To say I happy with the service provided by Veterans United would be an understatement. I’m beyond happy at their great service and dedication to ensuring I made it through the loan process all the way to the closing on my home and the follow up after I closed on the home . My Loan officer Chance Hopper was great . His knowledge of the process and his expertise help me to get this far. Also his assistant Chance Schmollenger guided me through the steps when I had a few items with my credit to take care of. I came to Veterans United with a few road bumps with my credit . They didn’t deny my loan, instead they sent me over to their other team members to help me come up with a plan to fix the credit problems I had and a plan to pay the creditors I owed . I understand clearly why they helped me through the process. Because I’d I expected Veteran United to loan me a large sum of money . Then it is only right that I show I can pay the people I owe. To help me with that they have a tool that I feel is a great help. It’s a to do list , that updated with tasks for you to complete. And for me this made me feel like I was apart of the process and helped to reduce my stress of not knowing what was going on. I have told two of my friends about Veteran United and I’m actively trying to get them to experience how well Veteran United takes care of Veterans. All I can say now is thank you and it feels great to have a place to call home .
Whenever you get in the market to buy, I strongly recommend Veterans United. You will be very pleased with the whole process.
Josh, Christy and Dez have been absolutely fantastic from start to finish. Polite, professional, friendly, prompt and available. Additionally they have answered questions for things I would consider "not their problem" which to me is really going above and beyond. During the start of the process Josh did not make me feel rushed or pressured, which I greatly appreciate as that is something that would have made me look elsewhere. I could not ask for a better team or better service. I will absolutely be recommending Veterans United to other Veterans that I know, and This team in particular as well.
Note: At my closing the attorney remark on the efficiency of Veterans United Bank.I had the best team in the best Bank. Cheers Marie
The people were very helpful. I had issues with the website failing to load, fairly consistently.
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If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.
Veterans United had a clear process to help me purchase my home. I was recommended by a friend and loved working with them!
Great communication and ensured I understood the entire process! Thanks
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I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!
Easiest to work with.
The process was easy and streamlined. Very informative with a personal touch.
Veterans United will be the only mortgage company that I use.
