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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,223 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,223 unfiltered reviews

Starting on Page 441 of 14,841. Return to Page 1

5 out of 5 Stars

Veterans United should ALWAYS be the people’s choice for Veterans. Their overall customer service support and expertise have been exceptionally top notch from day one! My wife and I are happy campers and are really enjoying our beautiful home. A big thank you to the whole VU Team!! #Kudos

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Very on top of everything! It was a fast and smooth process!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Very happy with the entire team. They did an outstanding job with selling our home and with purchasing our new home.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Everyone was awesome and made my first time buying a home easy! Thank you so very much!!!!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

This was my third home buying experience with Veterans United, and they have made each process smooth and effortless on my part! If I decide to purchase another home, I will use them again!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

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Experience first-hand why 353,591 homeowners give us a perfect score!

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5 out of 5 Stars

I recently worked with Nichole during the process of securing a home loan, and I couldn’t be more satisfied with the experience. From the very beginning, she was attentive, knowledgeable, and incredibly supportive throughout what can often be a stressful process.
Nichole took the time to understand my financial situation, explained every step of the mortgage process in clear terms, and helped me explore all available options to find the best possible solution. What stood out most was her responsiveness—every question I had was answered promptly and thoroughly, making me feel confident and informed at every stage.Nichole professionalism, dedication, and attention to detail made a huge difference, and she went above and beyond to ensure everything stayed on track for a smooth closing. I highly recommend Veteran United to veterans and anyone looking for expert guidance and personal support when navigating the mortgage process.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

I experienced a smooth and seamless home financing experience with Veterans United! I couldn't be happier with the way the entire process was handled from pre qualifying to pre-approval and getting my loan through underwriting to final approval. The entire team at Veterans United was amazing!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

This is my first time buying a home. Although the proess was riggeous. But the Veterans United team took great care of me. I would definetly recommend a friend or family member to use Veterans United for home buying. Thank you Jamie, Bailee, Thomas, and the Spacino Law office and Realtor Amanda. No one is perfect. But you guys got to work and helped me. And now, I am a Home owner!
Thank you all:-)
10/10

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

I enjoyed the experience everyone was helpful and answered all my questions

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

They made it easy

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars

Very professional and helpful. I most certainly would recommend them to any Veteran looking to buy a home!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

Ready to see for yourself?

Experience first-hand why 353,591 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United has been great. I got my original loan through them and have refinanced twice with them. I have checked other places, but they have always matched or excedded the other companies. Todd and his team have always been there to help and answer any questions I have had.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Team was knowledgeable, responsive, and helpful throughout process. Greatly appreciate Randy, Ashley, Kurt, and Chris!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from John B.

The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Flawless teamwork from the beginning to the end. The communication, directives, and encouragement never ended. I would not have my home without the Veterans United staff.
I'm recommend them 100%.
Thank you,
The Conrad Family

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

This process was daunting, we had a team of people working for us that helped us along the way, our realtor was A-1 Marika Bell (Keller Williams) Columbus, GA. Jeremy Henry our loan officer finished strong for us, the sellers wanted to use their lawyers and Jeremy found discrepancies with overages that they were charging us, after the calculation were complete we brought $1200 less to the closing table. That’s what I call an A-1 loan officer (Jeremy Henry)!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

3.5 out of 5 Stars

During the last week before closing there were several issues and. Ommu cation was lacking.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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