I recommend any veteran to get a hold of this company. They made the process painless and easy to understand.
If you're looking to have a difficult and stressful home buying experience, then the team at Veterans United is NOT for you. If you want the experience that you deserve then Veterans United will bring their best and have you wondering if you actually deserve such first rate service. Don't worry, you do. They're the absolute best, I have no doubt in my mind.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Super easy process.
Veterans United provided a great home buying experience. I’m so happy that I submitted the initial loan application. That led me to a very professional and capable team that took care of me every step of the way.From the loan officer to the working team, with the insurance agent, the underwriters and the concierge, they were all very responsive, transparent and understanding. I would highly recommend this company. It was clear to me the leadership of this organization fostered a customer focus culture. The employees were happy to work there, that came through at every interaction.
Overall, Veterans United was very helpful in allowing me to secure the loan I needed. they offered a better rate than other lenders.
I'd happily work with them again next time.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Colin Vaughan
His team will get you into house they stay on top of everything and well keep you inform on all activity
I give them A+
I didn't have a single problem with VA United Home Loan, the team i had was/is GREAT! My realtor Cassandra Reynolds, A1, no bullshit, she did everything for me, let me know how things would go, what to do in certain situations and all. These guys helped me through the whole process and made it SUPER easy on me.
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The whole team was exceptional and always was able to help me navigate my first home purchase and without a realtor.
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
I can’t imagine dealing with any other loan officer. Chase was always ready to answer any questions that we had. He made sure that we knew exactly where we were at in the loan process and what the next steps would be. We had the support of him and his entire team. We are so thankful luck for them all.
Our VU team made it so easy to purchase our first home. Very understandable process and easily accessible team. Almost seemed too easy! Very thankful for their help and guidance.
