Corey S. made things happen that other lenders weren't willing to fight for. I was offered a .25 lower rate by Navy Federal after Corey matched and I still chose Veterans United, because Corey was almost always available, prompt, and went the extra mile to get me into my forever home despite a missed mortgage payment.
Jake and his team were a pleasure to work with and made my usually complicated process very easy! Everybody was so friendly they made me feel like family!
Aaron was by far the most helpful person during this whole buying experience, if it wasn’t for him i wouldn’t have bought the house. He’s extremely knowledgeable and helpful every step of the way.
They kept us informed on what we needed to complete the purchase of our house
Charlie the contracting officer was the best I have ever worked with and I've bought a lot of homes.
Kept me motivated and moving forward and on track
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Travis, Lliam and Noemi all have been great in this whole process. Started with a phone call conversation in March of needing a mortgage company. Called VA Home Loan not wanting to use my benefits prematurely. Before I knew it I was already about to sign up for getting a house same day for how comfortable and easy they were making the process.
The team goes above and beyond and handle whatever you need which is great especially being new to the process. They were professional and patience with me which I appreciated and understanding. I would highly suggest to all of my friends for sure.
Shay and Molly helped immensely guiding me through the process. The whole team is top notch and should be awarded for the help & work with buying this home. Thank you to all!!!
Buying a home is one of the most exciting experiences, but it can also be one of the most stressful. As veterans, it's incredibly important to have a team that not only understands the VA loan process but also supports you through the setbacks, challenges, and emotions that come with it.
I was fortunate to have that kind of support with Veterans United, especially Haley, along with Selina and Kimberly. Haley was phenomenal throughout the entire process. Whenever things became overwhelming, she remained calm, solution-focused, and always kept me informed. She took the time to explain every number, answer every question, and make sure I fully understood each step before moving forward.
What stood out most was how much she truly listened. Whether it was concerns about our budget, frustrations with other parties involved in the transaction, or simply the stress that comes with buying a home, Haley always made me feel heard and supported. She advocated for us, respected our financial boundaries, and never pressured us beyond what we were comfortable with.
The entire team was responsive, professional, and genuinely invested in helping us succeed. Their communication was excellent, and they worked hard to keep things moving, even when unexpected obstacles came up.
If I ever decide to buy another home way, way down the road, I would absolutely choose Veterans United again—and I would hope to work with Haley, Selina, and Kimberly. I cannot thank them enough for helping us navigate this journey and making a difficult process feel manageable.
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I was a little apprehensive about the entire house buying process before starting. Shortly after contacting VU I was relieved quite a bit. I couldn’t ask for a better team. They took care of everything!
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Very bad experience and I will be filing a formal complaint with the VA and will be posting many 1 star reviews on multiple platforms! It was that bad!
Veterans United Organization was very professional and I would recommend them to others. I know personally, my sister was instrumental in the process with my home buying experience and she had nice things to say about Veterans United herself as well. I am proud to be a Veteran I served for twenty four years. Taking care of soldiers is what I did and taking care of me is what Veterans United has done so far. Thank you all for your service and commitment.
