100% professional n honest.
Went smoothly, only small complaint was Veterans United phone tree. When we did get ahold of our loan team they were prompt and helpful.
I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
Excellent Job... Totally appreciated everyone that assisted us.
We had an outstanding experience working with Randal at Veterans United Home Loans throughout our home buying process. From start to finish, he was professional, responsive, knowledgeable, and genuinely invested in helping our family secure the best possible loan for our move to North Carolina.As an active duty military family navigating a PCS and future retirement plans, there were a lot of moving parts involved. Randal consistently went above and beyond to explain every step clearly, answer all of our questions quickly, and advocate for us throughout the process. He worked hard to secure us an excellent interest rate and made sure we fully understood all of our options without ever feeling pressured.What stood out most was his communication and transparency. We always felt informed and confident in the decisions we were making, which made a stressful process significantly easier. It truly felt like he cared about helping our family, not just closing a loan.10/10 — we would absolutely recommend Randal to anyone looking for a trustworthy and hardworking loan officer, especially fellow military families using VA benefits.
Evan and team where great. Had two other companies said they could not do it. Veterans United got it done. Thanks so much
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Fantastic service!
The app was easy to use and dummy proof. They kept me up to date and are very willing to work with you. The gift box was the cherry on top!
Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.
Everyone involved throughout this process was amazing
The team that was assigned to us was a fine group of professionals. Thank you all for making this a wonderful experience.
Everyone on the team was fantastic. Extremely helpful, knowledgeable and timely with helping us purchase our first home.
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Laura was amazing throughout the process and her supportive can do attitude was memorable. This process was nerve racking but working with this team eased all of our concerns and then some.
Tony and his team were great and made the process very easy
Holly work with us to get our best options and kept us informed.
Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.
Thanks to the whole team especially Connor and Cameron. Home run.
As a first time buyer, the amount of support I received was well above my expectations, especially with Blake and his team. VU staff was extremely helpful and quick to give guidance in the buying process. The staff that supported me was very accommodating and understanding. They were always available, day and night, and throughout the weekends. VU definitely set the bar very high and would recommend this to any of my fellow veterans and friends. VU never gave me any reason to disappoint. I can't express the amount of gratitude they deserve. Thank you to all!
