My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
Ha, Ginny and her team are great, and I quote from my realtor, “there is no way they can get a VA loan done quick, it just cannot happen.” Well, it did and Ginny and her team made it happen. What a great group of people. Thanks just does not cover it!!
Great service and helpful but only select people, Steve was more than great however when I was transferred to start working with someone else, the ball dropped, everything took too long and then I started to get ignored to the point where I would call multiply times leave a voice mail and she wouldn’t get back to me until after 4 days. It was disheartening. The amount of miscommunication, bugs in the app, and documents that I had to submit also made the process even more disheartening and frustrating. I still would recommend yes but some effective communication and timeliness would be needed to increase my score
Dustin at Veterans United is basically the MVP of my entire homebuying saga.Listen… the VA loan process had me ready to crawl under a table and live there. But Dustin? Dude swooped in like, “Relax, I got this,” and then actually did have it.He answered my million questions without making me feel like an unhinged raccoon rifling through loan documents. He explained everything in normal human words, kept me updated before my brain even had time to spiral, and somehow made the whole thing feel doable instead of doom-y.Anytime something popped up, he handled it faster than my kids ignore chores. He stayed calm, organized, and on top of every detail while I was over here fighting paperwork like it was a final boss battle.If you want someone who genuinely cares, communicates like a champ, and won’t let you drown in VA loan nonsense, Dustin is your guy. I’d recommend him to literally anyone. Absolute rockstar.
I found the experience and process to be as trouble free as possible with my loan team !
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Never has buying a home been so easy and informative. Communication was great!!!
I would recommend Veterans United for any veteran that in the process of trying to invest in their future dwelling and foundation . Veteran United went above beyond for me and my family to get the home we are enjoying as I am writing this review . I would recommend Kellen Nowak as the most professional Loan Officer I had the pleasure working with for my new home.
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
My credit isn't great but they worked with me and was able to get me a great rate.
Josh and his team are the absolute most outstanding group of people. This is my 6th mortgage and Josh is always my first call. He has the most positive and can do attitude of any professional I have ever worked with. I recommend him to my family and friends because nobody else can possibly put the same level of time, energy and effort into making a mortgage process go smoothly. I’m very happy once again with my mortgage process and look forward to the next one.
I can’t say enough good things about working with Larry! From our very first conversation all the way through closing, he was professional, lightning-fast with responses, and truly went above and beyond to get me the best deal possible. He patiently explained every detail, answered my questions at all hours (even late nights and weekends), and made what I expected to be a stressful mortgage process feel completely smooth and manageable.
What impressed me most was how proactive Larry was—he spotted potential issues before they became problems, fought for the absolute lowest rate, and ended up saving me a ton of money over the life of the loan. His communication was flawless; I always knew exactly what was happening and what came next. Above all, he’s just an honest, kind, and genuinely good person you can trust 100%.
If you want a lender who treats your loan like it’s his own money, Larry is the guy. Hands-down the best experience I’ve ever had with a mortgage, and I’ll be sending everyone I know his way. Thank you so much, Larry—you made this happen!
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There are no words to describe Ross and his team’s exceptional service, and I mean exceptional. Easy from finish to end. They were so attentive, reliable, kind, and I will be referring Ross to my friends and family in their future home buying endeavors.
Made the whole process so easy.
Brett Kenney has been amazing for both my home loans. He always answers the phone for me or returns my calls quickly and answered all of my questions. I won’t go anywhere else in the future for my home loan needs.
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
This was by far the best decision I could have made when it comes to buying a home and I couldn’t feel any stronger about thatJosh and his team were absolutely exceptional! From the moment I decided i wanted to get a house and even after closing! Every single phone call (i made a million) the team was there to answer any and every question I had and to guide me along the way. The communication and the hard work from his team was incredible and I don’t think anyone could have topped it. Even when I didn’t understand josh broke things down for me in a way that I could effectively understand without missing a beat and never discouraged anything I had to say or any question I had. This team is the Standard
