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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United โ€” find out why!

417,243

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 417,243 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United is definitely a great organization that provides a valuable service to Veterans while purchasing a home. Literally, everything was taken care of from start to finish. I never had to worry about anything, or which documents I needed to submit. The team handled everything accordingly and all I had to was click and sign. I would definitely recommend all Veterans use Veterans United and if I ever need them again, I will be sure to call them for assistance.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

We have worked with Stacy for a few years now and have nothing but great things to say. Excellent customer service and very knowledgeable. Would recommend her to anyone.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
Photo submission from Douglas F.

As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Brooke also did well

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

If you are a veteran or active military, you should consider Veterans United for your home loan! They are professional, courteous and ethical throughout the entire process!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The Veterans United team were always available to help me and answer any of my questions during my homebuying journey.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Veterans United is a great place to work with. This is my first purchase and they helped me every step of the way and explained what each process was

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Wow! Veterans United , my husband and I were lost til I called them. The team handled everything, stayed in contacted with us all the way through this process, even afterwards. I had no problem getting a hold of them. Everyone was extremely helpful and friendly. Even when Iโ€™d ask stupid questions. I canโ€™t say enough about Veterans United, the staff is amazing ! I wish I would have called awhile back.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

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5 out of 5 Stars
Would Recommend

Veterans United is great donโ€™t have any complaints about them. They are all very helpful and friendly when talking with them.
Thank You

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

The team is high level, plain and simple. At no point was I confused or not understanding the process. They were able to pivot when things didn't go as planned. Great Job! Highly recommend!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
Photo submission from Clifford G.

Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

3.5 out of 5 Stars

The appraiser sucked. They sat around for two weeks before putting a tidewater on the house for a marginal price difference in apprised and purchase price. That could have added a week till closing.I didn't have a spot for it, but jake tecklenburg would get a 10 from me. He did a great job keeping me informed on the status of everything. Im worried that getting some one like that was pure luck.Your fees are far to steep. Moving forward i will not be using vu again, mostly due to the high fees vu charges. I will also be strongly recommending my sailors look elsewhere.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

I have mentioned you all to all my Vietnam brothers, we meet regularly every Thursday at the Poloma diner, Illinois at 9 AM for breakfast ๐Ÿฅž๐Ÿณ come and join us.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

This is the second time I have worked with Scott Beasley. It was a pleasure last time and it was even better this time. Scott and his team were there for us through every step and kept me updated! Everyone was very kind.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

More Reviews

See all 417,243 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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