VU team was a blessing in my process as first home buyer. The team assigned to me ensured to make me feel taken care of, guiding me and ensuring I was well informed and happy with my decision and the process overall. Highly professional team, committed to customer service and satisfaction.
I’ve already and will continue to recommend veterans united to anyone looking to purchase a home. The whole experience was great from start to finish.
I really enjoyed the setup of the website. We were able to get information and send documents with ease. We knew exactly what step we were on and what to expect. The loan team was always there with a quick answer for any and all questions we had.
I can't say enough about Chris and his team for streamlining the whole refinance process. Cooper, Walter (and congrats again to Walter and his wife for their newborn during the process) Amber, and Mason. Everyone on the team was on top of everything, answered any questions SO timely, explaining in detail, it just made the entre experience almost effortless. My original home mortgage was with Veterans, and it not only made sense to consider a refinance with them but was my only option knowing the professionalism and dedication the teams have. Many thanks again Chris, and your entire team, you are all definitely amazing professionals!
Salute
US Army Major Retired
Richard Christensen
This organization is committed to helping veterans gain access to the goal of home ownership. They are customer oriented, will put you first and are great at communicating.
I was shocked at how fast it went together and how little I had to be or prompt.
Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
The whole team I worked with at Veterans United were amazing.. Very smooth process.. Highly recommend!!
Justin and his team were all very helpful and professional!
Great customer service. Really fast responding to questions. Very helpful gathering documents needed for closing. Made the process very easy
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I would definitely recommend veterans united to others.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
This process was so fast and seamless with Billy, D.K and Breanna!
