You have yet to distribute funds to me or my ex-wife. No one has answered my questions about where my funds are or when I will receive them. Your complaint manager told me it was my problem because VUHL has distributed the funds to the deed company and VUHL has signed loan documents. I have never had such a hard time after closing and have never had funds transferred to the deed company.Joe Smith
Response from Veterans United
Thank you for sharing, Joseph. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.
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I would use Veterans United again without thinking twice.
Thank you
Veterans United
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I loved the Team i was working with; Wesley, Wade, Sonia and Brendan are great to work with. They are very knowledgeable and are ready to answer any questions you have. One thing i can say is that our process went fast, not like what i was reading online how VA's loans take forever to close, or that the appraisal is not going to be on time, blah blah I am here to tell you it's not true!!! My team expedite everything on time and i close on the date we had agreed on from the beginning of the process, so there was no rescheduling or pushing back the closing date. Everything happened as it should and on time. Don't listen to anyone, ask your team for help and advise. They are more then willing to help you out!!! VU rocks!!!
Veterans United Home Loans is a great company to work with. This is the second time I have used them to buy a house, and both times went smoothly. I highly recommend them for any veteran looking to buy a home.
Fast, accurate and awesome. Never thought it would be this easy to get a home loan. I still don’t believe it. Ben and his team were great. Not enough words to describe how happy we are with their service. My realtor and I are 100% recommending them to everyone.
