Amy, Ben and Gabby answered any question that arose. They responded promptly. Were always polite, respectful, of our lack of jargon and finding information as we had no clue what was needed. They are all excellent to work with.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
This most definitely the single most important decision for my family.
The team was absolutely amazing!! If I could give a higher score I would have. Helped me with everything. Even thought I had a million questions. They answered them. Customer service side of this was absolutely amazing. Loan process, was super scared. They made it feel like a breeze and I know it wasn’t. Would absolutely go to the same team again.
Daren and the Team went out if their way to change our lives. We cant thank them enough!
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Justin Menard and Gretchen Wood were both amazing to work with! They were on top of every detail, stayed in touch with us, always had the answers we needed, kept us apprised of the progress of our loan, and were always knowledgeable and friendly. We loved the personal contact your company provided though these highly competent professionals! So many companies are pushing customers to their websites; we appreciate the ability to talk to real people and know that they care about us. Can't praise you all highly enough.
I had an excellent experience working with Jeff throughout my mortgage process. From start to finish, he demonstrated exceptional professionalism and customer service.
What impressed me most was his responsiveness and attentiveness. He consistently returned my calls promptly and took the time to address all of my questions and concerns in a timely manner.
Satey & Dawn were AMAZING!! They bith went above & beyond to make our home buying process easy on us!!! If it could rate higher than a 10, I definitely would!!!
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
Shelby,Allie, Spencer, and Cole were a great team to work with. I have used a VA loan in the past and this time around was 100% more streamlined and easy to navigate. The communication was outstanding and the process was well put together and made easy to navigate.Please pass along my sincerest gratitude to each of them.
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Great service all around.
Ellis was great getting us started and following up. Lora’s work getting us expedited when the well test timeline was questionable really helped my sanity. I would recommend those two to anyone.
I would recommend Veterans United to my entire family and friends of Vets!
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
The group we got to work with was definitely top notch!
This company made everything simple and straight to the point.
Veterans united made the home buying process a lot less stressful than I thought it was going to be.
