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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,104 reviews
953 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,104 unfiltered reviews

Starting on Page 413 of 15,504. Return to Page 1

5 out of 5 Stars

Jacob and I first talked about two years ago when I had hit some financial setbacks and buying a home felt out of reach. I had to step away for a bit and get things straight.Through it all, Jacob wasn’t just a loan officer — he was a friend. He stuck with us, guided us, and helped make something happen that honestly felt impossible at the time. From start to finish, he was absolutely incredible.If you’re a veteran looking to buy a home, don’t look any further than Veterans United Home Loans — and ask for Jacob. You won’t regret it.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Working with Jimmy has always been the best

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Todd H.

This is my second home purchase. And Veterans United made the process actually enjoyable. I would recommend to anybody. Thank you for all your help.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars

The team I have worked with has been amazing. This was my 4th or 5th time working with Kat and her team I believe. Everytime they have been top tier with communication and expectations.But everything has to have a low spot, and for me it was the app/website and the fact I needed to exit and retry several times to successfully log in each time.So long story short top tier team and people. Website has some hiccups that could be ironed out.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars

Veterans United? YES! Thanks thanks for everything team... but I have to give a special shout out to Tiffany Wallace. She went above and beyond.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars

We have worked with Veterans United twice so far. Both times they were phenomenal! Communication was great, everything was clear, and they made it easy. Lily and Dawn are life savers!!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Wojciech S.

We still can't believe we own a beautiful home all thanks to hard work and support from Veterans United. Veterans United is staffed by people who have a family oriented approach, and that is always a breath of fresh air. The day of the closing we even got a surprise gift from our finance officers team, we were amazed how thoughtful everyone was.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

The entire Veterans United team made the refinance process seamless and streamlined. Would recommend and will select again in the future.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

All the staff was very helpful,
Great experience

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Albert and crew have been awesome.This was third or fourth time.Now attempting to buy a new home with veteran united and Alberto as my primary officer. Everyone has been top notch and the best help this whole process, each time even though it didnt work out the first couple.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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5 out of 5 Stars

Ken was extremely helpful and knowledgeable. Great experience

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Everyone who I worked with during this process such as Tonga, and Scott were amazing. They made the process seamless. Please put them in more positions of influence! They are the absolute best!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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