Working with the Veterans United Team led by Jeff Gilkerson was a great experience. No surprises and very professional!.
If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
This was absolutely a great experience working with Veterans United. The hardest part of the process was actually finding a house, and it took place while we are in Germany ensuring that we have our own home yo move in to when we get back to the United States 10 out of 10 would recommend
Everyone was very helpful thanks
Zach was also Amazing and very quick to respond to my inquiries. Thank you all and hopefully I win the 100k drawing.
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
Everyone on team was amazing and did their part to finally become a Veteran first time home owner. Super happy and excited to start a new chapter in my life with my new home.
Overall, I would not recommend Veterans United. This is my second VA loan, not a good experience!
Response from Veterans United
Hi Donnie,
I'm really sorry to hear this second VA loan experience didn’t live up to expectations. That’s disappointing, especially since you’ve been through the process before and came to us with a sense of what it should feel like. We aim to make the VA loan process smoother, not more stressful—and it sounds like we missed the mark here.
I'd appreciate the chance to hear more about what went wrong. If you're open to it, please reach out to our Client Advocate team so we can take a closer look and see how we can improve. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday, 9 a.m. to 5 p.m. CST, but you're welcome to reach out anytime.
Everyone did such a fantastic job! I couldn't have done it without everyone! The long hours and all of the tasks were completely worth it. I wouldn't have changed a single thing about my home buying experience with the team that I had! Thank you so much!
Kim and her team went to bat for me 100% and they will never know how much I truly appreciate them!!
First home buying experience. Wasn’t expecting it when the time came because it was 6 months ahead of schedule. The team worked with me step by step. Found out home and closed within a month. Still trying to get over the excitement
This is our third home purchase and our loan with VU was the smoothest of any of them. Would highly recommend them for your VA loan!
This was almost a seamless process. Only issues was with the APP on my mobile device. I was traveling during this whole process and the APP gave me problems signing in and viewing docs
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
