I'm a first time home buyer and going through the home buying process with Veterans United was a breeze. Everything went as planned and we were cleared to close 3 weeks before closing date! They were super responsive and on top of it.
By far the easiest team to work with!
I was unpacking new boxes today and open a box with a wooden bird feeder and a bird book, was so thoughtful of Hannah and such a surprise
My self and my family will no longer be doing business with Veterans United in the future, they treated me as a number and not valued member of their family, as a veteran myself this is discouraging. veterans are suppose to stick together and a real veteran would not sell his brother out for a quick buck.
Response from Veterans United
Hello Harry, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
I would recommend Veterans United. Having all the documents uploaded and signed online made the process fast and effecient. The loan officer Elizabeth was very helpful throughout the entire process. Communication is a big deal throughout any home buying process, and she had me covered. The whole team did a great job. Thank you, Veterans United! We love our new home! *****
Veterans United treated me with honor and respect at every step of the home buying process. There is no better organization to assist you with one of the biggest decisions you are going to make in your life.
Very awesome group! They made the process smooth and easy.
Brian and Kristen are great team. They "did Veterans United proud!"
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I will only use Veterans United for my home loans. This is the second time using them and it was seamless. We were able to Close a week earlier than initially scheduled. They were amazing.
Abbey Duley was fantastic to deal with. She always answered any questions I had and promptly responded to all emails and phone calls. She was always pleasant to deal with.
