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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,431

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The whole process was easy to understand, and everyone was extremely helpful with all the questions I had as a first-time home buyer.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Very organized group of folks there and always available when I needed them for something .

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

I didn't notice a block for Michael Quinn, so I just wanted to give her kudos here. She was super helpful and went above and beyond to help me with my home owners insurance issues.

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Khristina K.

Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!

headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

5 out of 5 Stars
Would Recommend

If you are active duty or are a veteran and are thinking about buying a home I 100% highly recommend you reach out to Veterans United. There team is an absoulte pleasure to work with and they made it painless and easy to get everything needed to secure a loan a realtor and everything inbetween. Thank you VU for all the help.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Ben and the team were exceptional! They all made my home buying experience fun, easy and enjoyable! Someone was always available to answer any questions I had no matter the time. They were professional yet personable and that made me comfortable talking to them about things outside of home buying. I really enjoyed talking to Ben. He’s knowledgeable as well as funny. When you work with professional people they sometimes seem to be “stuck up” however the team I worked with were not at all like that and that really made me feel like I was talking to a friend. Overall the team “ROCKED” and I’d definitely recommend Veterans United to any of my Battle Buddies! In fact, I already have! Thanks Ben and the team for helping me purchase my FOREVER HOME!!!!!!!! I’m so grateful and I appreciate you all more than you know!

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
Photo submission from Donald C.

Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

Veterans United and everyone I worked with definitely made me feel like they were working for me and did everything possible to make the process simple and fast. I closed almost a week early! I couldn't be happier. Thank you to Kayla, Julia, and Yax, and everyone else involved!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Only issue we had was when uploading personal documents it seemed they never saved so we constantly had to upload them for the home purchase

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

This process could’ve been so much worse. Especially while being overseas trying to get things done. The team did such a great job with helping me along the way with any questions. The day before we were going to close I needed to change my insurance policy for the homeowners insurance. I remember freaking out because I thought this would take forever to get done and we wouldn’t have been about to close at the right time. Or that’s what I thought. I sent in the new information and Sam got it done very quickly. Hands down 10/10 service!

headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend

Scott was great as usual. This was my second time using Veterans United. Much has changed since the first time. The VU team handled everything from the real estate agents to insurance… everything Lindsey was very responsive to any questions or issues that came up. Bo with the insurance part of it was responsive and I felt gave me the best advice for the selection and coverage for both my new home and auto policies. The entire “Team” were outstanding. Thank you to all involved.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

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5 out of 5 Stars
Would Recommend

I truly appreciate everyone in the team. As a DisVet who did multiple combat tours within 22 years of active duty service, this VU team have had given me hope. I can’t thank you enough and I hope you continue to do what you do best. Bravo Zulu!Thank you.
Michael Arciaga, USN Ret.
Expeditionary Combat Force Corpsman

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Awesome company and very helpful as a first time homebuyer!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
Photo submission from Thomas F.

First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Im really impressed, I thought things were smooth and precise. All members were earger to assist and help. I will recommend

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

More Reviews

See all 383,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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