I can't say enough good things about Veterans United. The process was easy to understand and I was able to do 99% the necessary items in the process virtually. All questions or issues were dealt with VERY quickly by my loan officer. I had a change to my rate at one point during the process because they LOWERED the original quoted rate, which was already a great rate! As if that wasn't enough, they sent my family a personalized gift which was such an unexpected, but pleasant surprise. Veterans United strives to go above and beyond to provide an amazing and personalized experience which focuses on the best interests of their customers. I HIGHLY recommend this company!
I'm a homeowner now! I have a new view of myself as deserving and financially valuable. I actually feel and believe that I was lucky to find a home that meets all of my needs. I couldn't have done it without Veterans United and the team consisting of my Loan Coordinator and Concierge!
Two words…. Highly recommended!
Best experience in home buying. Always attentive and the consierge were always checking in to see how everything was going and offering their help.
I was a little disappointed with my request for a re-appraisal. Appraiser did not use most recent comparables and I feel that my home was valued about 18.6 %, below current market. She explained that the VA suspended re-appraisal requests and there was no other solution. (BTW- I have experience in property valuation, both in my degree and running a small ($100K) mortgage portfolio in a community bank. I may be a little rusty, but still know the basics.) Maybe a review by the homeowner and appraiser, might be in order b/4 final appraisal is submitted.
We hope not to refinance again, but if we do, Phil and Veterans United will be our next call.
Phil is Top shelf guy. Very polite and helpful. He deserves a bonus and a raise.
I understand reviews are important. Every story is different--some reviews are great and some are not. Our family has always had great experiences with Veterans United. I urge you to call your local representative and see they are a good fit. I honestly do not think you will be disappointed. They are in the "dream making" business. They are on YOUR side and want to see you in your ideal home. Let them help you reach your dream of home ownership.
The Team was great
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Could not recommend these guys enough. They are professional, knowledgeable, and were always available when we had questions. Just an all around great experience.
