It a good process for the most part. I asked for something I thought simple to do ei put
my wife’s name on the deed with no explanation of why it wasn’t done is the main negative I am feeling negative about.
Communication is not good.
Response from Veterans United
Hi Jeff,
I’m sorry to hear communication didn’t meet your expectations. Staying connected and keeping things clear throughout the loan process is something we take seriously, and I regret that we fell short here.
When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
We absolutely love from top to bottom every step of this Mortgage loan process. Shout out o one of my favorite people Amanda
I was delighted with VU when I bought my first home. And I'm even more delighted with them for their help buying my second home, Nate was always there for me.
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
From the moment we were connected with Veterans United through Zillow, we had a fantastic experience. Everything was handled promptly, even exceeding our expectations for completing tasks on a holiday weekend.
Wonderful service throughout
He was efficient and helpful
Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.
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It has been a very long home search. Tim, Kurt, and Chris were OUTSTANDING, they put me first and we're always encouraging. The gifts Chris had sent to us are awesome. This isn't the end either looking forward to my next home buying adventure and only Tim, Kurt and Chris will do. Bravo Zulu gents.
Highly recommend as this is my second time using Veterans United
My dream cam true lot of work but had a great Reality Angle Jake a you Stacy Lou you all an my Gog bless you all .
Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.
Very nice doing business with you guys
