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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,199

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
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5 out of 5 Stars
Would Recommend

I actually called Veterans United about a cash out refinance and after talking to Steve about all the rules in the state we live in we discussed all of the options and we decided that selling our home and buying a new a new home was our best option for our situation. Steve and Veterans United is a one stop shop. We were directed to our concierge Dalton who hooked us up with our real estate agent Lisa and is was on from there. We had a pre-approval letter the same day and we actually had to ask for more and it was taken care of in a matter of minutes. From the initial phone call to closing on our dream home was 45 days this included selling our existing home and finding our new home. Steve, Dalton, Markita, and Lisa all did an awesome job. Thank you for everything.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

The VU team was amazing! They made you feel more like family than a client. I can't brag enough about them. Love my VU team!

headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

5 out of 5 Stars
Would Recommend

The team was great. They were responsive to every request and answered every question. They were also very patient when the “big purchase” stress set in. Definitely a great team.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

4.5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Absolutely flawless process! Any veteran should use Veterans United for all their VA Home needs.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Stressful experience. But everyone at Veterans United was professional and a pleasure to work with.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

From start to finish everything went very easy. The whole team was excellent, we truly appreciate everything!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Of my 13 years of service as a military member. Afghanistan veteran and Ukraine/European support. I am proud to say of all the medals and ribbons. Having this home from the VA LOAN was the greatest honor. Thank you veterans united for your assistance in making my time worth something.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

I found Veterans United while I was looking for a house in the Punta Gorda area and glad I did. From my first contact with the company being Randee Bar I knew this company was the one that would help me with my mortgage needs. Being a former Marine my expectations are very high and Randee with the whole team were great and more than filled those .
Semper Fi! toVeterans United

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend

Overall very helpful and professional staff. I will be recommending Veterans United.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

I had a fantastic experience working with Veterans United during my home buying journey. Shane, Jake, and Jacque were rockstars. From start to finish, they were incredibly attentive, supportive, and easy to communicate with. Every step of the process was clearly explained, and they were always quick to answer my questions and provide updates. They made what could have been a stressful experience feel smooth and straightforward. I’m so grateful for their help and highly recommend them to any fellow veterans looking to buy a home!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

My team Kimberly, Will and Sherri were the A team ! They basically held my hand through the process which I NEEDED! No matter how annoying I got with questions they had no issues answering me

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

VETERANS UNITED IS THE BOMB.COM!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

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5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend

The way the whole team made me feel at ease throughout the home buying and loan process is nothing but amazing!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Kevin H.

Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Our agent and the lady we worked with at the title company couldn't sing your companies praises enough. Your company has the most streamlined operation all the way through, you were easy to work with and made an incredibly stressful process easy for us.If you throw this in a commercial, let me know, I'll read it on air for you.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Veterans United was amazingly supportive during my first home buying process. I will always recommend them to any veteran I know considering buying a home.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veterans United was exceptional to work with. As a first time home buyer, they were very helpful and insightful. They were there through every step and answered all our questions along the way.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

More Reviews

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