From the very beginning when we started our journey back in 2023, Veterans United has always been so encouraging. We had no idea where or how to start the process of buying a home and it seemed very out of reach. Even though we weren't in a great place to start our home buying journey, they walked us through step by step what we needed to do to get to our goal of buying a home. In the past, I had a very negative view on the process of buying a home because of what others had told us they had gone through. Our experience was the complete opposite and I am so grateful for our team. Never did I believe that we would be homeowners and now here we are in 2025 all thanks to Veterans United.
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
I love working with my team. I wish the information on how to pay my mortgage was available easily
We setup to downsize and use the funds we received from the sale of our house to pay for the purchase of our new home. However we ended up with a loan for our new home and ended up being loosing money. We sold our house for $514,900.00 and purchasing our new home for $480,000.00. You ended up setting us up with a loan for the new home and putting around $470,000.00 into our checking account. There is a difference of around $44,000.00. This leaves us loosing money in order to downsize to a home that we thought we would have paid off with the sale of our home.
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Response from Veterans United
Hi Eldora,
I’m sorry to hear about the confusion surrounding the proceeds from your home sale and the loan on your new home. I know how stressful it can feel when the numbers don’t seem to add up the way you expected. My goal is to help make sure you have a clear understanding of how everything came together at closing.
Because each transaction can involve several moving parts — from the timing of funds to the coordination between sale and purchase — I’d really like my team to review your file with you directly so we can walk through the details together. Please reach out to us at 1-800-212-5200 or email us at ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Scott and the team exceeded expectations. I would highly recommend.
Veterans United provided a very easy and streamlined lender experience. The app was and is amazingly easy to use. Always told me what to expect next.
Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!
Our refinance was fast and painless. Perfect👌
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Kelly, Jordan, and the whole team have been there to answer any questions and ease any worries I’ve had with buying my first home. I have tremendous appreciation for there dedication and efforts throughout the entire process. I highly recommend !
I so very grateful for Vetetans United for making out home buying process so smooth. I would definitely recommend!!!!!
A pretty smooth process throughout the refinance.Don and Eli teamed up and saw things through quickly and efficiently.
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
Ali and her team were exceptional. I had to switch lenders with only a week and a half to go before closing and they made it work!
