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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,642

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,642 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Michell Dapkus and Jessica Erb were outstanding during the entire process. I would do it all over again with them, highly recommend them!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend
Photo submission from Quinton W.
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Overall the entire process was very streamlined and easy to follow. Great team to work with

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

It was a joy working with them. My family was actually working with another bank at same time trying for the pre-approval so I could put in offers and they got me the pre-approval without invasive questions at that stage that the other company seemed to ask before even considering pre-approval.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

It was my first time buying a home. Veterans United made the process smooth and painless. Everyone there that I interacted with was professional and helpful. I would recommend anyone buying a home to check them out first.

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend
Photo submission from Benjamin S.
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Overall great experience!

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend

Jackie and Kayla were awesome and I would definitely like to work with them again if I ever buy another home. They were always very helpful and accommodating.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
Photo submission from Charles L.

Overall I'm very impressed how everything is handle. The process is so stress free. Veterans United is outstanding.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

I would like to thank everyone that helped achieve this dream home. Everyone worked to their fullest and helped me to close on this home. Thank you and Semper Fi!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process simple and stress-free. Everything went smoothly and it feels great to be in a wonderful home with my family. I'd recommend VU to anyone who is buying a home.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Great experience from the very beginning. Not once did it feel like a transaction, but felt like a wonderful house buying experience. Full of knowledge and helpful getting a buydown rate to what we wanted. They made every step of the way very efficient and straightforward. Closing table was unremarkably fast and simple from every step being done via the app. The team was so kind and eager to help!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

The team was excellent! The process was very easy. Kudos to Steffany Hoffman!!!!!

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
Would Recommend
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

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5 out of 5 Stars
Would Recommend

Honestly. They made the process so easy for me. They always answered any question I had in a very timely matter. Just made my life so simple during this whole process. Thank you

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
Photo submission from Donald R.

Brothers and Sisters the people at. Veterans United are there for, always there to answer your questions. Top company. With great people. If you want a home of your own, this is the right place. Thanks to all of you for making this happen, wonderful job! Thanks Don

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

10/10 Would use Veterans United again and recommend anyone who is able to go with Veterans United. Rett's and Shawn's team were excellent, I can't believe it was this easy!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

ALTHOUGH WE WERE NOT VETERANS, NATE WORKED CLOSELY WITH US TO GET THE FHA. SHAYNA WAS AWESOME WITH GETTING OUR CREDIT UP TO BE ABLE TO MOVE FORWARD. I HAVE ALREADY RECOMMENDED THEM TO A FRIEND WHO IS A VETERAN!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

This team was outstanding and really were good at this loan business
They made the documentation process as painless as possible
They were available whenever we needed them and had a simple solution to every problem that came up. Great team to work with

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

More Reviews

See all 383,642 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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