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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,441

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 426,441 unfiltered, unedited reviews

Starting on Page 4519 of 14144. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Great experience! The team took very good care of me. Look forward to work with the team again.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Wouldn’t use anyone else

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

These people are very friendly, fast working and keep you always heading in the right direction!

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Shawn, will work hard for any veteran, and will do his best ,to get a veteran the help they deserve. May God bless men like him...If the Shawn and his team were baseball players , they would play for me, and win the World Series.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

3 out of 5 Stars
Would Recommend

ANOTHER PERSON I WOULD LIKE TO THANK FOR WHAT SHE DID IS HAILE BROOKS. SHE WAS THE ONE WHO KEPT CLOSE CONTACT WITH ME AND MY REALTOR AND WOULD EXPLAIN WHAT WAS NEEDED ON THE TO-DO LIST AND HOW TO GET THAT FINISH. I KEPT MORE IN CONTACT WITH HER INSTEAD OF JOE BECAUSE SHE KNEW RIGHT WHERE AND WHO TO GO TO FOR ANY INFORMATION VETERANS UNITED HOME LOAN MEEDED TO SET THINGS UP TO COMPLETE THE LIST REQUIRED. SHE WAS A WONDERFUL HELP TO MY REALTOR SO WE COULD GET THIS CLOSED. AGAIN THANKS AND KEEP WHAT YOU ARE DOING.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

0.5 out of 5 Stars

Customers do not like surprises. More respect for the customer would go along way.

Response from Veterans United

Hi Kris, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

We were pleased with all of our interactions with the employees of Veterans United. The road to home ownership was easier than we had expected. Thank you for all of your help and assistance.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend

Easy to understand, never had to wait long to get a response to questions or concerns, everything was explained and they weren't afraid to do some of the leg work.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

He's THE MAN😀

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Constant communication, truly caring, and always willing to help are just a few things that this entire team did during my time getting me and my family’s dream home. I highly recommend and would utilize them again. Thank you all!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend

This was the easiest process we have ever been through with our home refinancing. Our team was awesome!! They were in constant contact telling us where we were in the process and always answered our questions with professionalism. We would highly recommend Veterans United to anyone looking to refinance their home.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

My only complaint is that there were several people working on my loan and they sometimes did not seem to be communicating with each other. The website is very easy to use, and the automated updates are nice, but sometimes the loan specialists would ask me directly for things I had already uploaded to the system, as if they were not seeing it? Overall despite these nitpicks, I would STRONGLY recommend VU for any fellow veteran seeking help buying a home.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

They worked incredibly well with my realtor and law firm to make sure that everything went over smoothly. If I were to recommend Veterans United to anyone I would absolutely recommend the team that was provided to me. They were quick, responsive, reliable and efficient. 10/10 will be using again

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Jim Wyatt

Loan Officer: Jim Wyatt

NMLS# 2027178

5 out of 5 Stars
Would Recommend

Shawnee and her Team (Paige Kinzel/Jenny Moreira) did an amazing job and will recommend to friends and family. They provided non stop support and answered all of our questions without hesitation.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Grateful for Veterans United

headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

More Reviews

See all 426,441 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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