I would not recommend using Veterans United because throughout the home buying process it was hard to get ahold of my team. On most occassions i would call and leave a message and wouldnt hear back for days, if at all.
Besides the communication difficulty i thought Wes Dyer and Dylan were great. They are polite and very helpful. I wasnt a fan of Brandon, He was kinda rude, made a number of mistakes, and from my persepective, just didnt seem to care about me.
Brian was great ! Definitely looked out for my best interests! His support staff also very pleasant to work with ✅
Great outcome and results, I appreciate the support and gift.🎁
Helped us whenever we needed it.
It was extremely easy to apply and hardly any work on my end had to be done. I was very stress-free and pleased at how fast emails were responded to and at how easy it was as a first-time home buyer. You hear horror stories from friends and family, and this was way beyond great!
Maggie was very efficient and kept me informed about everything that was going on.
All of the staff associated with my loan process were excellent. The concierge services was a plus the loan agent and staff were prompt and quick to answer any concerns that I had. The easy to use app worked great for me to load documents or receive documents that I needed to sign. The to-do list within the app let me know exactly where I was in the process so I had a little questions. Overall, a very good experience with everyone I came in contact with including personal that might have been filling in for someone out that day. If I choose to buy another home. I will most definitely use veterans unit again.
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Yall made it easy to navigate and use the system nd it helped us alot as most the paperwork was already done
Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you
Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!
I was very nervous about the whole process but was put as ease by my amazing team.
Takes care of everything. Very responsive.
If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.
Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.
Everyone has been kind helpful and supportive of the process.
Amazing. 10 out of 10 for sure. Strongly recommend.
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Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again
I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.
Nick was great and the rest of the team was fantastic about answering all my questions and getting back to me incredibly quickly. They made the whole first time home buying process a breeze.
The whole team was incredible. The app was easy to use.
This was the easiest house buying experience I could have imagined. This team was awesome.
