The one thing I would have like to known up front was the glide path to closing. Knowing the steps up front would have made it much easier to be prepared and more proactive instead of reactive to everything.
Awesome service! Sign everything in the comfort of your own home.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
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I loved working with this team they went above and beyond
Could not ask more from anyone and it was always volunteered.
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
Yoel, Christy and Dez were phenomenal! They were helpful, available and responsive. This was the smoothest loan process I've gone through (and it's not my first VU loan!). They really set the bar for customer service. (Special thanks for Dustin keeping the ball rolling while Christy was out of office!)
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I had the greatest team, they made this the easiest process imaginable. Thank you guys!
We had a great experience working with Veterans United.
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
Gabe and Christy were always very responsive and kept me updated throughout the process. They were very knowledgeable and always willing to help out in anyway they could. Enjoyed working with them and hope to have the opportunity again. Thank you!
As first time home buyers, my loan officer and loan team made everything very easy to understand, and explained everything if it was unknown during our process, as well as kept us updated as things were either getting done or if they needed to be done, this team took a lot of stress off our shoulders as we made our move and during our home buying process.
