Shelby and the team took care of us from day one through closing and beyond
The ONLY critique I have is not necessarily with Veterans United or Andy but the communication process from the title company.Andy, the day before my closing sent clear instructions that stated the amount I needed to bring to closing. The instructions stated I could bring a cashiers check or wire the money. I opted, since it was faster for me to do so, for a cashiers check. When I got to the title company to do the closing, they informed me that they did NOT accept cashiers checks. I had to do a bit of scrambling to get to my bank, stop the cashiers check and send money as a wire transfer.Up to that point, I could not have been happier with Andy, his team, and Veterans United.Thank you for a smooth process and making my home buying experience easy!
Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.
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My loan team were very helpful and made what could have been a very hectic process, simple and painless.
Stephanie was awesome, this was a rocky year plus long road and we got it done. She was quick with the paperwork admin stuff and polite and professional even when I was frustrated. Her team was great too. Kayla and Victoria both checked in frequently and were responsive. Kudos to this team. Yall, got a solid work ethic. Thanks.
very impressed 👏
Aaron's team help with strategy to close as soon as possible. I would work with this team again!
Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.
This team at Veterans Home United are totally awesome. They were thorough, professional, very friendly, and very quick in the home loan process. So glad we went with them. They treat you like family, not a number. I highly recommend this company and all the staff. Thank you for making this process easy. Scott n Michelle
I want to say thank you so much to my team! They’ve went above and beyond for me and my family and helped us tremendously! Evan, I am so appreciative that he was working in my corner. He went into depths of explaining everything to me and was very patient. I Highly recommend Evan M. Thank you veterans united. You have made my first time home buying experience quick, accurate, and easy. Saved me hundreds of dollars.
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I already have recommended VU as well as my personal team.
Derek worked very hard for us getting refinanced!
I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!
Jaimie Geiger has now helped us through two mortgages with VU. She is amazing and always so helpful.
