Even though we did have struggles with the underwriter Jordan was outstanding!Best service we've ever had purchasing g a home from a lending officer. He went above an beyond
This is my 44th move in my life and the last. This is also my last home purchase. I will now be closer to the water, which I need very much. Also this is my third home purchase or refill with VU. I appreciate them and their anticipation of all issues proping up to exacerbate the buying experience! I will always recommend them and can do so with a well founded breadth of knowledge!
Forever thankful!
Had a great experience overall with Jeffrey and Shan. They were very attentive to my concerns. Jeffrey bent over backwards to make sure I could get the home I wanted.
Kevin has always been honest and gone beyond measure to ensure I always what made sense for myself and my family. I’ll always want to with Veterans Home United as long as Kevin is there. He’s a true Shepherd at VU and an exemplary loan officer that more should take note of.- Ray
I am very pleased with my Loan team and how easy they made the process for a new homebuyer like myself And they were very patient and knowledgeable. I really appreciate Hannah, Sarah and Lauren thank y’all so much.
Ryan and his team provided me the best quality service. They made this whole process feel smooth as long as I did my part. I would gladly refer Ryan and his team to any of my veteran friends who are in search of a house.
The whole process went pretty fast and easy. Thank you 10000x!
The home buying process can be complex and confusing for a first time home buyer. My home buying team was ready with answers and information every step of the way and was always quick to follow up on issues. 10/10 would recommend!
Kris and Brandi were there through the whole process always ready to answer questions and assist when needed.
I don’t know where it happened or by whom, but our appraisal took about 2 weeks longer to get than it should. This caused our closing to be delayed by 1 week. This is quite inconvenient to say the least. I was sent the appraisal review preference document, where you determine the length of time you would like to review the appraisal, two times. The first time I elected the 3 day period. When I received the document the second time I had not choice but to elect the 1 day period because it was about 3 days before closing. Still, the appraisal was not received before the initial closing date. It was not received until the day after. Then another day delay waiting for something else to go through. Blah blah blah. We lived out of packed bags for a week because of this delay. As far as the realtor, she was a very sweet lady. However, I am not really sure what a realtors job is supposed to be, but it appears that they schedule the initial showing of the house so you can look at it. Then they show up for the walk throughs and the closing. Pretty sure I could have done this on my own unless I am missing a tremendous amount of behind-the-scenes work that went on.All in all I would recommend VU to someone else with one caveat, they need to stay on their representative team to ensure that everything is on schedule for closing. VU needs to have a calendar sort of day by day breakdown of what is being done and when. That way the buyer can ensure that documents and services are being rendered in a timely fashion in case someone else has dropped the ball and needs to be reminded.
Being a first time home buyer is nerve-racking but we hade a great team that walk us through the process step by step and made sure we completely understood everything. We would highly recommend them to anyone whether it’s the first house or not.
Charles and his entire team are exceptional at what they do! Highly professional and knowledgeable about each stage and aspect of the process. And even more importantly they CARE enough to make it a wonderful experience. Thanks for all your hard work, you've made my dream-home come true!!!
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My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
