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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,703 reviews
797 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,703 unfiltered reviews

Starting on Page 436 of 14,924. Return to Page 1

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars

Everyone as always was amazing. I did not need much help with the home concierge, however was unable to find information on utilities she was supposed to send my way.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

From the first phone call that I had with Chris I knew that I had made the right decision to use Veterans United. Friendly, positive, and professional from the beginning and the service and commitment only got better.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

Smooth Transaction.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Everyone bragged on Chase and how punctual he was and that he was great at communicating with everyone involved.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

This was our second go-around using you folks and twice in a row you and your team did NOT disappoint!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Fantastic service from start to finish. As a first time home buyer the only hiccup I had was not initially aware of the closing cost/cash to close part of the process, but we were able to take a step back and proceed again. Being able to sign and upload documents beforehand made actual closing day appointment take 10 minutes! I'd recommend any first time homebuyers use Veterans United.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

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5 out of 5 Stars

I kept telling everyone from friends to family, that I wish that everyone could use Veterans United. Having such a dedicated team of people accessible to you, is invaluable. And everyone along the process was amazing to work with, understanding and knowledgeable! Thank you so much everyone!!!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Sam Brown was always there for us, even when one house purchase after another failed. He reassured and encouraged us, took care of all the details promptly, and was truly invaluable. Nancy also was great. It is largely due to the two of them that we finally have a house.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

The Veterans United team provided exceptional service from day one! The entire process from initial application to closing was seamless and the Veterans United team was very responsive and helpful throughout.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars

some communications could have been more precise and clear. Need to understand and consider what is going on with agent, time lines, and so forth.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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Experience first-hand why 355,738 homeowners give us a perfect score!

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5 out of 5 Stars

David and Nate were extremely professional, incredibly personable and made my home buying experience easy and comfortable. I would highly recommend them to all my veteran friends!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Made the process very easy and clear to understand especially when using the VU app.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Thank you.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

Scott helped us through every step would recommend him to anyone looking at

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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