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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,636

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,636 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend

It was a dream come true for my wife. In my life if I am helped to get things for my wife this is my dream.
The only thing I found, hard was the redundant paperwork required to process this loan.
Macenzie Snoddy kept me focused on the Grand Prise. She was a godsend. I will forever grateful to her.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend

The team at Veterans united has been the best the attention to detail and ability to explain every step makes you feel comfortable. The team keeps you in the loop at every step and they check on you even when there is nothing to report, which I found amazing that I was not just seen as another transaction. I would highly recommend Veterans United.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I just wanted to thank James & Brittany for making this process an enjoyable experience. They worked tirelessly to get the job done. I appreciate the fact you both were there day and night to answer any questions I had. Thanks again.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
Photo submission from James A.

I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

What can I say about Veterans United that hasn’t already been said about the wheel? Life-changing. They’ve taken the home-buying process, an often a long and tedious journey and have turned it into something seamless. Dare I say; even magical? From start to finish, their expertise and dedication make homeownership not just possible, but enjoyable!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Veterans United was literally our knight in shining armor. We were a week away from closing on a property when they checked in on us. We found a lender that seemed impossible to beat so I never checked in with united because on a past property I liked the numbers with the other lender. Well… when they reached out we decided to give them all the info the property we were closing on and wow did they amaze my husband and I. They beat the closing cost- the rate- they did it fast and we still closed on our closing date even though we switched a week before! They answered all of our questions fast and thoroughly. They genuinely care and I’m glad we got to close with them.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Jimmy and his team made the entire process very easy to get through. Their hard work made it very simple to sign the final contract at the title company. I would highly recommend their service to any veteran wanting to purchase a new home.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

This being my first home purchase, the process first was very scary. After getting set up with the right team the process went very quickly. I was very impressed with every person on my team and they worked diligently to get me closed in such a short amount of time.
Thank you again Veterans United

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

The team i got at Veteran’s United made my first time buying a house super simple and straightforward. They made it as stressful as free as possible. Thank you!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Amanda Day and Cody were awesome and did a fantastic job.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Have already recommended to friends.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Very professional explained everything and made this an almost painless endeavor.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy T.

Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!

headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United enough, to anyone looking to purchase a home. Our team, Kim, Deschler, Cris Rodriguez, Kaitlyn Peters, Shanellen Sullivan, and everyone on our VU team were simply amazing. Every one of them were professional, knowledgeable, friendly, and helpful through every step of the process. Most notably, I have never met a group of people more excited to do anything and everything for us, than our team at Veteran's United was.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

4.5 out of 5 Stars
Would Recommend

Great experience all around.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

I really appreciate Rob and his team help me through this process. They made the process as easy as possible and when a hiccup arose, they jumped in after hours to solve it!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Huge shout out to Taylor Staelens…her tenacity and follow through are unmatched. She burned the midnight oil to ensure I kept my March 5th closing date!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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5 out of 5 Stars
Would Recommend

For my first home buying experience, you all really took the anxiety out of everything for my wife and I. We truly appreciated this superb customer service and plan to use this service again.

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
Photo submission from Steven W.

They worked very hard and I appreciate all of their help. They answered all of our questions and concerns. We were first time home buyers and were building our first home, so we were nervous about what to expect. They did everything so fast to get us in our home by closing day and Christmas!! We are truly gratefull!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

This was probably the easiest mortgage process I have been through thanks to my mortgage team. I never had to worry about anything during the process. The App and online services were easy to use, and I heard from my team often with updates on the loan process.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Overall the whole team was amazing and understanding, even though I was deployed with connectivity issues, we were able to finalize everything I needed to close on my new home! Thank you Veterans United Team!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Excellent team work and their communication with me was outstanding. I couldn’t ask for better people to work with. Their commitment to excellence showed every day.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Best group of people I’ve ever worked with

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

More Reviews

See all 426,636 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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