This is my second time going through Katie Hayes at Veterans United. The first time was easy. This time I was dealing with an unruly seller and not using a realtor. It was complicated but they made it very easy and went out of their way to deal with the rude seller. Katie Hayes and her team also sent a get well soon care package to my Nephew who was hospitalized. They didn't have to do that but they did and I will always remember them and be grateful. These are real people with real feelings. I imagine this second purchase would have never happened without them. Thank You so much Katie and the rest of her team who was helpful and nice every time I called to ask questions.
I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.
Made the process so easy.
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My team, Scott Beasley, Kristy, and Amber were the best. I would highly recommend Scott and crew to guide you through the process of securing a VA loan.
Great job from Zach and the team with the handling of my refinance!!!
Wow! What an amazing group of people. Start to finish everything handled smoothly.
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
Make the process very stress free and good communications.
I would highly recommend. During the entire process my team made sure that I had an easy and efficient home buying experience. They’re the greatest 10/10.
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Some agents respond quickly, others take quite a while, slowing down the process. For future cases, it'd also be best to have clear communication on what documentation is wanted, what information is wanted on it, and what format it's needed in to begin with instead coming back days or weeks later saying it's not everything needed to meet criteria. Still very much worth working with. Will recommend, and will work with this company again should the occasion arise.
VU made buying my first home seamless and stress-free. I felt like I was in good hands and well taken care of during the entire process. Great service and I highly recommend!
Very seamless process. This was my second time using Veteran's United. There's a reason for that. Amazing company.
Yes I definitely will!
I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.
Outstanding customer service
Garret Barry is a great guy. Always there to answer any questions I had and walked me through it all.
