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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,446 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,446 unfiltered reviews

Starting on Page 465 of 14,882. Return to Page 1

5 out of 5 Stars

Chris Lippmann and Blair were very helpful with helping me thru the refinancing process of my home loan.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

VU has treated me with kindness and respect every step of the way. They kept me informed about every important detail, and gave me every option available.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Arthenia T.

I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars

Very easy to work with, answered all my questions and very punctual with returning calls. Made buying my first home a breeze.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

This is my second home buying experience with VU and both have been amazing. The team made the process simple and straightforward. Thanks to Daniel and Adam’s help, we were able to from preapproval to closing in less than 30 days.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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4 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4 out of 5 Stars

Kyle and Gray were great. They were very responsive to questions, extremely professional, and a delight to work with. What I didn't like, but what also made my expereicne less than favorable, was an $8,000 add-on to my closing cost, because of a tax bill that popped up from no where. I understood someone neglected to share it with Kyle and Gray earlier in the process. If it were not for that major disappointment, I would rank the experience a "10."

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Photo submission from Aurelio L.

As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!

headshot image of Trevor Lally

Loan Officer: Trevor Lally

NMLS# 1407052

5 out of 5 Stars

Always there for me even on thier vacations and days off. Thank you to Derek and the whole team.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

The staff was very professional and communicated when there were any hang ups. They made sure we were in the know the entire time.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars

Overall the process was smooth. It was difficult being a service member overseas trying to coordinate everything. Working the homeowners insurance was confusing and seemed like we were only being offered very expensive quotes. USAA insurance was much cheaper for the same coverage. Coordinating the closing documents with the title company was also confusing and not a lot of communication, leaving unsure what we were supposed to do the day of closing. I know this was just part of the difficulties being overseas, but earlier communication would’ve helped.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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Experience first-hand why 354,643 homeowners give us a perfect score!

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5 out of 5 Stars

Our home buying experience has been outstanding and Veterans United Home loans played a huge part in this!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Well organized tracking system

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars

Veterans United has made home purchasing a breeze.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Photo submission from Coz B.

This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

I would like to thank the whole team for doing a outstanding job

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

The entire team did an outstanding job of communicating with me every step of the way. The app made things easy as well.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

4.5 out of 5 Stars

Thanks to all you emernt above and beyond

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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