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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,961 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,961 unfiltered reviews

Starting on Page 468 of 15,299. Return to Page 1

5 out of 5 Stars

The process was made very simple and easy to work through by my lending team. Solid communication and understanding through the duration of the process. Made me feel at ease with my purchase and getting everything I needed for after the purchase. Big Thanks to Alex, Max, and Zachary for all the help and glad to have yall to work with again in the future.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Communication started early. Very good team to work with. My To-Do list was a big help in staying on top of things.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars

john lyman and his team made getting my loan very easy.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Veterans United as a whole was exceptional. They chose the best realtor I could have ever asked for, they conducted business like military operations and kept me feeling confident throughout the entire process.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

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5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

I was very happy with the service provided by Lindsey. She was professional and helped me through the entire process. I highly recommend Lindsey and the Veterans United staff for anyone considering a refinance on their home.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Photo submission from Ray B.

Awesome Experience!! Outstanding people and were there every step of the way. Highly recommended.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars

The team i was given was very professional and accommodating. Even with being an nco while on orders they were beyond helpful. Any and all setbacks were met with a detailed plan of execution to resolve any issues.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars

A very tedious loan application process
Every day a few more requests
Lily was very helpful, the underwriting process with Suzanne was exceptionally tedious.
I have had a few mortgages and have not been through this lengthy process.
It was a quick 3 week process and frustrating as a well qualified buyer with 1/2 the equity to the property.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

4 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

The whole team I worked with was very knowledgeable and fast working

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

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Experience first-hand why 365,473 homeowners give us a perfect score!

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5 out of 5 Stars

Easy to work with. Responded in a timely manner and excellent communication!

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars

Everyone who helped us was amazing! Couldn't ask for a better team!!!!

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Photo submission from Michael G.

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

We’ve used them in the past and they have been absolutely over the top exceptional for us

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Bennett Patton deserves a raise he was outstanding throughout the process quick to respond and answer any questions. If you have him you are in luck and are in good hands.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Great service! Everything was done in a timely manner and easy to get through with this amazing team!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

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