Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,825 reviews
881 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,825 unfiltered reviews

Starting on Page 393 of 15,595. Return to Page 1

5 out of 5 Stars

My overall experience was amazing! The customer service was exceptional! The process was clear, fast, and smooth. I was updated and explained everything every step of the way!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

I’m out of state and this was smoother than when I bought a house in the state I was in!!
Veterans United and the people I worked with were AMAZING!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars
Photo submission from Cody B.

From inquiring about the VA loan to closing, Promise Jackson went above and beyond our expectations! She is very personal, informative, smart, helpful, etc. Words can't describe how much I enjoyed working with her. If everyone at Veterans United is as amazing as Promise Jackson, I would recommend everyone I know to them! Thank you all so much for making us first time homeowners!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars

They made the process quick and easy with extremely fast turn around times! Not an ounce of issues!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

Ready to see for yourself?

Experience first-hand why 373,061 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

I would recommend Veterans United to my friends and family because Joe Choi and his team were fantastic though out the entire process. I was with another loan company before and I didn't feel my mortgage was safe with them so I came back to Veterans United Home Loans and lowered my rate and payments. I will stay with them from now on out.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Veterans United made the whole process easy. Don and Rachel went well above and beyond. Kayla was awesome as well. She got the ball rolling and was super helpful. Rachel and Don were absolutely the best. If I had questions I got answers. They both kept me in the loop on where everything was and what the next steps would be. Hands down a perfect team.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Everyone we worked with was amazing! Happy to have another great experience with VU.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Photo submission from Charles C.

Veterans united rocks and we will be using y'all again in the future! We will also be referring our friends to y'all that are moving to NC in the near future.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

Ready to see for yourself?

Experience first-hand why 373,061 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Every one working with me and my husband was extremely wall and on top of everything .and was very helpful with making sure all the information and paperwork is updatedWant to say thank you to everyone on the team 🙏

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Byron M.

The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

4 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Fast efficient service. Superb customer service and very responsive.. quickly work through and remove obstacles. Highly recommended!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars

I have used Veterans United before and the past and had excellent service and communication. It wet really good this time, but I do feel there was a disconnect between the team at times.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,705 Veterans started their online quote today.