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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,999 reviews
937 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,999 unfiltered reviews

Starting on Page 468 of 15,267. Return to Page 1

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Daniel Lowes was really helpful. This is my third house and I have used him every time.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Outstanding

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

0.5 out of 5 Stars

There was zero guidance on the closing process. As soon as an offer was made all urgency left the team because they knew we would finance with VU. Zero follow up on payment schedules other than pawning our mortgage payment to another company. Avoid VU and save the headache.

Response from Veterans United

Hey Gabriel,
I’m really sorry to hear that you felt on your own once your offer was accepted. You deserved clear guidance through closing and better follow up around what to expect with your payments, and I hate that it felt like things lost momentum right when you needed more support. we’d really like the chance to learn more about what happened and talk through your concerns. If you’re open to it, please reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

I have already told friends about y'all.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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5 out of 5 Stars

Thanks to Ryan for going above and beyond to make this home purchase possible 🙏🏽🙏🏽🙏🏽. Ryan and his team at Veterans United went out of their way to ensure things went as smooth as possible even with dealing with outside entities to procure everything necessary for the finalization of my home purchase. Can’t thank you guys enough for making this happen.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

The team was super helpful and alway nice to talk to.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Ginny and the team are exceptional

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Photo submission from Michael G.

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Since 2020, I’ve been with Veterans United Home loans & They have been “Wonderful”.
They are very caring & truly look out for the customer’s best interest. I will definitely refer friends & family to them.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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