Nothing Negative, just want to tell everyone thank you and appreciate all the work you do.
Thank you all for helping us in our life changing purchase. I hope you realize your huge positive impact on people's lives. Please keep up the great work. God bless you all.
Thanks for all of your help. You all gave me a place to stay and real happiness.
Another great experience with Veterans United thanks to Alex and his team! I will reach out to them again for business in the future.
Don’t make excuses for yourself or team.
READ the file!! Know who your are representing!
24/7 Notary— plz. Have your notary know their responsibilities!
Paperwork/closing was delayed due to incompetence! And when you show up— don’t smell like a bar.
When you have a co-signer- with same first name -(parent). PLZ designate which person you need particular documents on. Time lost in this process is precious.
Response from Veterans United
John, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and will be available to speak with you should you wish get in touch with us.
Nick & Eric were great to work with they made everything go very smoothly! They were always available for me and able to answer all my questions and take care of all my needs in an outstanding fashion.
Thank you to my Veterans United dream team for getting me into my first home! They made the whole process smooth and worry free!
Very friendly, always attentive. Thanks.
The whole process was great! I would recommend your services to any veteran because you have displayed that you truly care about us.r/
Jerome Morris
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As a first time homebuyer, Veterans United made it very easy for me to understand the complexities of buying and each member of the team did their job flawlessly
Chris and the team take times to help me understand the process and when things did not go our way they team stay motivated. I would definitely recommend this team to our veterans and service members get the place take want and deserve.Thanks again team.
Enerson Dufresne
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
Erin West deserves to be mentioned in this review also. She coordinated my loan and put up with many questions and concerns from me via emails, texts and calls. She remained patient, helpful and professional throughout the process. I highly recommend her involvement in any person's future endeavors. Erin deserves a 10 out of 10 without a doubt, and honestly the entire team performed far better than a simple ten-point rating system can convey.
If VU sends documents needed to sign via email, please send a text or call as i infrequently check email and when it came for final documents ended up delaying my closing due to a 3 day wait period
Also, whe you talk todufferent folks on the team and they say they will let you know about something, ask how theybwould like to be contacted. If i take time to call, i hate texts and email, then asknif i would like a call back instead of just an email which i have no idea it is waiting for me
Kris Ball, Katie Willis & Jake Walker made my home buying experience a complete pleasure right from day one until my closing documents were signed. They all deserve a BIG thank you from this Disabled Army Veteran's heart for making my dream property a reality!!!
