Helpful, knowledgeable and insightful throughout every step of the home buying process. Made the entire transaction smooth and simple. I absolutely would recommend and I will continue to use this service in the future
Fantastic experience. This is my 4th home purchase and by far the best loan approval process.
After uploading my disability papers, I was told I would get tax exemptions. Not only is that not the case, now I can’t even afford mortgage. This has ruined my life
Response from Veterans United
Hi Adam,
I’m really sorry this situation has been so overwhelming. I can understand how upsetting it is when expectations around costs and taxes don’t line up the way you anticipated.
Tax exemptions can make a meaningful difference, but they do require approval through the local taxing authority and aren’t always applied right away. We aim to clearly explain that process and timing, including the steps needed to have the exemption put in place, and I’m sorry if that wasn’t as clear as it should have been.
I’m glad to hear you’re already connected with our Client Advocate team, and I hope they’re able to provide clarity and support as you work through this.
Sincerely,
Claire S., Client Relations Manager
Great team to work with. They will work hard for the veteran if the vet does their part. Matt and Deana was great to work with. I do appreciate all the work and time they put into getting my refinance done. Great job guys, A big thank you. Gerald Saucier
Jackson and his team gave us an excellent experience buying our first home. We always felt informed and safe while they took care of everything to begin our future.
I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!
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Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!
Madison Yant is the quintessential loan officer!!!
I cannot say enough about Veterans United. My team put me in contact with a great realtor and they worked as a team to make sure everything went smoothly for me. I know that a lot was done behind the scenes that I may not understand, and I appreciate Tom and Kyle keeping everything simple, while providing me with the information necessary to make decisions. I'd highly recommend everyone I worked with to close on my home, from Tom and Kyle at Veterans United, to Phyllis, my realtor.
Jake and his team made the buying house process so easy. They helped work through from day one until we closed. I highly recommend Jake and his team for purchasing a house.
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Matt, Nikki and Rachel are the best
Communication was clear and concise. Quick responses to questions either via phone or email. Very professional and the process was smooth because of knowledge and care/attention given throughout process.
Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.
This is my second home purchase. And Veterans United made the process actually enjoyable. I would recommend to anybody. Thank you for all your help.
From start to finish Paul, Michelle, Nicky and Alison....they're the greatest team I've dealt with...I've had a team before but we never made it through the first step...this team was with me till the end. Thanks alot to these guys im now a proud home owner.
This was an easy process.
