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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,470 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,470 unfiltered reviews

Starting on Page 441 of 14,849. Return to Page 1

5 out of 5 Stars

First time homebuyer here! I was intimidated by the house hunting and loan process but with Veterans United, the entire home buying process was smooth from start to finish. I appreciated the instant updates, explanations, and responses from the team I was working with.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars

We had a very favorable experience with Veterans United. We had access to all of the VU team. A big Thank you to Kelly, Anna and Deaz (I am not sure of the spelling of the names) for keeping us informed through out the process. Overall it was a very informative and satisfying experience.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

Veterans United was and continues to be so easy to work with and very communicative! Highly enjoy both my experiences with this company.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Stayed in contact and was informing me of everything going on

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

We had a great experience with Toby and the Veterans United crew. They all made the process so easy and Toby was very informative and answered all my questions and concerns. We closed on our new home and it was all a smooth process. I would recommend them to everyone!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

First time buying a house so I went in extremely paranoid but my VU team made the entire process a breeze and kept me informed every step of the way.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Veterans United was amazing, they helped me get an amazing rate, and were willing to make last minute changes that were able to allow me to move into my home on time

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Wendy and Rachael were extremely helpful and encouraging during the loan process. While homebuying is stressful, they did make it seem less daunting. I look forward to working together on potentially refinancing.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars

Tom and his team did a great job. Some voicemail messages went unreturned during some of the challenging parts of the transaction - my only criticism.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

Ready to see for yourself?

Experience first-hand why 353,812 homeowners give us a perfect score!

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5 out of 5 Stars

Travis Ward made it all possible at the end ! Great advice and answered every question I had as a first time home buyer ! Would definitely recommend veterans united and the team but specially Travis !

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Veterans United made buying my home enjoyable and stress free.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Great communication, support, and I look forward to doing business with this team in the next 12 months or so.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Photo submission from John B.

The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

Absolutely loved working with the Veterans United team. As a military family, our plans can change in an instant—we were originally preparing to move to Missouri, then Germany, and finally got last-minute orders to stay stateside. Through all of it, Mr. Toby stayed in touch and kept the door open for us, even during long pauses.When we finally got the green light, we reached out immediately and were back in motion that same day. We submitted offers and were accepted quickly—it was such a smooth, seamless process. I never imagined homebuying could feel this easy.Communication was fabulous. The team always kept us in the loop, even letting us know ahead of time if someone would be out of the office. Correspondence was easy and consistent, and the Veterans United app made everything—from uploading documents to tracking progress—so simple and truly stress-free.Huge thanks to Mr. Toby, Ms. Samantha, Ms. Kristy, and Mr. Mark for making it all happen. Their professionalism, warmth, paitence and dedication made this experience truly fabulous. We’re so grateful!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

Working with William and his team at veterans United was an amazing experience. From start to finish the communication was timely, thorough and professional.
Any obstacle that arose I knew about it immediately and was able to work toward a resolution and closed in 45 days of the time of purchase.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

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