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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,618

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Marty was fantastic in sorting out our families strange situation having moved from overseas. He put us well ahead of schedule.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Being first time home buyers every part of this process was new and at time confusing. The team I worked with did outstanding and quickly answered all my questions and explained every step of the process for me. 10/10 would recommend!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
Photo submission from Rosanna P.

Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Everyone I dealt with did an outstanding job!

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Love the team I had! Mr. Bill Bales (helped me obtain my previous home) and Mr. Justin Jasenowski were awesome and I am excited to start this new chapter in my new home!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I bought my first home last month. Eric and team made the buying process run smoothly. They made sure to answer all of my questions and guide me throughout the process. Will definitely recommend them to my family and friends. I also plan to use their service again when buying houses in the future.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I will be recommending Charlie and the team even for non vets because this is a hectic process and they made it easy all the way through except when I had 30 minutes to get a money order or certified check lol... seriously if I purchased another one I wouldn't have it done any other way.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

The veterans United team was a pleasure to work with that couldn’t have done a better job. I thank my team and the company they work for.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

The entire team made the buying process so easy! I thought that it would be long and drawn-out but it wasn't. Shawn kept in contact with me on a regular basis and answered all of our questions. He made the process easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Everett M.

I can't say enough great things about my experience with Veterans United. From beginning to end, the communicate and professionalism were awesome. Thank you to my entire Veterans United team. Job well done!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I also want to thank Rain Mitchell. She was incredible to work with! She made everything easy to understand and really made the process that much easier.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

The entire process working with Veterans United was exceptional. The team that we worked with had great customer service. We do not have any complaints.
Frank/Tracy Kayser

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

My husband, the veteran and I have been married 51 years and this was our first time of experiencing the process of buying a home. It was a pain free and a quick and easy process!
Everyone was so kind and knowledgeable . In a month we were home owners!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veterans United home loans helped me every step off the way answered every question I had no matter how little or big my issues was. They will never leave I'm the dust or with confusion.

headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

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3 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Andrea L.

Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

3.5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Everyone was awesome and left no questions unanswered. I will always use this team for buying homes!!!

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

The entire team at Veteran United exemplified the true meaning of teamwork in an inspiring way. As a Veteran of the military, I deeply understand the critical importance of collaboration in achieving mission success, and Anne and her dedicated team displayed this principle with remarkable effectiveness for my family and me. Their personalized approach made us feel supported and valued throughout the entire home-buying process, alleviating any stress and ensuring that our needs were prioritized. I am confident that this will not be my last experience with Veteran United; when new opportunities arise for investment properties or a charming vacation home, I will eagerly choose this exceptional company as my top choice and enthusiastically recommend their services to friends and family.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

More Reviews

See all 425,618 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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