I can’t say enough about what a great job Katy, Brittney and Andrea did. The app and processes are well refined and makes communication so easy. They are were excellent!
I would not recommend any other lending company I would work with Veterans United over any other company a million times over I appreciate everything about the whole team I worked with thank you Nolan Huot, Jim Lowry and everyone envolved.
The team i worked with was great. Julie Cute did a fantastic job keeping things on track.
From the first moment Matthew contacted me, he and his team were the model of optimism and efficiency! Each and every one of Matthew’s team were very professional and absolutely top notch in their field. Any time I had any question, big or small, Matthew was right there at my fingertips (within reason) with an answer. Matthew was always very positive yet would also tell me the facts of the situation. At no time in the entire process did I ever feel like I was left “dangling” or alone. I would highly recommend Matthew and his entire team to any fellow veteran who would be interested in buying a home!
I work a very different schedule than most individuals, but Mark and his team were very accommodating. All of my questions were answered to help make my first home buying experience a breeze. There is no other team I would have rather worked with.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Lance was absolutely phenomenal. We appreciated his transparency throughout the whole process. He went above and beyond to get my family into our forever home. If we had to do this all over again we wouldn’t change a thing.Our relator recommended by VU, Joe Dress, was amazing as well. He was able to fine tune our search and helped us find our forever home. He helped us navigate the negotiating process seamlessly. He was personable but professional. He was unbiased in every showing he did, he allowed us to look around and answered questions when we asked but never pushy.Our loan coordinator Brendan Lindsay was extraordinary. He pulled every string imaginable to get us the loan we needed to purchase our home. He went out of his way many times to obtain every document needed so that underwriting would approve our loan. He really did make buying a home look too easy.We will be forever grateful for our team at VU ❤️
I’ll just repeat that Jaimie’s outstanding service clinched the deal for VU. From start to finish the process was seamless. Even the closing was unusually quick. Initially I did not enjoy the “personality” VU uses for marketing, but I got used to it. It comes across unserious and unprofessional for a home loan company. I even wondered if it was a scam company, especially since I’d never heard of VU before. But, I did choose VU in the end, and so far I’m happy I did.
I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.
Thank you all for everything, will highly recommend. Thai is me and my family first purchase, and we are grateful.
It is obvious that my team really care about their job and the customer. They really go above and beyond to make sure every step was smooth and easy. I always knew what was happening and what to expect. Someone was always available if I had a question. And, they even reach out after closing to see if there is anything I need. Wow! Simply Wow!
The whole team was phenomenal and I would 100% request to work with Rob’s team again if I do a future purchase.
I really liked the "one stop shop" that Veterans United provided. They covered every need in buying a new home...real estate agent, inspections, insurance, setting up utilities, etc. This was, by far, the best home buying experience I have ever had!
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Great job. I have used y’all multiple times. The only negative was the wire instructions for closing costs were not clear. Other than that, smooth sailing.
Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!
I’ve already been recommending Veterans United!
