This was our third time buying a home, and it was by far the best experience we've had. Andy and his team knocked it out of the park by quickly answering every question and easing our minds with every concern. They were relatable, always available, and very proactive. I wouldn't want to buy another home without them.
Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!
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My 1st home buying experience was better than i expected it to be. I thought the process was going to be a headache but it wasn't. Brice & team (Alix & Robin) made this a seamless process. Thank you all for making this a great experience.
My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!
They were fast and completely reliable
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Experience first-hand why 355,532 homeowners give us a perfect score!
I could not believe there is a whole team working to help us through the process!
Don and Sarah provided information and support throughout the entire loan process. They responded promptly, explained each step clearly, and addressed questions as needed.
Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.
Devon and his team were the only lenders who understood rules about seller's assistance for VA home loans. Every other lender I spoke with said they interpreted rules a certain way; Devon gave me the correct information unequivocally. It's for this reason that I decided to commit to VU. Customer service was also top notch.
Until the VA, the Appraiser and Veterans United can get on the same page there will always be too many set backs.
Response from Veterans United
Hi Danny,
I’m sorry the process felt weighed down by setbacks. I know how frustrating it can be when different parts of the process don’t feel in sync. The VA appraisal’s role is to look at the property’s value at face value, but it isn’t the same as a full home inspection, which can help buyers catch more details earlier on. I understand that doesn’t make the experience easier, and I’d like to hear more about what happened. Our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
I have already recommended veterans united to 4 other service members who are set to close next month 👍 Spreading the love
