Anne and her team were very professional and made this experience amazing for my wife and I.
Veterans United were extremely helpful, always courteous and kind. I would recommend them for any veteran looking to buy a home.
Overall, the team with Kallee, Justin, and Diana took care of us and we greatly appreciate the time they spent making our experience less stressful and more rewarding. Thanks for the help and the personalized gift was a great touch.
These people are definitely there to help you through the whole process, make sure to ask plenty of questions and they have no problem answering them.
Aside from Jacob Powers, I also have to acknowledge Ms. Sarah Stoll who worked tirelessly and assisted us greatly to ensure that everything was in order….
Great company to deal with! Great people also!
Veteran's United was wonderful. They helped me with each step in our process of purchasing our home. Thanks for a great experience!
I am a Retired Veteran and my wife is a Veteran. This is the second VA mortgage that we have obtained from Veterans United Mortgage, and each home purchase was handled professionally, with very personal touches thrown in. We experienced some issues with the seller that were taken in stride by our Loan Specialist, Jason Bals and his team. He helped to smooth out a rocky approval process due to the sellers issues. The Veterans United Realty team in Tucson, AZ was also amazing, with the hard work that they put into the process to ensure that we had a successful Veteran home buying experience. I recommend Veterans United to any Veteran that is looking not only for professionalism but also personalization in their home buying experience.
Was dreading this process hearing about other people’s nightmares of companies not returning calls, not being thorough or courteous. NOT the case with Veterans United. They are great to work with, responsive and fast! Highly recommend!
very disappointing
Response from Veterans United
James, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
Proactive and prompt couldn't have been better
VU is an outstanding company. Made the refinance process quick and effective - in spite of Covid - set realistic goals and expectations throughout the process and was able to get me an amazing rate when other big name national companies (throat clear Rocket Mortgage) had been unwilling to work with me.
As a first-time home buyer, Veterans United provided an extremely easy and stress-free experience and actively communicated with us during each step of the process. Through a support network of highly knowledgeable and friendly VU professionals, my wife and I were able to buy our first home in our dream location. From Pre-qualification to Pre-approval to Closing, our Veterans United team provided a very convenient process to review, e-sign and submit documents. Every encounter was clearly explained in detail through phone calls or messages, day or night, to ensure we felt comfortable with each step and understood each administrative requirement. The amazing team at VU take pride in helping their customers reach tremendous goals! Thank you Veterans United for taking care of the military community and our families!
