See my comments above.
Response from Veterans United
Prashant,
Thank you for taking the time to reach out about your experience. I've tapped in our Client Advocate team to follow up with you, so be on the lookout to hear from us. Our goal is always to give you the best experience possible while taking the time necessary to ensure your loan is done right. However we can improve on where we came up short in your experience, we're ready to listen and learn. All the same, I wish you the best in your new home.
Sincerely,
Kendra, Client Relations
Best lender EVER. Highly recommend. No other lender can offer you the amazing customer service
I'm not sure who Aaron is... I only communicated with Jessica and Marty. I can't rate him because I never heard or spoke to him.
Ryan and his team (Veterans United) are working to ensure the Veterans will not be bullied by the seller on the property!
Could you please send me a small VU shirt for my wife as well. We would both like to take a picture in them and send it back to you guys and tag it on Facebook. Thanks!!
Thank you to the whole Veterans United team. Very pleased and will highly recommend.
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I highly recommend Veterans United. They made my home-buying experience painless and easy. They were kind, caring, and knowledgable. They were always available for questions and responded quickly to calls/texts/emails. I will definitely use them again if I buy another house.
My experience was very positive and everyone I had contact with was very professional.
If you are a Vet looking for a home Veterans United is the way to go! Their entire group was always professional, responsive and kept us advised in every aspect. We were really impressed with the individuals who shared information on how to coordinate all aspects from finding the home to the final move and setup, including the local utilities. And they were always ready to answer any questions, no matter how small. They made you feel part of the team!
