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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,314 reviews
628 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,314 unfiltered reviews

Starting on Page 397 of 14,978. Return to Page 1

4.5 out of 5 Stars

Stephanie Snow and Anthony Perrigo were fantastic and had my best interest at heart. I highly recommend them

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

Everyone connected to VU was extremely helpful and knowledgeable. They always addressed any issue I had.
Everyone was very professional and courteous
Thank you for helping me make my dream home come true.
Respectfully ,
Kim Snyder

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

My team was outstanding! Since I was under great duress and needed to have everything complete in 30 days, they did an outstanding job in helping me to achieve my goal. JOB WELL DONE GUYS!

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars

My experience with Veterans United was outstanding—the team was professional, knowledgeable, and delivered excellent communication and customer service.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

All team members at Scott Air Force Base Veterans United went over and beyond the call of duty for me. From the lady at the front desk to Lindsay to Jessica to Michelle and everyone behind the scenes was deeply motivated. They are experts in writing VA loans. They had a good understanding on how to navigate the loan process for me.All deserve a BONUS.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Photo submission from Curtis S.

It was a joy working with them. My family was actually working with another bank at same time trying for the pre-approval so I could put in offers and they got me the pre-approval without invasive questions at that stage that the other company seemed to ask before even considering pre-approval.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars

Nick and team were fantastic. Knowledgeable, professionals who get the job done.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Everyone involved on the team handled the process very professionally and courteously.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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5 out of 5 Stars

Veterans United treated me with care and respect. They have made purchasing a home not only easy but enjoyable.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Charles L.

Overall I'm very impressed how everything is handle. The process is so stress free. Veterans United is outstanding.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

My home buying team was excellent. They were all friendly and quick to resolve issues. I was able to close early because the loan team was on their A game every day throughout the process.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars

I gotta be honest, it was a little stressful. TONS of documents needed, and many of them needed more than once... some more than two or even three times. It got to be a bit much.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

Ready to see for yourself?

Experience first-hand why 357,118 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars

The only issue was when we found out the appraisal was coming in on Tuesday the 23rd and the closing was scheduled on the 25th, nobody told us there was a mandatory 3-day time requirement. We were told at the last minute that we couldn't close on the 25th. As soon as you found the appraisal was coming back the closing should have be rescheduled. The only thing that helped us is the house was a new construction and the builder graciously allowed us to move in a day earlier. You and the realtor should have caught this and not created so much stress on us. That said, I still highly recommend both you and the realtor.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Had such a great and easy process working with Veterans United! Will definitely recommend to any of my friends, veteran or not! Great people to work with!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Photo submission from Donald R.

Brothers and Sisters the people at. Veterans United are there for, always there to answer your questions. Top company. With great people. If you want a home of your own, this is the right place. Thanks to all of you for making this happen, wonderful job! Thanks Don

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

0.5 out of 5 Stars

Terrible Experience. We’re not proactive in trying to get our home closed on time. Terrible communication. Never heard from the loan officer Jerry even when it was clear that we were frustrated by the one month delay in our closing. Would never recommend veteran’s united to any of our veterans.

Response from Veterans United

Hi Michael,
I’m so sorry to hear how disappointing this experience was for you. A month-long delay and feeling like no one was keeping you informed would be incredibly frustrating, and I regret that you were left without the support you deserved — especially as a veteran. That’s not the kind of experience I want anyone to walk away with from Veterans United.

Please don’t hesitate to reach out if you’d like us to walk through this together. You can connect with my team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

We are so please with Veterans United! Our team was outstanding! We would highly recommend them to all our friends!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

All personnel involved were outstanding and made me feel like family.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

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