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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,474 reviews
702 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,474 unfiltered reviews

Starting on Page 437 of 15,583. Return to Page 1

5 out of 5 Stars

I can't say enough good things about Heidi, Bailey and all the staff I have worked with over the past 3 years at Veterans United. They are pleasant, organized, professional and saw my refinance through to the end. I would work with them again in a heartbeat!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Best experience purchasing a home, great team will consider using this company if I purchase a home. Will be telling family and friends about this company.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

3.5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

The team was great on how they handled my loan and account.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

My experience with Veterans United was truly exceptional. From the very beginning, the team demonstrated professionalism, transparency, and a genuine commitment to helping me succeed in purchasing my home. Communication was consistent and clear, and I was never left wondering what the next step would be.What stood out most was how supported and valued I felt throughout the entire process. Buying a home can be overwhelming, but Veterans United made it feel structured, manageable, and even exciting. Every detail was handled with care, and any concerns I had were addressed promptly and thoroughly.I am extremely grateful for the dedication and hard work of everyone involved. I would highly recommend Veterans United to any Veteran looking for a smooth, trustworthy, and outstanding home-buying experience.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Very Helpful, informative patient

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Angelica B.

Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Process was smooth and not stressful. Easy to follow on what documentation was needed how to provide it.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Professional and always communicates through closing.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

They were all so wonderful and helpful on our home buying journey. Would definitely recommend them to everyone looking to buy a home.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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Experience first-hand why 372,760 homeowners give us a perfect score!

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5 out of 5 Stars

My encounter with Eric and Caitlin in processing my loan application to buy a property has nothing but exceptional and stress free. They responded with no delays with all my emails and phone calls from thousands of miles away .., I cannot ask for more efficiency throughout the entire process of applying for a loan to buy a house. Thank you..

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

Rick, Bridget, and everyone else on the team were outstanding! They made the whole process as simple as you could imagine for a move and we're there every step of the way for us! Thank you again for everything.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

Just bought my first home with VU. From the first day they were over the top helpful and super clear with what I needed to get done to move forward with each step. Would absolutely recommended.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

I NEVER thought it was THAT EASY!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars

Refinancing is a nightmare. Ours was a little complicated. Mickey and Justin soldiered thru it for us. Even tolerating our constant questions. Great communication and lots of patience from both of them.

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

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