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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,947 reviews
782 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,947 unfiltered reviews

Starting on Page 444 of 15,165. Return to Page 1

5 out of 5 Stars

VU was on top of every situation and issue that arise, and was proactive with potential issues as well.
Very professional, friendly and awesome staff!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

3.5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

I so appreciate having an entire team of knowledgeable people available to help me through the home buying process. I've purchased 6 homes so I am not a novice; however, questions still arise and I was confident Karol and her team would be able to answer them and I was correct!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Aaron C.

Karin was amazing to work with! She is great at keeping us up to date with all parts of this journey and any questions we had were answered fast and she always was happy to help . We appreciate all that she did for us and thank you so much!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Sheldon and his team at Veterans United were absolutely incredible! They made the entire process unbelievably smooth and stress-free from start to finish. Their professionalism, communication, and attention to detail were second to none.
What truly set them apart, though, was the personal touch—they sent our family a customized care package that even included thoughtful items for our three dogs and our cat! That level of care and personalization shows how much they genuinely value their clients and their families.
I can’t thank Sheldon and his team enough for making this such a positive and memorable experience. If you’re looking for a team that truly goes above and beyond for veterans and their families, look no further than Veterans United!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

I want to thank all staff at veterans united. Thank you!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

They are all very helpful.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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5 out of 5 Stars

I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

They kept there promise to lower our interest rate and they did in 10 months.
Excellent Job.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Very easy to use especially to log in to check status of Home process !

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

This was my first time buying a townhouse, and I have little experience or knowledge with buying a home through Veterans United. The only knowledge I have was through the internet and hearing stories from my friends and their experiences. So I went with it and purchased a home in HI which was expensive, a long process but yet thrilling in the end. The teams that I work with were amazing and very knowledgeable, and I can't thank them enough throughout each step of the way. They made it easy for me, even though I'm in a different state. I will definitely recommend them to my friends and family.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Photo submission from Edwin T.

The Veterans United team was amazing to work with. Everything went smooth. I had a lot of confidence they would help me through the process. I now have a home and VU made it possible. Thank you, my team was amazing to work with!

headshot image of Kimberly Pearcy

Loan Officer: Kimberly Pearcy

NMLS# 1374293

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars

I have no no problem with Veterans United Service. If I call and I leave a message someone always calls me back. Answers any questions I might have. Customer service is outstanding.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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Experience first-hand why 362,016 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
Photo submission from Pete P.

They always kept me informed of what was going on throughout the whole process and even if I didn't really something they would always tell me to get something ready just in case it might have been needed later on. Well prepared.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars

Allways ontop of the Tasks! Great to work with! Highly recommended!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

The team was amazing, always on top of things and answered all my question

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Jamie has always been exceptional and very easy to communicate with all our concern. She’s been
very helpfull from our first property purchase ( 2 yrs ago ) and til our 2nd one( current) .

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

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