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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,208

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

They did a wonderful job. We are glad to have them on our team.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

We had an excellent experience working with Veterans United from start to finish. From our very first conversation with Brad Mendosa, he was professional, knowledgeable, and genuinely committed to helping us understand every step of the process. He took the time to explain all our options clearly, answered our questions promptly, and made what could have been a stressful experience feel smooth and manageable.What really stood out was the responsiveness and attention to detail. No matter how small our concern was, he treated it with importance and made sure we felt confident in our decisions and that we were getting the best deal. Brad and his team worked efficiently to keep everything on track, ensuring we closed quickly without any last-minute surprises.We truly appreciated their transparency, patience, and dedication. It’s clear they care about their clients and take pride in delivering great service. We would absolutely recommend Brad and the Veteran's United team to anyone looking for a reliable and supportive mortgage professional.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

3.5 out of 5 Stars
Would Recommend

I only give a 7 due to my first loan officer I was assigned was nonexistent. I couldn’t get an answer via phone email or anything. Once we swapped to Beth Fletcher out of Oklahoma we went from 0-10 minutes. But Vetrans United only gets a 7.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

The whole team is amazing!!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Todd H.

This is my second home purchase. And Veterans United made the process actually enjoyable. I would recommend to anybody. Thank you for all your help.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Very helpful answered all the questions and quick to help

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Asli, Lauren, and Rae were outstanding! They were always quick to answer any questions I had and point me in the right direction if I felt lost. Would highly recommend!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Our veterans united team was the absolute best. Tim, Brandon, and William made our experience with the loan process stress free. They went to great length to answer our questions quickly and keep us on track. We are so appreciative to have the absolute best team. We can’t say thank you enough for your guidance and support Tim, Brandon, and William. We were so blessed to have you all.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Thank you.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

They went above and beyond to ensure our satisfaction. The service was quick and reliable, and the staff was incredibly helpful.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend

This team from Veterans United has been so helpful and have had open communication throughout the entire process.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Jon and his team blew my expectations out of the water. My home buying experience was literally stress free.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Wojciech S.

We still can't believe we own a beautiful home all thanks to hard work and support from Veterans United. Veterans United is staffed by people who have a family oriented approach, and that is always a breath of fresh air. The day of the closing we even got a surprise gift from our finance officers team, we were amazed how thoughtful everyone was.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Had an exceptional experience particularly with Jake McKay. He was very tentative and quick to address problems or questions we had. What I particularly appreciated was if he didn't know something, he didn't try pulling a fast one. He mentioned he would need a few minutes to get us a for sure answer leaving no room for doubt. From start to finish Jake was fantastic, he left an amazing impression on my family.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
Would Recommend

great communication. helpful in getting all my to do's done. honest and prompt

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Would Recommend

Very professional, kind, and expedient.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

We commend Sarah, she was wonderful to work with, always responded back to us quickly if she missed our phone calls. She was very courteous and knowledgeable during the whole process.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

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5 out of 5 Stars
Would Recommend

I have nothing but great things to say about the entire team that worked with me at Veterans United, from Nikki to Rob and Bailey. They kept me informed from day one, gave me advice, made sure I knew exactly what to expect during each phase of the process. I truly felt like they did all the heavy lifting and I just breezed my way through to closing once my home was under contract. I cannot recommend this team enough!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Kapil went up and beyond for us! Thank you so much

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4 out of 5 Stars
Would Recommend
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Would Recommend

Couldn't have went better in any way. All questions were answered quickly and in depth. EVERY team member was outstanding.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

More Reviews

See all 472,208 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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