Mariano made the process simple and easy and straightforward. His work ethic dedication and motivation is the reason behind. Any recommendations I give for a mortgage lender.
Veterans United has been amazing to work with. We have purchased two homes through them and have refinanced the second with them. I can’t imagine working with anyone else! They truly work hard for you. Are amazing at helping you understand the process and walking you through it. I cannot say enough about how amazing they are to work with.
Wonderful service! Very helpful
They were awesome and I literally wouldn’t have been able to close without them!
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Everything went very smooth. The my vu app was simple and made everything so much easier. I feel as the process went as smooth as it could.
I will always use VU if I can. They have been great to me and my family.
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Jason and the team helped us from start to finish. We have used Jason and team to purchase 2 homes over a period of 3 years. The professionalism, speed of service, friendliness and attention to my family was always there. Highly recommend!
Paul, Derick and the entire team made my first home purchase easy and quick while answering all my questions and concerns. Paul eased all my fears and was more than happy to explain all the ways veterans united could help me in the future. My family and I are grateful to you team for turning an unexpected eviction into the American dream of owning a home.
We struggled with communication with Zach. Not the best at responding/checking emails.
Veterans United made my home buying process easy. They were always there to answer any question that I had. They were there for me every step of the way. I was even able to close on my home earlier than anticipated. I highly recommend any veteran that is ready to buy a home or just thinking about buying a home to get in touch with Veterans United. He/she will not regret it.
The process was painless and questions were answered quickly.
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I can't begin to praise this loan team and the others involved, enough.
It was a wild ride to the closing, with many peaks and valleys. Ryan, Markita, William and everyone at Veterans Is noted stood by me every step of the way.
It's good to work with people who appreciate veterans and our service to this country.
The staff, especially Todd and Rachel were fantastic. The made things easy and we felt comfortable through the whole process. They treated us like family!
Jodi was incredible and helped us every step of the way. I cannot say enough about the amazing customer service we received! Jodi and Kat were available at any time of the day we needed to ask them questions, and always had an answer for everything. They made the VA loan process so simple and easy! Will definitely be recommending our loan team to other families!
Everyone was very professional and nice. If they didn’t something they would find out and get back to you.
I was up against a hard deadline with another bank that decided to raise my 5.9% to 8.4 by 10/01/25.I called "BS, and called Veteran's United, and finished my refinance in 30 days, Wow, that was fast!One discrepancy which burned my ass like a three foot camp fire was a lack of "COMMUNICATION!"Veterans United gives you a text message to do most of your back and forth communications, and a phone number attached up top.Each time I needed something time sensitive, which was three different times during the entire process, I had to make phone calls, and additional text messages to get a hold of one of four (4), people assigned to my case. Hours went by when I expected at least a heart beat text message but no, my last text message from a day or two ago has not been answered, and have not received the requested call back from the manager on my case!Communication is everything in any relationship, however my back was against a wall and had to endure the process.Refinancing a home is not in my wheelhouse, it is however the employees of Veteran's United. I think they like anybody who deals with the public get complacent and tunnel vision on one thing or too many things at at time.My Veteran's United case workers:1. Ryan Sherman
2. Selina
3. Adam
4. DaneOverall Veteran's United was pretty good, and got the job done.Thank you all for assisting me with my refinance, it is much appreciated a great deal!Sincere Appreciation,Darrell F Martin II
Okinawa911@aol.com
