Very responsive and considerate!
Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!
Clint was supper helpful during the whole process.
The whole team did a great job !! Tiffany , Adam and Abbie ..
the kept me update with the whole process . The Over delivered and I cant be happier !!!
Make life easy and go with Veterans United very attentive very informative 10 out of 10 would recommend!
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I would highly recommend veteran united to any veteran. My wife and I could not be happier with the team of people that made our dream come true. From beginning to end we felt extremely grateful for all the hard work and support from the team. Thank you guys so very much. This old Marine will enjoy every minute of our new home
Very convenient, fast paced but completely comfortable, and very helpful with funding the fees through closing in a situation like mine. There was no way I could come up with the money for the appraisals or inspections, it helped tremendously.
I would say that Clinton Dunlap was quick to return my calls, and very patient with me in understanding things that I did not understand.
My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!
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Amy was great, walked me thru the entire process, and continuously kept me updated
Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.
Katie, Greg, and Stephanie went ABOVE AND BEYOND to turn our dream into a reality. I don't have words to express our sincere gratitude to them and the rest of the VU Team. Thank you does not say enough. I had one goal, one goal only, and that was to not be the reason this deal does not close. With their guidance, communication, devotion to their client, we got the clear to close and are now preparing to move into our new home. Again, thank you is not enough but I hope this thank you is enough for now. THANK YOU! THANK YOU!! THANK YOU!!! Jeff and Keri P
It was a nightmare, it seem like veterans united does not have enough people to work..there was no communication or even lack of communication this is my second time and last time ..
Response from Veterans United
Hi Crescencio,
I’m truly sorry to hear how stressful this experience felt for you. When you describe it as a nightmare, that tells me we missed the mark in a big way, especially when it came to communication. I also regret that after giving us a second chance, you felt let down again — that’s not the impression I ever want a veteran to walk away with.
Thank you for sharing this feedback so openly. If you’d like to talk more about what happened, my advocate are here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
