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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

431,344

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

I am so pleased with VU home loans. They are so easy to work with and genuinely seem to want to help. I would choose VU all over again and give them 4 thumbs up if i could.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
Jacob Fearnow

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Zach, Britney, and Tere'sa were a pleasure to work with. I appreciate the patience with my endless questions and the quick responses when I needed help. You all did a great job! Thank you!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

This is the second time we bought our home with Veterans United and we would not have it any other way.
The fact that Aaron worked with both our schedules was so important. He was always a call away and we appreciated that loads.All in all, another smooth process and will be looking forward to work with you again in 6 years when we’ll have to move again, haha.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Taylor fruit gave us all the attention needed to accomplish are goals . Even off times from work she still gave us 110 percent.this is our 2nd time within two years she work with us.
I couldn't ask for a better loan officer .she was there for us.

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
Joel Dekle

Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.

headshot image of Chet Kent

Loan Officer: Chet Kent

NMLS# 1197837

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

3.5 out of 5 Stars
headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

5 out of 5 Stars
Would Recommend

Overall experience was very positive. team was very informative kept me abreast of things daily what I needed to do etc
. so very happy with the service

headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
John Jeans

This VA Home Loan process went well with great support and I can't say how happy that I am in my new home. Doug kept me posted on all aspects of this process on a daily basis. He was available to help me whenever I needed answers.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was outstanding from beginning to end. As first-time homebuyers, the process could have been overwhelming, but the entire team made it feel smooth and manageable. We especially want to highlight Gloria, who was a key part of our journey. Her responsiveness was truly impressive—she was always quick to answer any questions we had, no matter the time of day. She was professional, knowledgeable, and genuinely cared about helping us through every step.Veterans United also provided great tools, resources, and consistent communication, which gave us peace of mind throughout the home loan process. It’s clear that they are dedicated to supporting veterans and their families. We are beyond thankful for the exceptional service and would highly recommend both Veterans United and Gloria to anyone looking to buy a home.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

The team at Veterans United is great but the title company, not so great. I still have not received my funds for the closing. The closing paperwork was sent to me by Yoly Perez only because I asked for them. The keys to the property was not handed at closing but at 2:30p.m. on 4/10/25. other than that everything else is great.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Alex and Crystal and Chris were amazing and made the process simple and easy! Definitely would recommend them to any and everyone! Thank you guys for being so awesome

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

More Reviews

See all 431,344 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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