Great, always there to answer questions and give advice. Pleasure to work with, highly recommended.
I only dreamed about owning a house. Veterans United more specifically, David and his team made that dream a reality. Not only do I own a house; they made the process easy and painless. Every question I had they happily answered no matter how ridiculous it was. I would highly recommend to anyone even thinking about buying a house. Thank you all for a stress free buying experience.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
The team from Veterans United were fabulous. Everything went fast and the team was on top of everything during the entire process. This was by far the. Easiest purchase of a home i have ever made. Thank you Amy for all your hard work, you are the greatest.
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Ben Choi and the whole team were amazing! Never went long without a response. Very professional, appreciate you guys.
Veterans United was flawless with their process. They guide you step by step and explain how the loan process works from being pre-approved to the closing table.
As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!
As a first time home buyer, Adam and the team at Veteran's United made sure I understood the full cost of ownership of my home. They ensured it was within my budget, and they answered every question I had through the process. If you are a veteran looking to finance your home purchase, I highly recommend working with this company.
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Toby and Rachel were extremely helpful and timely in getting us preapproved and eventually closed on our new house! They even sent a very considerate gift after closing as a thank you. We are extremely happy with our experience with Veterans United!
VU was incredibly helpful! They called me to get me connected with a loan team immediately after I requested a quote online and even got me in touch with a realtor.
Phenomenal service!
Justin Menard and his team provided such outstanding assistance during the home buying process. The communication was great!
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
Austin, Cole, and Kristy are all AMAZING and very helpful with everything!! I absolutely loved working with their team to make my dream of becoming a homeowner come true and I'm very grateful for them!
Not recommended for 1st time home buyers. I was on my own for 95% of the transaction. I would send a text and not get response right away, usually about 8 to 10 hrs later. I never was walked through the process so I googled the majority of my questions.
Response from Veterans United
Hi Katharine,
I’m really sorry to hear that you felt on your own for most of your homebuying journey. Buying a first home can be overwhelming, and it should never feel like you’re left without support or timely communication. Having to search for your own answers instead of feeling guided through the process is not the experience I want for our borrowers, and I regret that we missed the mark for you.
This isn’t the level of service we strive for, and I’d like my team to have the chance to understand more about your experience. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if messages come in after hours.
United Veteran earned their place with this Sailor....Thank You
Great experience & the app helped keep me up on any outstanding "to-do's".
