Jeffrey was very cordial at our genesis and went to work immediately on my loan application and he was very thorough in explaining the necessary details because it does get complicated at times but his constant updates to me always clarified my questions and understanding along the way until the job was done and I so appreciate his expertise clear to the end and I appreciate all that he has done and I would recommend him to anyone thank you Jeffrey
Great communication. Always patient. Always nice.
Absolutely phenomenal service the entire way through. From every setback we encountered, every member of our team guided us through it and made the entire process easy from start to finish.
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Ryan and his team were amazing. They were very responsive and all around helpful!
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Awesome dude helped me close 2 weeks early!
Veterans United has always been my go-to for VA loans. They are fast, friendly, and easy to work with. I only rate at a 9 just because they do have high fees that are thrown in. Expect about $14k by time you close.
You did a awesome job always there when I needed something and you guided me along the journey very professional great business personalities from the whole team
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Justin, and his entire team were very helpful through out my home buying process.
Aaron and his team handle themselves with the upmost professionalism and did so throughout our home buying process. I am very grateful to have had them on our side
Working with Jennifer and Dana Derek was absolutely amazing and they walked me through every step and helped me get my first house
Everyone was pleasant and helpful. It was very little stress during the whole process.
They are the best and very friendly and professional. Thank you Amanda Day and Tom. Champion for everything you all done, I thank you for taking the time with me.
Experience was very positive, communication is a 10/10. To me that was the most important. I’m very very happy with the process of using my va loan.


