroughly.
Good communication; the portal was easy to use. Loved the additional assistance from the concierge folks. I thing the only thing I think would help would to be to have the VU closing staff assigned to the team up front also so that we wouldn't necessarily need another person as a go-between.
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Aaron and his team were absolutely fantastic helping us navigate buying our home.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Great service and follow up.
Matt and the VU team did an outstanding job getting me closed on time and were very helpful with questions!! Would definitely recommend them to a friend.
Michael was awesome to work with. He made this experience so easy and stress free, and it was clear right away that he had our best interests at heart. I would and will recommend Veterans United to my fellow Marines.
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Veterans United has made exercising our benefit of a VA loan very simple by being with us explaining, facilitating, advising throughout the whole process. As a bonus, Veterans United looked for hidden treasures throughout the process and found every savings or better deal we could get…always looking out for us!
The whole home buying team was great! They walked me through the whole process, and followed up in a timely manner. Definitely would purchase another home through them.
The process has a lot of steps but it's less stressful with Veterans United.
You made this process easy to understand an communicated with me throughout!
Cole was a rockstar! 10/10
Everything was great. The app takes all of the guesswork out of the necessary steps and paperwork.
