My team at Veterans United did a wonderful job with the homebuying process. Communication was completely transparent throughout the entire process and documented as an additional task. My family and I would recommend Veterans United to any Veteran looking to secure a home purchase.
Billy and his team worked hard to get our loan done and on a deadline that was not of their making but ours whenever they pre-qualified us and came through for us.
Josh and team were fantastic. Great to talk to but even better because I rarely had to!I had the unique experience of closing on 2 different properties through 2 different lenders on the same day and the experiences couldn't be more different. VUs lender closing package was 70 pgs with no errors or extras vs the other lenders with 113 pages and lots of errors. VU seems to understand how to do assumptions on VA loans very well and had no issues. Closed in ~20 days. Thanks for a great experience.
I would highly recommend Veterans United.
Aimee and the team picked up my mess after USAA fumbled things bad and Aimee and the team were able to complete EVERYTHING in 4 days!!
Absolutely amazing!!!!
Great experience working with Andy Strubel and his team. Good communication and support along the way, especially with my unique situation.
Helpful every step of the way couldn't ask for more or better help
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Great job by the team that helped me purchase my home. The communication was great. Everyone was kind and extremely helpful.Thanks VU!!!!!
Was a very smooth process from start to finish. Josh was always available and able to answers questions. Our selling process on our current home was terrible so for our other half of the process buying a new house was awesome to have Josh make it so smooth. He was up for any challenge we gave him thru the process due to the back end of selling our home. I would definitely recommend veterans united to anyone as well as Josh!
Nick was outstanding throughout our entire refinance process. He was knowledgeable, professional, and always available to answer our questions, making what could have been a stressful experience feel easy and seamless. His communication was excellent, he kept us informed every step of the way, and we truly felt that he had our best interests in mind. I couldn’t have asked for better service and would highly recommend him to anyone looking to refinance or purchase a home.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
I'm very pleased with the way my loan was handled. I know all who had any thing in getting my loan approved worked very hard. My thanks to all!
The entire experience from my initial phone call to my closing and post closing has been a Unbelievably Professional and Totally Comprehensive Experience!!!! 💯 percent
They were very helpful and informative.
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Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Overall, VU was very communicative. The user interface when logging in was helpful for helping me see the whole team and understanding who I was getting all of my calls and emails from. Everyone was helpful and I could understand how their roles differed when it came to helping me with one thing vs. another. Seems like a well-oiled machine!
Another great experience with VU. Kody Gilbow stayed on top of the whole process and was available to answer all of the questions I posed to him. If I ever move again It will be with VU.
