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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,895 reviews
654 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,895 unfiltered reviews

Starting on Page 393 of 14,964. Return to Page 1

5 out of 5 Stars

I think the whole team worked very hard to get me the loan especially to meet my closing date thank you

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Everyone I interacted with at Veterans United truly does care about you. If you are a veteran, you definitely need to go with Veterans United. I can only hope you have the same loan team as I did.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

1.5 out of 5 Stars

I wasn’t impressed the round.. during the process. Last minute there was an issue with closing. Totally different experience from the first times I used this company.

Response from Veterans United

Hi Nicholas,
Thank you for trusting us again with your home loan. I’m really sorry to hear this experience didn’t measure up to the first one you had with Veterans United. I know how stressful last-minute closing issues can feel, and I regret that this left you less impressed this time around.

Our team would appreciate the opportunity to listen if you’d like to reach out. You can contact us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars

VU has a very streamlined and intuitive process.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Darren C.

Whenever you get in the market to buy, I strongly recommend Veterans United. You will be very pleased with the whole process.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars

Keep up the good work

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Thanks to Joseph and his excellent team—Alyssa, Micaela, Keagan, Kyle, and others—we had a truly remarkable experience. As this was our third home purchase, the process was smooth and efficient. Everyone was polite and highly knowledgeable. They matched all other lenders' offers and even went beyond, but ultimately, Joe and his team offered the best solution for our family and helped us find our forever home.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

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5 out of 5 Stars

My opinion is a 10. The veterans have incredible housing programs with the most affordable prices. The professionalism of my loan team was excellent. They were very patient and guided me carefully throughout the entire process.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

This was the most pleasant and seamless experience for my wife and I.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Professional and informative. Very helpful

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from William G.

If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars

Ted was instrumental in facilitating a smooth transition from old to new home.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

3 out of 5 Stars
5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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Experience first-hand why 356,763 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Overall my experience with VU was incredible!!! The staff was wonderful.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Extremely communicative and responsive!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars

Very easy process through the app.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Photo submission from John E.

I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Thnx for the all help and glad I listened and let you guys do ur thing thnx

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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