I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.
Absolutely no question about it, Ross and his team were extremely helpful from beginning to end. The whole loan process was very easy and simple. They did very good, with explaining the process and what was needed.
very, very thorough and efficient
They have a lot of workers to help you out in any angles
Everyone involved has been very accommodating and supportive throughout all phases. I have enjoyed working with the VU team.
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Amazing people who are great at their job. would recommend and work with again in the future.
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
Be more flexible with the hours. It was difficult at times to get ahold of the team when having questions, although the time differential is understandable.
This company and the people are unbelievable! In today’s social structure where customer service is “taboo” or nonexistent these people go above and beyond. A truly great experience!
I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.
We closed in 18 days! Billy and Julie were on top of everything and communicated with us throughout the entire process!
Their super easy app made the whole process simple and efficient.
Although I might have not like everything they told me communication was immediate and to the point, great job.
