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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,713

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 429,713 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

4 out of 5 Stars
Would Recommend
headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

4 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
Would Recommend

No down payment was the reason we chose to go the VA Loan route. Just be ready to deal with some nit picky VA requirements. That is not Veterans United's fault, the VA just does things in a government way.....Veterans United really does have a team ready to assist. They had someone available and helping through every step. The Veterans United folks were always so pleasant and helpful. We didn't have any surprises at the end because they kept us in the loop with the financial requirements. We would use them again in the future. Buying a home is incredibly stressful, but I feel like Veterans United really did everything they could to ease that. Also, we loved the realtor they recommended for us.

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

I recommend this company. They go above and beyond the call of duty to help ensure you get what you need.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

1.5 out of 5 Stars

It was definitely not a good situation and I think you could have done more to fix your mistake!

Response from Veterans United

Hi Kenneth, thank you for sharing this honest review and for connecting with our client advocate team. We apologize that our service did not provide the experience you nor we expect throughout the process. Your comments and conversations with our client advocate team will help guide and ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

As a first time home buyer the experience was scary but with Ryan leading the way I was confident he would get me into my new home

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

I suggest that you extend the amount of time that is made available to borrows to lock in a rate where new construction projects come into play.

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

4.5 out of 5 Stars
Would Recommend

The process is long and there are so many factors that change the outcome in a home buying situation , but the Veterans United team were there with me every step of the way and made one of my dreams a reality. Thanks to the entire team!♥️

headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Mallory Take

Loan Officer: Mallory Take

NMLS# 2137746

4.5 out of 5 Stars
Would Recommend
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

4 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

More Reviews

See all 429,713 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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