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I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.
Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home.
Dear Veterans:
I have purchased many homes in my life but never have I seen such a group of dedicated and helpful individuals as I have with Veterans United. They walked me through every step and were cordial about it. I don’t typically do these reviews but these people deserve our praise.
Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.
Veterans United made my experience with buying a home so smooth. They handled everything and kept me updated nearly everyday. The process was very fast with doing everything with e-sign. Thank you!
Daren and Kara were great! There were never any questions left unanswered. Even when underwriting wasn’t going as planned, Darren had a certain calm in the chaos and helped me get thru it. If I ever decide to buy again, it will definitely be with Vet United!
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It’s my second time working with Veterans United. I wouldn’t have if the first time wasn’t great as well. Have recommended them many times since my last house in NC.
Absolutely recommend Rich! If you need someone that is down to earth and just gets it… he is the Man for the job. Human, realistic and humble.
Working with Veterans United while first time home buying was the best choice we could have made. The whole process beginning to end was so easy and informative. We were assigned a realtor who is experienced with VA loans as well as personal loan specialists with Veterans United who really know their stuff. Any questions or concerns we had were promptly addressed. I would highly recommend Veterans United to any Veteran looking to buy a home for the best, stress-free experience.
I was thoroughly pleased with the overall services I received from Jeremy and his team. They kept me informed throughout the whole loan process. They were professional and knowledgeable about all my options. I am a very satisfied client.
VU is a great mortgage company. Very helpful, knowledgeable and friendly.
This is by far the BEST loan experience I’ve EVER had! Andrew and Team were AMAZING. Highly Recommend can’t recommend enough, I wish they did all loans! Fantastic experience please use and pass info to friends. Dr. Prabh Grewal


