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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,440 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,440 unfiltered reviews

Starting on Page 409 of 15,182. Return to Page 1

5 out of 5 Stars

Amazing Service

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Audrey McFadden worked tirelessly to help coordinate our loan during the government shutdown. I cannot say enough of how she went above and beyond to get our loan in order while navigating all the uncertainty. It was always a pleasure to speak with her as she is not only professional and a subject matter expert, but warm and welcoming in the phone. Thank you, Audrey!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Prompt, personal and courteous service.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

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4 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

My experience with Veterans United was excellent from start to finish. The process was smooth and transparent, and the entire team was always professional and supportive. I’d definitely recommend Veterans United to any veteran looking to buy a home

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Photo submission from Tanya O.

Very timely, and great people working with you through the home buying process.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars

Excellent service from beginning to closing. Scott a Brittany are the best….

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Harry Basnight and his team, specifically Gloria Davey, were amazing throughout the entire refinance process. Very helpful and responsive every step of the way! Would recommend them to any wanting to buy or refinance a home!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Justin W. Is an asset to your company. A person of character. We experience above and beyond service from Justin. In regard to all not mention. The entire team at Veterans United is welcoming and customer service driven. Outstanding experience initial purchase and refinance.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

Ready to see for yourself?

Experience first-hand why 362,445 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Thanks for all your help. It was super easy

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Matt made the whole refinancing process move along smoothly. Matt kept me apprised as the refinancing process progressed.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Very Professional and thorough.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Photo submission from Gregory G.

If you follow the instructions the process will be easier. The team i had was awesome. I thought homeownership was out of reach but the experience of VU made it happen.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Second time Sydney and team has help me. Smooth process both time. Extraordinary service not only would I recommend but I will go no where else..

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

4 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

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