The app needs ro be optimized for iPad. I have a hard time reading somethings and I use iPad for those things. But even with the iPad the app is still formatted for iPhone.When I ask what else is needed when wanting a complete comprehensive list. I want to know what exactly it is that needs to be completed. Not have some things completed, then asking the loan coordinator, they tell me thats it. Then something comes up. Be more transparent. it's what has made part of the process aggravating. The lack of transparency when completing things things that I thought were it.Some of the requirements that were asked were a bit much expecialky since I couldn't move forward in some cases. Like abour me being a remote worker. That holding things up had me looking at competitor lenders like USAA and Navy Federal. I was about to do juts that if it wasn't for Karlie taking up on that.
Outstanding crew from start to finish. Much appreciated guys.
Easiest house yet I have bought!
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
They work as quick as you move and they are very helpful on any questions you have it was smooth. From saying yes to close on my first home we completed the process in 30 days.
Ashley and her team have been excellent for buying and refinancing. They answer questions very quickly and make sure everything is 100% before moving on. Definitely will be using them for any future purchases. I would highly recommend them to anyone.
Great service. Prompt action on any issues or questions.
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The entire team was super professional and thorough. I felt I essentially had to do zero legwork. This team was extremely trustworthy as well! Which is a big deal when applying for a big loan!
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
This was an amazing experience as a first time home buyer!
the process was fast and painless. my loan officer was the best
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Experience first-hand why 360,812 homeowners give us a perfect score!
This program made my life so much easier and much more stress free. Definitely would recommend to anyone to go through them.
The entire team (Shane, William Sam ad Michael) was great in helping us navigate the loan process with ease!
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
This is our second purchase through Veterans United and we couldn't be more satisfied. They make the process seamless and continue to work with you throughout the entire purchase. Thank you once again for such ease in buying a new home.
Excellent experience! The team we worked with was amazing. I'm so glad we went through VU as first time home buyers!
The team jumped out in front and got everything ready for me! Made the process as simple as possible and vibed with the beat personalities!
