I couldn’t ask for a better group of people. They were so compassionate and graceful. Simply the VERY BEST!!
From the very beginning to the moment we closed, the level of professionalism and efficiency was remarkable. Jimmy maintained complete transparency and honesty throughout our experience. He always prioritized our best interests and guided us in the right direction. This truly was the easiest and most seamless home buying process we have ever experienced.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
Veterans United has made my home buying experience one of the smoothest things i have done all year. My point of contact Ashley was so helpful and went way above and beyond in making me felt seen and cared about during this experience. I felt cared about as an individual and not seen as just another customer. if your lucky enough to work with Ashley i know you will be well taken care of. I would recommend to all my brothers and sisters 10 out of 10
it was an experience but Ryan Davis worked with me every step of the way and made it a good experience. I would recommend it to anyone. Thanks again to the whole team that Ryan has.
Everything was smooth and the portal was easy to use.
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The team that I had was very professional, yet personable. Kept me up to date on my “to do list”. Thank you guys and all the best to you. MERRY CHRISTMAS
Very good
Derek and his team were very helpful. They made sure we were informed in all decisions. Their website was helpful in a step-by-step process.
The whole experience was superb.
David was amazing, He was always available and made us feel comfortable during the whole process.
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
Thank your whole team for the hard, and great work that everyone put forward for this to happen. Sherrie and I both are very grateful. Your TEAM ROCKS!!!
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Super easy, made it easy for me to understand everything, when I needed a question answered or had it any second thoughts I didn’t have any long waits or anything, very good resourceful
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
A very special thank you to Larry and his team! Y'all made the buying of a new home very easy! Veterans United really has figured out the process and streamlined it.
There were multiple ups and downs through out our loan process. The government shut down did not help. Im not sure if it was the loan team or the underwriting team, but our blood pressure stayed high. Im sure individually they were great, but there were multiple times that someone we needed to speak to was out of office and times where documents had been submitted multiple times and still requested. Also times where agents would only speak to Jacob even though I am a joint buyer.
