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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,439

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 435,439 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

You guys can trust Cal and Veteran's United

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Everyone on the team did a great job. The website made things easy to sign and get back to everyone.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

My team was phenomenal but I would like to give a special thanks to Holly. She was the person I primarily communicated with and she always guided me in the right direction.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Great company to work with, I would recommend 100% to all Veterans.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

We will recommend Veterans United to all our military friends.
Process couldn't have been smoother.

headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

0.5 out of 5 Stars

I will never use your service ever again and I will make sure to tell everyone I can the same. The level of unprofessionalism and incompetence was unbelievable and made me feel as if they had never done this before. They almost cost me my house and the amount of stress they caused shortly after my mom passed away from a brain tumor was unacceptable. By far the worst experience I have ever had, or even heard of anyone else having when buying a house. Save yourself a ridiculous amount stress and hardship and use litterally any other lender you can find.

Response from Veterans United

Hi Ryan, first our condolences on the passing of your mother and thank you for keeping us in the know and for sharing your experience. We understand the stress involved when an unexpected complication delays a home closing. We are dedicated to making clear requests and assisting customers and while there are aspects of the loan process that can only take place once all conditions have been satisfied; it is important that we take all feedback into account and look for ways to promote an excellent customer experience. Providing helpful and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail.

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend

The best interest rates I was quoted and incredibly customer service! They made buying a home easier then I could ever imagine.

headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

4.5 out of 5 Stars
Would Recommend

I would recommend to another veteran

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Taylor Love, Kelsey Singleton and Ashley Pantaleo were also a joy to work with!

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Veterans United provided me with a great team and a wonderful realtor for my home buying experience. They all worked hard and in a timely manner to get me closed on my home. In the future, I plan to use Veterans United for any additional home buying experiences.

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Working with Veterans United was an honor. I have owned three homes and gone through the loan process previously. Hands down, Veterans United Home Loan has been the BEST to work with. Amy Carder and her Team (Jason, Shan, and Nicole) went above and beyond to ensure my loan process was as painless as possible and a very memorable success. Their genuine commitment, care for me as a Individual (not just a loan file), professionalism, timely response to handling actions and addressing questions and concerns and successful closing was extremely superior! I am beyond blessed, humbled and thankful to be a Veterans United Customer. I unquestionably recommend Veterans United to other service members. Their mission statement and commitment to serve was verified.
Respectfully submitted, L. Parker

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

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5 out of 5 Stars
Would Recommend

I would HIGHLY recommend Veterans United to anyone who may be looking to buy. This was absolutely the easiest purchase I have EVER made. Each person involved kept me up to speed and made the entire process very easy and pleasant. Absolutely second to none!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

Enjoyed working with everyone. Everyone was friendly and did a wonderful job. Greatly appreciated everything they did to help me get my new home. Thanks a million.

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

I was very happy and pleased with the entire loan process from my initial phone inquiry to closing. I was very intimidated with this entire process in the beginning and thanks to my entire team I was very comfortable and confident at the end.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

More Reviews

See all 435,439 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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