Everyone was so helpful with the loan process . This is a first time buying a home at age 67 no computer skill or use of cell phone. We were walked through the paper work with easy. It was no time at all we were able to close. The sale and move in house same day. They were a life saver. I can not thank Ross Clanahan enough for returning my call very promptly to put my mind at easy.
Thanks again for everything and take care of yourselfs
This team is amazing!
If I had to be disappointed about anything, it would be that we started at 7% but it changed to over 8% then it was locked instead of being locked at the 7!!
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
Makes purchasing a first time home simple and easy! Everyone did an excellent job to help with my buying home journey 😀 And loved the personal wood sign!!
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Our closing was delayed several hours because of lack of attention to detail. Our last name was spelled 3 different ways in the closing documents. After notifying the closing department of the change needed, the second version was also incorrect. Third time was the charm, but 2 hours later.Other than this issue, we had a good experience, especially with Craig Carafiol.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
The Veterans United team went so far above and beyond what they had to do for our family. Our team wasn't just interested in getting us a home loan they cared about us as people. I wish I had the words to say how much you all mean to us and how much we appreciate all of you. Anything we can do for you PLEASE let us know.
I am very pleased with my first experience working with United Veteran Home Loans and Austin Francis.