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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,037

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

This process was made easy because of this team of professionals.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

THE BEST, LOOKED OUT FOR OUR INTEREST FROM DAY ONE. WE GOT OUR DREAM HOUSE. GREAT RATE AND PRICE.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
Photo submission from Narciso T.

Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Communication could have been improved with the closing team and the title company. There was some confusion on what time we would be able to close. Other than that the experience was so great!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

We really liked being informed every step along the way and worked with a very friendly team who went out of their way to make sure we understood our loan process.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

My home buying team made my experience so easy and smooth, I appreciate the time they took to help me and explain everything to me so I could make a informed decision. Staying in contact and efficiently processing my paperwork made it a pleasant time, thank you all

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Debra B.

It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.

headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

3.5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

This was one of the most stressful things I've done in a while. But because I had such a fantastic team I made it through. I'm a homeowner now!

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4 out of 5 Stars
Would Recommend

In today's world where things are so much tougher...especially the housing prices and rent prices...we never thought we'd be able to own anything much less a home ...Veterans United stepped in and gave us a chance at something better than paying slum lords for the rest of our lives. So, I would say give them a shout, see what they are about, maybe even try it out!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

I will continue to use Veterans United for my home buying needs. Highly recommend for smooth, great communication and fast service.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

As a single mother, it was a very daunting prospect of purchasing my first home alone. I still can't believe what an easy process the whole thing was! The veterans United platform makes it super easy to navigate where you are in your mortgage loan process, and veterans United did an excellent job at following up if they didn't receive communication from me. I would specifically like to give a shout out to the real estate agent that veterans United linked me up with, Carol Bailey. Without her, I don't think I would have been this confident and signing my final closing documents. She always had my back, informed me of every change, and never made me feel incompetent for asking questions. She was extremely responsive and encouraging. I could not recommend veterans United enough.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

overall, the best group of people to work with, I would recommend them all my family and friends.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from David J.

Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
Would Recommend

First Gen home owner and I couldn’t do it without you all.
Thank you

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
Would Recommend
headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend

Very smooth process, this is the best home buying experience I’ve ever had!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

More Reviews

See all 401,037 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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