Amy was great, walked me thru the entire process, and continuously kept me updated
Katie, Greg, and Stephanie went ABOVE AND BEYOND to turn our dream into a reality. I don't have words to express our sincere gratitude to them and the rest of the VU Team. Thank you does not say enough. I had one goal, one goal only, and that was to not be the reason this deal does not close. With their guidance, communication, devotion to their client, we got the clear to close and are now preparing to move into our new home. Again, thank you is not enough but I hope this thank you is enough for now. THANK YOU! THANK YOU!! THANK YOU!!! Jeff and Keri P
It was a nightmare, it seem like veterans united does not have enough people to work..there was no communication or even lack of communication this is my second time and last time ..
Response from Veterans United
Hi Crescencio,
I’m truly sorry to hear how stressful this experience felt for you. When you describe it as a nightmare, that tells me we missed the mark in a big way, especially when it came to communication. I also regret that after giving us a second chance, you felt let down again — that’s not the impression I ever want a veteran to walk away with.
Thank you for sharing this feedback so openly. If you’d like to talk more about what happened, my advocate are here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!
Veterans United made my loan assumption process smooth and stress-free. Jody and Mark were professional, helpful, and always available to answer questions. I’m truly grateful for their guidance and support throughout the process.
Aaron Guinn and his team have just been outstanding the entire time. Started out with "just looking" to buy a house in New Jersey and when that didn't pan out and had to start looking in Florida, Aaron was a pleasure to work with. Very knowledgeable and always available to answer any of our questions. When it came down to placing an offer on the house and getting into contract, I don't think I could have done it without him and his awesome team there. Professional and make working with my realtor, title company, and other companies very easy. I hope this is not the last time I get to work with such a great team. Highly recommended!
Tanner and Tim were great to work with. They were very friendly, helpful and knowledgeable.
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Great communication with the team, specifically Arron and Dustin. Thank you!
Tanks guys you’re team is awesome!!!
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
Everyone involved with helping me was super professional and competent. I highly recommend Veterans United.
Almost everyone was great .
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Experience first-hand why 358,533 homeowners give us a perfect score!
Veterans United (VU) is an incredible company focused on serving others at a high level and if you want someone to care for you in your home buying and selling process, Veterans United will go above and beyond
I thought buying a house was going to be hard but Veteran's United made it soo easy. I haven't needed to worry about a thing through the whole process and i feel like they actually are looking out for my best interest. I have already been boasting how easy this process has been because of their support.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
Super fast and easy. The team help us with everything.
From start to finish the process was in respect to current documentation to establish a pathway for qualification.
