Veterans United’s technology made uploading documents easy, but my experience with the loan officer was disappointing. She was not proactive, repeatedly asked for redundant documents, and did not correct key details like my wife’s name until the last moment. On top of that, she was unaware of how Power of Attorney works and only said I could sign on my wife’s behalf on closing day—while it was actually my realtor who correctly advised that a notarized copy was needed. Because of these gaps, my realtor had to step in often, and the closing was delayed. I would recommend Veterans United, but not my loan officer.
I would 100% recommend Veterans United! It was the easiest, most stress free process for buying a home! I am extremely thankful for the team I had as they took the time to answer any questions and explain everything into detail.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
Excellent personnel, they were on top of everything so friendly to work with very supportive. They did a great job explaining the process. I highly recommend them.
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Robert was absolutely phenomenal and made the whole process better, highly reccomend him and Veterans United
They are very, very thorough. I appreciate Clinton Dunlap to the utmost his character and patient should be applauded. I applied him thank you guys very much.
As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!
Professional, courteous,customer service great.
Knowledgeable.
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I really loved the “to do” list. I felt it kept us on track. Team had great communication with myself and realtors!
It wasn’t bad
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
Working with veterans United to buy a house was the best decision me and my family made. They made the process so easy from start to finish. The app really made things extra accessible and easy as well. 10 out of 10. Highly recommend doing business with them quick to answer any and all questions that came up.
The process was so streamlined and easy!!
As long as nobody has to deal with Jared Zahn
