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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,266

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

Everyone was great and helpful.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

This team is amazing and did everything to make this purchase as smooth as possible .

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Everyone were so nice and caring 😁 All of. You are a blessing

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
Photo submission from Todd H.

This is my second home purchase. And Veterans United made the process actually enjoyable. I would recommend to anybody. Thank you for all your help.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Working with Drew Dixon was hands down one of the best decisions we made throughout our home buying journey. From day one to closing, Drew demonstrated a level of professionalism, experience, and genuine care that is rare to find.He didn’t just process a loan—he led us through the entire experience with confidence, clarity, and intention. Every step of the way, he was proactive, communicative, and always made himself available to answer questions or provide guidance. No matter the situation, Drew approached it with a calm, solutions-driven mindset that instantly built trust.What truly sets Drew apart is his ability to combine expertise with heart. He understands that buying a home is more than just numbers—it’s a major life moment—and he treats it that way. His attention to detail, strategic thinking, and ability to navigate challenges behind the scenes made what could have been a stressful process feel smooth and controlled.Drew is not just great at what he does—he’s a leader. He has the mindset, communication skills, and vision to influence people and improve processes at a higher level. It’s clear he operates with both intellect and integrity, always prioritizing the best outcome for his clients.If you’re looking for someone who will go above and beyond, advocate for you, and deliver results with excellence—Drew Dixon is that person. I would recommend him 10 out of 10 times without hesitation.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

4.5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

4 out of 5 Stars
Would Recommend

The only problem I had was the interest rate and the loan fee amount of 6g but at least It can be brought down to a less amount

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

This team is on point, quick, and aggressive with getting things done when you request or need something.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

The loan team that was assigned to me was absolutely incredible. I was amazed by how quick and efficient they were. I will recommend them to anyone I can.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

The team that got us a refill was extremely helpful and made the process very easy and smooth. Will recommend fully.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Jake and his Assistant Jason are both knowledgeable professionals.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
Photo submission from Wojciech S.

We still can't believe we own a beautiful home all thanks to hard work and support from Veterans United. Veterans United is staffed by people who have a family oriented approach, and that is always a breath of fresh air. The day of the closing we even got a surprise gift from our finance officers team, we were amazed how thoughtful everyone was.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

The process went smoothly. The moment I chose a house I wanted to work on through the website, I immediately got calls from the team VU set me up with and got to work. I was told what to do and provided everything they required and worked with me to make sure I got approved for my mortgage. I would highly recommend them without a single doubt.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

I wanted to take a moment to share my experience working with the Veterans United team, and honestly, I couldn’t be more impressed.
From start to finish, their level of professionalism, responsiveness, and genuine willingness to help made the entire process smooth and stress-free. Anytime I had a question—whether it was big or small—they were incredibly quick to respond, both through email and text. I never felt left in the dark or unsure about what was happening.
What really stood out to me was how approachable and patient everyone was. They took the time to explain things clearly, made sure I understood each step, and were always available when I needed guidance. That kind of support makes a huge difference, especially during such an important process.
It’s rare to come across a team that is not only efficient but also truly cares about their clients, and that’s exactly what I experienced here. I would absolutely recommend Veterans United to anyone looking for a team that is reliable, responsive, and genuinely committed to helping you succeed.
A 10 out of 10 experience—thank you for everything!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

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5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Would Recommend
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Best service possible.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

More Reviews

See all 472,266 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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