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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,957 reviews
613 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,957 unfiltered reviews

Starting on Page 413 of 15,032. Return to Page 1

5 out of 5 Stars

An absolutely seamless buying experience. From start to finish, we were met with professionalism, courtesy, and impeccable communication.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Jack and Shane were great! Everyone on the Team was very helpful and explained anything we didn't understand. They take the journey with you. EXCELLENT TEAM!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Ryne T.

Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

Promote above peers

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Everyone from the credit team to Billy were prompt, professional and friendly at all times

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars

Always a pleasure and easy experience

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4 out of 5 Stars

Overall a lot of good service provided from VU as always

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Photo submission from Kasey W.

Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Ashlyn Cupp and Matt Glover were absolutely amazing. Ashlyn was relentless in advocating for me and exhausting all resources in obtaining my VA home loan. She went above and beyond time and time again. Matt was very knowledgeable and explained everything in an easy to follow format. They both were always available to be reached and readily answered all of our questions. Thank you both for helping us secure our first home.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Cynthia and I were so blessed to have Mike Smith working on our house loan Veterans United you have a keeper in Mike.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Very friendly and will walk you through every step of the way ensuring you understand everything. Always available to assist and always looking out of you. Can’t recommend them enough.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

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Experience first-hand why 358,551 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My wife and I are extremely grateful for the Kentucky local branch of Veterans United! Kala, Marty, Brian and Mrs, Bea Cobbs (our realtor) are a God send....literally. They were so patient, responsive and kind to our every email, phone call and request. We had a lot of questions, and they had a lot of answers. We were informed on every update, change, dollar figure and requirements every step of the way. We couldn't have asked for a better team during this major milestone in our lives! We are eternally grateful for them!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Photo submission from Patrick M.

My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.

headshot image of Jesse Francisco

Loan Officer: Jesse Francisco

NMLS# 1229823

4 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Brett and his team helped me sell a house and buy a house within a few weeks! Couldn’t ask for a better team to guide us through the process!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

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