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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,676

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 442,676 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Super straight forward.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Absolutely amazing to work with Seth and Lani. Prompt communication about the whole process. Could not have asked for a better team. Thanks again!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I have now bought and refinanced my home with Veterans United. They are very helpful, explaining everything - and in a way that I could understand without being condescending.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Do it! Use them, compared to our last move this was the BEST experience. We'll definitely choose them again in the future.

headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

From the start of my loan process to the very end of the property closing, Mr. Corey and Ms. Becky was amazing to work with. As long as you give them what they ask for promptly the loan will go through fairly fast. As with any other loan entity, you will have to have your stuff together to help them to help you , if that makes sense to you 😉
With God's grace and the way my loan team worked for me I now have a home.
Thanks guys

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Streamlined paperwork simple easy and secure

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
Photo submission from Lesley L.

Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

3 out of 5 Stars
Would Recommend

Overall, I think there was a disconnect between my loan team and our realtor/us. We would disclose stuff months in advance and then the day before close they were scrambling to get something that was already disclosed. It was stressful at times. But overall I would still recommend Veterans United to any Vet looking to get a home.

Response from Veterans United

Hi Jacob,

Thanks so much for your honest feedback—and for still recommending us despite the stress you went through. I’m really sorry that information you disclosed early on wasn’t handled properly. When things pop up last-minute that should’ve been taken care of weeks before, it creates unnecessary pressure for everyone—especially you. That’s not the experience we want anyone to have.

I know how important it is for the loan team and your realtor to be in sync, and I hate that it felt disjointed during such a critical part of the process. Your feedback helps us understand where we need to do better, and I appreciate you taking the time to share it.

If you’d be open to chatting more about your experience, the client advocate team would love the chance to learn from it and pass your insights along to the right folks here. You can reach them at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

We wanted a faster close and the cooperation at VU was tremendous. A good team!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

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5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Aaron and his team was excellent especially Dion. My fianc

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

They were fast, responsive, honest and expedient. They were with me every step of the process, up to and including connecting my utilities and changing my address.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Second Time Just as Excellent!This is our second time using Veterans United, and once again, the experience was absolutely outstanding. The team made the VA loan process incredibly smooth, stress-free, and efficient. From start to finish, everything was clearly communicated and well-organized.A special thank you to Jason and Krista—your professionalism, guidance, and personal touch truly made a difference. It's rare to find a team so dedicated to making things easy for veterans and their families.We wouldn’t go anywhere else. Highly recommend Veterans United to any veteran looking for a VA home loan—these folks are the real deal! 🇺🇸

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Cory and his team were fantastic with everything always early with getting everything I needed fastest closing I’ve seen

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

More Reviews

See all 442,676 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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