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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,638

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,638 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

I am so glad that I reached out to Veterans United for a VA loan because it was an exceptional experience. I have never had anyone work on my behalf the they did and it was so easy every step along the way. Every veteran should hear about the Veterans United team and how easy it is to work with them.

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

The entire VU team was just above and beyond. We will never use another lender if we need one in the future and will always recommend them to others! Responsive, hardworking, dedicated, the list goes on! Everyone on our loan team also took the time to know us and our family. Once they found out we were expecting a baby soon they didn’t forget, and it means a lot for a company to care about your personal situation and not just treat you as another number! They even sent us adorable gifts for our daughter and future son! Thank you so much Alex, Cassie, Chad, and the rest of the team!

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
Photo submission from Meredith H.

My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

For what can be a terrible experience this was wonderful! The online communication system is fantastic! You get the to do list, you do it, things are checked off and you move on. If you have a question call or email and the answer is back to you ASAP! I felt the whole process was was clean and easy. I Thank the team for a great experience!

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

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3.5 out of 5 Stars
Would Recommend

Very bad experience with my loan officer. I'd definitely use Veterans United again but I will request a different loan officer. She made it difficult and was purposefully trying to keep me from closing. But we closed so I owe God the glory. Amen.

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team. Especially Andrew when he called me at 11 at night to put my mind at ease about my mortgage price.

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
Photo submission from David W.

It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United! My loan officer and concierge were always available for any questions I had and behind the scenes they made sure the loan went through smoothly and quickly. Thanks again!

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
Would Recommend

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Great service from everyone! I really felt involved in the home buying process and all my questions were answered quickly. I’m Bert thankful for the VA teams help.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

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5 out of 5 Stars
Would Recommend

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

We are very happy of the whole teams effort. Thank you!!!

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Kylie H.

I had nothing short of a fantastic experience with Veterans United! The entire team was there every step of the way to answer any questions I had or to listen to my concerns. I would highly recommend using Veterans United to any of my friends and fam.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Heifner

NMLS# 2070290

4 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

More Reviews

See all 347,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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