Amazing team, and great home buying experience.
Absolutely Awesome!
It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!
Amazing company and group. They made the process so much easier for me and my family. Recommend them for all my vets
Everyone at Veterans United are the best!!! We were in contact with someone every step of the way. Everything from beginning to closing was quick and seamless. We would definitely recommend Veterans United to others. Thanks to everyone who was on our team! The Shelburne's
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He made buying a house easy
Was very pleased with Veterans United. This was my first home I purchased I felt very comfortable with the process. I particularly enjoyed having a checklist with the email reminders and videos that explained the process. I would highly recommend Veterans United and if any of my friends are looking to buy I’ll recommend them.
had nothing but a great experience with VU and Kelly
John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.
The overall experience was very good. I had Kody Gilbow as my loan officer and he was phenomenal! The other person that I was dealing with a lot was not very knowledgeable when if came to water requirements and tended to take awhile to get back with me unless she happen to answer the phone when I called. We completed everything and got things done as quick as possible.
This was the best experience I could have ever had home buying everybody was extremely helpful I literally felt like I had a team that all worked in conjunction with each other and anyone person could answer any question I had the staff was very knowledgeable and the whole process was a 10 out of 10 would recommend it a hundred times over
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Lance is a great human being. He was terrific and tremendously helpful. He got me such a terrific deal with my home loan. I'm a cynic but Veterans United raised my spirits high. I'm so grateful for what they did for me and helping me have a home.
This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.
Austin was great - it after the handoff Brenda was horrible. She would ask a question that couldn’t be answered with one of the answers she was looking for - so instead of listening to my answer she would just ask the same question again. It was continuously happening during the loan application process. She obviously didn’t know what she was doing and could only repeat the question that she felt would satisfy the underwriters. Even after all was accepted and loan was improved she send a list of utility providers which was wrong and caused me once again to waste several hours on an Easter egg hunt!
Response from Veterans United
Hi Jack,
Thank you for sharing your feedback. I’m glad to hear Austin left such a positive impression, but I’m truly sorry the rest of your experience didn’t feel as smooth. Having to repeat yourself and then spend extra time chasing down incorrect information would be frustrating for anyone, and I regret that you were left feeling this way during the process.
We’d be glad to listen and learn more if you’d like to connect directly. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Heidi and Zach made the whole experience easy, and even pleasant! They always kept us informed. Great experience all around!
