My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.
20 out of 10!!! Our loan officer Jake, went above and beyond to help us get this loan approved and funded. It was an atypical loan as we were inheriting the home and had to navigate through a few issues. Jake was helpful, informative and encouraging with each bump in the road, researching and working with his team to find solutions. He always kept us in the loop as to where we were in the process. We've had many home loans over the years but never one this difficult. It would've been easy to give up if it had not been for Jake's help and encouragement. Nicole was our transaction coordinator and she was another 20 out of 10! Nicole was helpful, efficient and quick to respond. She was right on top of everything that was needed to get through the process. It's very evident that these two work well together, know what they're doing and really care about their clients. We researched companies before choosing Veterans United and we're so glad we chose them. I would recommend Jake and Nicole of Veterans United to anyone who asks. Thanks guys! We're very grateful for everything you did!
I love VU. Apart from VU, this was the worst home buying experience I have ever had..... We have purchased 6 houses over the last 25 years. 3 of them have been through VU.
Overall, great experience!! If you’re a Veteran and looking for a lender? Look nowhere else!! Veterans United helped tremendously and were able to beat the other 2 lenders I was considering.
The journey was fun. It was pretty smooth for my first time home buyer. It did have a few dips that left me with some doubt but like all storms it cleared up!
Terry and Bridget were always available when I had a question or needed an answer. Terry was instrumental in working with my realtor that was comfortable and knew much about the VA loan process. Without his help and determination, I might not have been able to get this loan and save a significant amount of dollars. Bridget always kept me up to date during the process regardless of how much I pestered her. Outstanding team to work with!
The Team that was assigned to me is an 11 out of 10. their overall performance was outstanding. They all really care about their customer. THANK YOU!!! to the whole team You Guys' Rock the House!!! :)
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A friend Of Mine named David Hamand is looking to get a loan through VU!! Please Help him too!!
Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.
Vishal and his team made the whole experience flawless.
