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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,305 reviews
771 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,305 unfiltered reviews

Starting on Page 436 of 15,411. Return to Page 1

5 out of 5 Stars
Photo submission from Evett H.

The process was fast and convenient. The staff was very helpful, friendly and knowledgeable.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

1 out of 5 Stars

My overall experience left a lot to be desired!

Response from Veterans United

Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.

If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S.
Client Relations Manager

5 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

4.5 out of 5 Stars

I would definitely recommend the VA for a home mortgage, but ask for Ross Mc Clanahan, he will guide you in the right direction.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
Photo submission from Richard S.

Nick and his whole team were amazing! I couldn't have asked for a better home buying experience, and I would recommend them any day! Thank you and your team for making this such a happy time for my family!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

For a first time homeowner, Kevin Reichert along with other members of the team made my transition from a renter to a homeowner truly amazing. Anytime I had a question, it was answered in a timely manner. With God, United Veterans made my dream come to a reality. Now I'm sitting back and enjoying the beautiful view. THANKS AGAIN KEVIN REICHERT

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars

It was not clear that the payment would remain the same even if I prepaid and that I would just be shortening the life of the loan.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The entire team from Brandon, Charlie, Missy,Lauren, and Michelle were allll Fantastic. Helped me get my credit scores to point needed to then move along to the amazing loan team.Michael was also a very amazing realtor recommended by veterans united. Overall loved the entire experience. Thank you!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Kapil Vanamala has been my Veterans United Loan Officer from the very beginning. Kapil is an upstanding professional that keeps my needs FIRST AND FOREMOST in the home purchase process. He alerted me to a significant rate reduction and took care of everything for me to obtain that reduction which will save me thousands over the duration of the loan. I could not be more please with Kapil and his team! I am so happy that I selected Veterans United!!!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

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5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

I always have had a excellent experience with veterans united.l
I mean excellent 👍🏾👌🏾

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

With my limited finances I was doubtful at times. But Jason and the team made it work for me. My realtor, Mason Harward was akin to an old friend, honest and looking out for me.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

Taylor and Jennifer were wonderful. Very satisfied with my home refinancing. There was a few delays from others that we had no control of.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

I can not say enough good things about Phil and Taylor!!!!!! They made the process of buying our new home such an amazing experience. I would give them 100 out of 100 if possible.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4.5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

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Experience first-hand why 368,351 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

Working with Veterans United made a life goal of mine so much easier to achieve.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Our mortgage team was amazing! So glad I went with VU! I will be recommending VU to all my military friends and family. Thank you!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

My whole team was great. Even though we had no realtor, the Veteran's United team made our home buying experience easy and quick.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Corey B. went above and beyond to help us purchase our forever home. He kept us well informed on every step of the way. I HIGHLY recommend him. He's a true professional and has your back.

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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