Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.
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Everybody was awesome from start to finish. Thanks again.
Everyone was amazing until the last few days. Closing costs were not finalized until 1220 with closing at 3. Closing costs were quoted wrong requiring 2 trips for cashiers checks cutting the time very close. We came very close to not closing as scheduled. The seller was supposed to sign at 10 in the morning and was postponed by at least two hours. Additional paperwork was requested from us on Friday before closing. Additional forms had to be signed for veterans on the day of closing at 1 o’clock. It made the last couple days very stressful when I feel like it should have been more organized. An apologies was given.
Adam and his team were absolutely a pleasure to work with during our home buying process. They made the loan process very simple and stress free. The team we great at explaining all the steps and answering any questions we had along the way. We are extremely happy we went with Veterans United!
We had an absolute wonderful experience with the whole from beginning to end.
Terry Roberts and Bridget McGuire were a pleasure to work with. They made me feel like I was the most important client they have ever worked with. They're outstanding, and I will recommend them to anyone in the market!
Corey and his entire team provided exceptional service throughout my home buying process. They made the process extremely easy and understandable. Veterans United should feel honored to have Corey as a part of your team.
Everyone from Sarah to Brent to Kaitlyn to Anne was great never had any issues I called if they didn’t have the answer, they found the answer and got right back to me.
I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
They kepted me informed and updated.. answered all my questions as soon as possible
Mrs. Tonya and Mrs. Nikki we're amazing during what could have been a very stressful process. They communicated effectively and courteously while performing the duties of their jobs. I felt like they cared, and they helped my families home ownership dreams come true. Thank you for hiring quality people.
