From the first phone call to the final closing phone call it was a great experience. No call was unanswered or unreturned. The level of professionalism was outstanding. Each team member was informative and friendly. I was initially told how the process would work and that I would have contact information for everyone involved in case we had questions. I was encouraged to call and ask anytime. The timelines were all met and in fact it was finished ahead of time. I would highly recommend using Veterans United.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
Wonderful, thoughtful, mindful, and emphatic to our needs.
Veterans United provided ne with outstanding service. They were recommended to me and now i would like to recommend then to you.
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Bryan and his team were excellent with helping me every step of the way. If I had any questions they were fast to respond. It was my first time buying a home and they made sure that I understood everything happening and the timeline for everything.
Zach and the entire team at VU made this process smooth and exciting. Sharing every step and answering all of my questions.
Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
They was very helpful
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I am hesitant on companies that “strictly help vets” because I’ve felted taken advantage of before. At no point in Time did I feel falsely lead or pressured to buy when I wasn’t ready. They gave me a call after I said I need 2-3 months to adjust to a new job/schedule before we even talked about formality’s.
Josh was amazing! Was able to close in less than 30 days and that was with thanksgiving holiday in between!
Awesome service, awesome people, awesome company. Thank you for everything.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
This was the smoothest process over. Hands down from pre approval to close 1 month and 5 days.
The United veterans agents did a great job wth our loan !!!
