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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,993 reviews
667 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,993 unfiltered reviews

Starting on Page 409 of 15,000. Return to Page 1

5 out of 5 Stars

I the process of buying a home is a long process. But when you have Veterans United helping veterans. It makes the process as easy as possible; they become like a member of your family.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Photo submission from Rhonda M.

I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

This team made it easy from start to finish! Closed on my first home in less than three weeks, and still get follow up calls to make sure my family is settling in well! What a great experience! I would recommend Veterans United to every veteran!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

0.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

While the team was great the financial regulatory paperwork is exceedingly irritating and violates constitutional privacy (obviously my opinion) the gov't has no need to know as much about me as was collected during this process. Not VA United's problem.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Branden S.

Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars

Great team and they are always there to answer your my question and give great advices.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Everyone was smooth. My first home buying experience was great.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

Excellent customer service from all staff members. They were always ready to help or answer questions when needed.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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5 out of 5 Stars

I have already recommended this to another person.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Justin Darr did an exceptional job keeping us advised of which documents we needed to ensure our approval went smoothly.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

You are all so amazing! It"s hard to put into words how special all of your team made us feel throughout from start to finish. We also appreciate the hard diligent work all of you put in and for that we thank you all from the bottom of our hearts.
Madison," your team helped make a dream come true today".

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Ryan Hauser and Nick Whitworth made this process as easy as I could have possibly imagined. As a customer, a loan officer is a loan officer, but Ryan consistently told me exactly what to expect, gave me options of routes we could take, answered every question no matter if he was in office or not, and fought to get me the best possible situation. I was originally decideing between two mortgage company’s (VU and another) at the start. And when i thought i had decided to stick with the other, so i called ryan to tell him. And he said "no problem, i just want the best deal for you! and if that’s not with us i get it. Just send me over the quote so i can look it over and make sure that it’s actually the best deal" which is awesome! and a few days later he told me the downsides about what i was getting myself into, which the other mortgage company did not. It seemed to me, that if ryan needed to restart the whole process to get me a slightly more advantageous deal, he would have. Veterans United has continued to impress me time and time again and these two especially. If i were Ryan/ Nick’s boss, i would be so extremely proud to have them on my team. They’ve gone above and beyond every time i needed them to and then some. I will actively choose theses two no matter the hoops i have to jump through in my home selling and home buying journey in the future. Any one that asks me about buying a house i will first mentioned these two, and point them in the direction of Veterans United. Thank you again!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Thomas L.

I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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