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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,817

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,817 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Perfect and I loved that I was not stressed through this process

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

0.5 out of 5 Stars

This was one of the worst experiences I've had. I would never use veterans home united again, and further more I go out of my way to tell people what a horrible experience I had using veterans united, and what horrible agents they have. I will be rating this company and sharing my story on social sites.

Response from Veterans United

Russell, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way

4 out of 5 Stars
Would Recommend
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Kyle Bakker and his team went above and beyond to assist us with every aspect of the home buying process.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

As a 100% disabled vet, I never really thought I'd be able to own a home, but the Veterans United Team went out of there way to make it happen.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4 out of 5 Stars
Would Recommend

To other veterans I would say. You can't go wrong here . Best of the best. . no need to shop with the rest

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

3.5 out of 5 Stars
Would Recommend
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

What an amazing team I had. They made this process so easy and stress free. I don’t think I could has been any happier.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend

Adam Canote,Amanda Leger,Heidi Frese, and Taylor Dey. Made buying a home stress free . I would recommend this team to anyone on the fence about buying a home.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

I could not believe how fast and accessible VU made the loan process for me. Being able to simply upload all needed documents from my phone was amazing as my schedule can be very chaotic. I got a great apr and was taken care of start to finish.

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

4.5 out of 5 Stars
Would Recommend

From the beginning, Veteran's United has been a clear communicator, taking the time to explain who they are, what they provide, and how the whole home buying process goes. We have been well taken care of as two veterans relocating across the U.S. for the first time.

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

4 out of 5 Stars
Would Recommend

Jodi Coons makes Veterans United an exceptional company and closing on a home a much smoother process. Couldn’t thank her enough!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey M.

The The professionalism with Nate‘s extends beyond just Nate his entire team is the exactly same, they’re all super professional they’re all super easy to talk to and they’re all super nice. I would recommend anybody on earth to this amazing team of home experts because that is truly what they are, experts, in every sense of the word!

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

4 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Outstanding experience. Josh Shultz and his team were very communicative and responsive to any questions we had throughout the process. I would highly recommend Josh and as a Realtor, I plan to use him for VA clients.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Ive bought 3 homes before this one and have shopped many lenders. Veterans United has truly made this home buying experience a pleasant one.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars
Would Recommend

I highly recommend this business.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

From pre-approval to closing, Matt, Kelsey, Jordan and Daniel were professional and supportive in every way. We were kept informed and up to date in every step of the process. We always felt that they all had the same goal in mind, and that was to help us succeed in owning our new home.
Our RE agent and the seller both agreed that it was one of the most smooth processes for all parties involved... We couldn't agree more.
Thank you Veterans United.
We are now proud Veteran homeowners!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

More Reviews

See all 430,817 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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