Absolutely amazing service! The entire process is so streamlined for a buyer, its hard not to do what you need too. The VeteransUnited app is awesome and so easy to use and nice to have for completing tasks where and whenever.
I would like to say, though, that the inspector you used should not be used by you any more. This house has rotted and moldy window sills (windows are degraded and will require almost immediate replacement) and walls. We have to replace floor boards that are rotted and sagging, there is exposed wiring and so much standing water around the house and most of the property.
We did not think after spending $182,000.00 that we would have to come up with money to make this a safe home for my parents. All of this led to my dad being hospitalized for 2 days with heart issues due to the stress.
-Michelle England
3rd time using VU and 2nd time with Marissa she's amazing
Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.
They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!
Thank you VU and Dream Team for everything!!
Veterans untied and there team will do everything to get you into your own home. They went above and beyond making sure I was completely informed the whole way through I cannot express how happy we are and will continue to use them in the future
I had read so many stories online about how nightmarish other veterans’ experience with the process went. I, on the other hand, had top tier service provided thanks to Derek, Drew, and Alyssa. They were all professional, communication was outstanding, and the process was surprisingly easy. In the future if I ever plan to buy another home, I would only want to work with them.
This group, or team that helped with our refinancing was. Exceptional. We received a notification that the interest rate had gone down, we followed the prompts and wow it was sign here and finished. This company is the best company that we have ever worked with, I mean ever. Thank You Veterans United.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Everything was great just wish the process would take so long and you ask all what’s required ahead of time
Don't give up.It took me 2 years but now I have my own home thanks to va united.
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Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
MY LOAN OFFICER,SHANTEL DOOLING ALONG WITH MY BUYING CONCIERGE,MARKITA BAILEE WERE BOTH MORE THAN GREAT. THEY ARE ALMOST THE SAME.I COULD NOT HAVE ASKED FOR BETTER PEOPLE. I WILL ALWAYS BE THANKFULFOR WHAT THEY DONE FOR ME. VETERANS UNITED SHOULD BE VERY PROUD. YOU REPRESENT THEM VERY WELL. EVEN THE GUYS FROM THE INTAKE AND THE PHONE OPERATORS ARE GREAT.SO FROM ME TO YOU THANKS.
GOD BLESS
