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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,724 reviews
650 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,724 unfiltered reviews

Starting on Page 413 of 14,991. Return to Page 1

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Amazing team, and great home buying experience.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Absolutely Awesome!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Maleaha H.

It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Amazing company and group. They made the process so much easier for me and my family. Recommend them for all my vets

headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

4.5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Everyone at Veterans United are the best!!! We were in contact with someone every step of the way. Everything from beginning to closing was quick and seamless. We would definitely recommend Veterans United to others. Thanks to everyone who was on our team! The Shelburne's

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

3.5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

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5 out of 5 Stars

He made buying a house easy

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Was very pleased with Veterans United. This was my first home I purchased I felt very comfortable with the process. I particularly enjoyed having a checklist with the email reminders and videos that explained the process. I would highly recommend Veterans United and if any of my friends are looking to buy I’ll recommend them.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

had nothing but a great experience with VU and Kelly

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Photo submission from Neil C.

John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

4.5 out of 5 Stars

The overall experience was very good. I had Kody Gilbow as my loan officer and he was phenomenal! The other person that I was dealing with a lot was not very knowledgeable when if came to water requirements and tended to take awhile to get back with me unless she happen to answer the phone when I called. We completed everything and got things done as quick as possible.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

This was the best experience I could have ever had home buying everybody was extremely helpful I literally felt like I had a team that all worked in conjunction with each other and anyone person could answer any question I had the staff was very knowledgeable and the whole process was a 10 out of 10 would recommend it a hundred times over

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

Ready to see for yourself?

Experience first-hand why 357,464 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Lance is a great human being. He was terrific and tremendously helpful. He got me such a terrific deal with my home loan. I'm a cynic but Veterans United raised my spirits high. I'm so grateful for what they did for me and helping me have a home.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Photo submission from Patrick F.

This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

3 out of 5 Stars

Austin was great - it after the handoff Brenda was horrible. She would ask a question that couldn’t be answered with one of the answers she was looking for - so instead of listening to my answer she would just ask the same question again. It was continuously happening during the loan application process. She obviously didn’t know what she was doing and could only repeat the question that she felt would satisfy the underwriters. Even after all was accepted and loan was improved she send a list of utility providers which was wrong and caused me once again to waste several hours on an Easter egg hunt!

Response from Veterans United

Hi Jack,
Thank you for sharing your feedback. I’m glad to hear Austin left such a positive impression, but I’m truly sorry the rest of your experience didn’t feel as smooth. Having to repeat yourself and then spend extra time chasing down incorrect information would be frustrating for anyone, and I regret that you were left feeling this way during the process.

We’d be glad to listen and learn more if you’d like to connect directly. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Heidi and Zach made the whole experience easy, and even pleasant! They always kept us informed. Great experience all around!

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

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