The Homebuying process was stress free. Thank You!
You have an excellent crew. I have but good things to say. I thank you all.
We had the most awesomest amazing team ever. Always there for us the whole step of the way. We r so blessed to have them on our side. The best ever. Highly highly recommend all of them. If we ever got another home loan it will be with these guys. We will spread the word about these awesome people.
Words can't describe the superior service provided to me by my agent... a God send!!! I was praised for my veteran status and treated with kindness and respect. The home buying process was stress free and moved by so quickly.
I will recommend your service to anyone who is looking to buy.
Definitely my best home buying experience! This is my third VA loan that I have done and this one was extremely easy and stress free! Super knowledgeable and friendly team made the experience great!
I would use Veterans United and refer them to a friend, very professional and helps you every step of the way!
I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.
We closed in about 3 weeks, which is awesome. The loan officer and underwriters were quick in expediting documents to close as early as possible.
My only suggestion is to update the estimated attorney fees in your system to locality. The original attorney fees were quoted as over $1000 less than what they ended up being. When the attorney sent their pricing to the lender, I was not notified for a week about the change when it was too close to closing to select a new attorney without delay. Even the day before closing, another $200 came in before signing. Some of this may be illegal kickbacks between the sellers agent (constantly getting sued) and the attorney (his selection), so proper notice of fees would’ve given me earlier negotiating power and not losing so much of my earnest money. I expected the lender to have a “good faith” estimate and I naively banked on having about $2800 in return (including seller additional credit). Understanding I closed early, accounting for about $1000, I still was disappointed to receive only $280 on closing day. If this estimate was more accurate, I would’ve negotiated more seller contribution or new attorneys much earlier. I was told that it’s better this way to not negotiate because it didn’t delay closing, however I’d have been okay to delay closing if it meant I didn’t burn $1000. That’s my choice to make.Also I recommend immediately notifying the attorneys that VA loans do not allow non-spouses on the title. This communication failed between the lender and attorney offices, which will result in me paying several hundred more dollars to add my finance to the title.Otherwise, the rest of the customer service was good, arranging VA inspections, working documents, etc. It’s just hard to not feel duped regarding closing costs. It was naive of me to trust a lender estimate, but it put me in a truly bad position my first month while I cover expenses for moving.
Very smooth process.
Absolutely amazing experience! Made our home buying experience smooth and painless.
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Thank you all for a great experience. Everyone was great.
Overall great experience and made the home buying process very simple and stress free.
Veterans United helped us throughout our journey to become first time homeowners. They have an exceptional team that follows and guide us through the process. Thank you for all you do for Veterans and their families.
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
I’m just a very busy family oriented veteran. The guys made everything I needed possible. When we found a gem of a home, they knew it too and treated it with the greatest urgency and professionalism. More importantly, they were honest with me and didn’t hold anything back. That honesty was tough to hear at times but that’s also what made everything come together. I do hope they feel I gave them the same in return. If not, I do apologize.
Veterans United made the home buying process as simple as it could be. All the hard work of its members helped me and my wife to buy our first home with as little pain as possible.
VU provides an amazing home buying experience! I don’t plan on ever using anyone else.
