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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,414 reviews
483 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,414 unfiltered reviews

Starting on Page 468 of 14,948. Return to Page 1

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

VU worked to help me secure my VA loan even though it looked like all odds were stacked against me. I am confident I will move into my new home today due to the hard work and dedication of the VU team. I would definitely recommend them to all military members and their families.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Everyone was great! The personalized service I receive was excellent!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

It was quick and easy. The app helps you stay on top of everything and engaged with your team.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Photo submission from Merle M.

Veterans United and Mike Harrison helped us conquer the challenges of new construction every step of the way. He was always helpful and encouraging. Now we have a home that we always wanted but never dreamed we could have.

headshot image of Mike Harrison

Loan Officer: Mike Harrison

NMLS# 1406917

4 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

Unfortunately the movers recommended was very expensive considering the fact that I did get the appropriate break down until the end of the move. What I had to pay was I did expect to pay for a local move with approximately 7-12 mile radius travel time. Other than that, it was a successful move.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Eric P. Was super helpful and very informative throughout the process.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

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5 out of 5 Stars

Very easy and comforting. She made us feel better with the process.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Adam and Levi did an amazing job! I would recommend them to others and even recommend my own mother, who is currently going through the process of getting her own home too.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

The process of getting a loan was amazing all my questions were answered. The staff is very knowledgeable, and professional at all times.

headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

2 out of 5 Stars

Went well last time. Critical process failures this time, but they ultimately stood by their work and made it right. In some ways this is more telling. Every organization has hiccups, not every organization has integrity.

Response from Veterans United

Hi Stephen,
Thank you for recognizing both the challenges and the resolution in your experience. I’m sorry for the hiccups along the way, but I’m glad to hear you felt we stood by our work and made things right. Your note about integrity means a lot, and it’s something we’re always striving to uphold. If you’d like to share more about where the process broke down, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
Photo submission from Brandon W.

Awesome experience! Veterans United guided me through every step. I never felt like I was out of the loop at any time and I was always kept up to date on where we were in the loan process. I felt like Chris was really there to help me out. He was always available for any questions I had.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

We had such an incredible experience as first time home buyers with Veteran’s United! Our team was amazing and they helped us through every part of the entire process!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Awesome isn’t enough to explain Lance, his team, or anyone else at Veterans United! Everyone on the team were all on the same page, even down to the minute of big time decisions relating to closing. I had Lance close a loan for me getting into my first home 4 years ago and he knocked it out of the park so obviously the only team I could trust to land me into my family’s forever home was Lance and his crew. That’s exactly what they did and I can’t thank them enough or explain how great of a team they have. 10/10. 5/5 stars. If a 20% tip is what I could give them, I’d give them 110% because they give nothing less than that. I can’t speak higher of Lance and everyone on the team and I’d recommend Veterans United to anybody I know! I’ve used them before and if I need any assistance relating to my home in the future, I know exactly where to go.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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5 out of 5 Stars

Chance Mullins and the rest of the team did a great job. They addressed any concern that we had and made the process smooth and easy. Got a great deal and a great new home. Thank you Veterans United!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Great experience! Everyone was so helpful!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

4.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Photo submission from Chad H.

Had a great time through the process. They helped me every step of the way and were super nice and understanding about everything and explained things clearly. Great experience.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

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