Loan depot 5th 3rd bank and Navy Federal credit union turned me down after PROMISING me a 20 year Army retired veteran a home loan and DIDN'T
At every step I had a very knowledgeable in person to help me through it. Very helpful and insightful.
Everyone on the team I had contact with was very professional, friendly and knowledgeable
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Travis, our Lender team leader was fantastic from the beginning to the end. We appreciate how effortless he made the process.
Derek, Anna and team are highly effective with quick turn around times and clear communication. They made every effort to get me the lowest rate snd make the deal happen in our benefit. Thanks!
Steve, our Loan Officer was awesome. App and website are very user friendly and make it easy to do things virtually.
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My team was awesome and very informative
Veterans United helped me realize my dream of owning a home. Bryant William and Jordan’s efforts are absolutely remarkable and I’ll never forget this experience so if your are on the fence hop right off and see what happens when you take action with VU
Nathan Bitner and friends over at Veterans United (VU) exemplified how top agents performs in everyone's best interest in 360 degrees of the step-by-step process. My case had some uniqueness to it so I was able to compare other lenders up against the VU standard and not many in today's world that can top the VU standard of excellence customer service. I can't think of much they could or should've done differently. The transparency was even unmatched. No stone was left unturned within this 14-day closing window from start to finish. I hope they don't go anywhere any time soon because rapport means everything to me. So, if ever I need their services again, they are who I know I can trust to process my loan with ease... Don't delay, call Nate today and they will have you squared away in less than 30-days! Thanks Team VU
Best i have ever been treated. No question was frowned on. The entire team made me feel like I was the only one they needed to focus on.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
VU team helped me and my husband every step of the way. From building on our credit to finally closing on our dream home! They were always responsive and supportive.
They was patient with us and explained everything that we didn't understand.
I really appreciate how the veteran United team was quick and efficient making the process start to finish very smooth.
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Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
The whole process was made easier by the way they have it set up and the videos to explain everything. And they were there with us the whole way to help us which direction to go.
Veterans United Home Loans took the guessing, and much of the work from your plate. I was able to accomplish pretty everything from the comfort of my own home.
