First time homebuyer here! I was intimidated by the house hunting and loan process but with Veterans United, the entire home buying process was smooth from start to finish. I appreciated the instant updates, explanations, and responses from the team I was working with.
We had a very favorable experience with Veterans United. We had access to all of the VU team. A big Thank you to Kelly, Anna and Deaz (I am not sure of the spelling of the names) for keeping us informed through out the process. Overall it was a very informative and satisfying experience.
Veterans United was and continues to be so easy to work with and very communicative! Highly enjoy both my experiences with this company.
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
Stayed in contact and was informing me of everything going on
We had a great experience with Toby and the Veterans United crew. They all made the process so easy and Toby was very informative and answered all my questions and concerns. We closed on our new home and it was all a smooth process. I would recommend them to everyone!
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First time buying a house so I went in extremely paranoid but my VU team made the entire process a breeze and kept me informed every step of the way.
Veterans United was amazing, they helped me get an amazing rate, and were willing to make last minute changes that were able to allow me to move into my home on time
Rob Dycus and his staff were more than helpful and always ready to answer the numerous question that I had. They were so patient and helpful when needing to submit papers. I always felt like they had my best interest at heart. I cannot thank them enough. Made our home a reality.
Wendy and Rachael were extremely helpful and encouraging during the loan process. While homebuying is stressful, they did make it seem less daunting. I look forward to working together on potentially refinancing.
Tom and his team did a great job. Some voicemail messages went unreturned during some of the challenging parts of the transaction - my only criticism.
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Travis Ward made it all possible at the end ! Great advice and answered every question I had as a first time home buyer ! Would definitely recommend veterans united and the team but specially Travis !
Veterans United made buying my home enjoyable and stress free.
Luke Whaley and Anna Denietolis were outstanding as we were purchasing our home. We were reccommeded to Veterans United by a friend, and I personally recommended a young lady to Veterans United yesterday who is interested in the Lighthouse program.
Great communication, support, and I look forward to doing business with this team in the next 12 months or so.
Absolutely loved working with the Veterans United team. As a military family, our plans can change in an instant—we were originally preparing to move to Missouri, then Germany, and finally got last-minute orders to stay stateside. Through all of it, Mr. Toby stayed in touch and kept the door open for us, even during long pauses.When we finally got the green light, we reached out immediately and were back in motion that same day. We submitted offers and were accepted quickly—it was such a smooth, seamless process. I never imagined homebuying could feel this easy.Communication was fabulous. The team always kept us in the loop, even letting us know ahead of time if someone would be out of the office. Correspondence was easy and consistent, and the Veterans United app made everything—from uploading documents to tracking progress—so simple and truly stress-free.Huge thanks to Mr. Toby, Ms. Samantha, Ms. Kristy, and Mr. Mark for making it all happen. Their professionalism, warmth, paitence and dedication made this experience truly fabulous. We’re so grateful!
