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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,080 reviews
667 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,080 unfiltered reviews

Starting on Page 436 of 15,003. Return to Page 1

5 out of 5 Stars

Joel and his team were great to work with--I would use them again 100%!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Trip in his team did an outstanding job. They made my home. Buying an experience an awesome experience. Thank you guys very much. You guys are awesome.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

4 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Jon and his team were so helpful to us from pre-approval through settlement. Everything went smoothly and we know it was because of the expertise of everyone at Veterans United.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

The whole home-buying process with Veteran United went incredibly smoothly, and they were always available to answer our questions and explain things clearly. We would absolutely recommend Veteran United to anyone looking for an stress-free lending experience. Thank you Veteran United.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars

Everyone always told me purchasing a home would be extremely stressful but with the team I had it was one of the easiest things I've ever done. My team was amazing and kept me up to speed on everything.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

All of my assigned specialists were very easy to work with and helpful during this difficult process. Veteran's United made my first homebuying experience great, I would recommend them to family and friends.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

2 out of 5 Stars

Telling me late in the game for documents I needed that were going to take a long time to get. Not offering me a tax exemption form when I don’t have to pay taxes since I’m a 100% disabled veteran. Origination fee was high.

Response from Veterans United

Hi Jonathan,
Thank you for sharing your feedback and for your service. I’m really sorry to hear how frustrating this process felt for you, especially being asked for important documents later than expected. I also regret that you didn’t feel fully supported when it came to your exemption and fees. That’s not the kind of experience I want any veteran to walk away with.

If you’d like to talk through your concerns in more detail, my folks would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

Dan and his team really sowed up and showed out. Home buying process can be very intimidating and stressful but Dan and his team were excellent and would recommend Veterans United to any Veteran who wants to buy a home.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Using veterans United for my loan made my experience easy. The loan officers always got back to me with any and all questions I had. I am a first time buyer over 75 years old and with the assistance and compassion I got from everyone it made my buying a happy experience. I recommend to any one who can get a va loan to use this company.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

3.5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

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5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Easy home buying process. Walk you through everything and help you understand what’s being done during each process.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Got into a nice home very fast and effective

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

My real estate agent shared with me she had two sales with Veterans United as the financing source. She said Gabe Marley is so much more helpful, more ready to assist
just much better all around then the other loan officer is. She said it is hard to think they are both with Veterans United. I certainly am very well satisfied with Gabe Marley as my loan officer.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

Everything was great and they kept in touch to see if I needed anything thank you

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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