I have now worked with Heidi on 3 deals, and everyone has been exceptional.
Closed in record time… flawless execution. Job well done to all crew members that had part in housing purchase.
Avoid at all costs. We encountered not only a fundamental misunderstanding of utilizing a second VA, but had to go through underwriting twice and experienced a multiple week delay while moving cross country for a PCS.
Response from Veterans United
Hi Maxwell,
I’m really sorry to hear how stressful this process was for you, especially while navigating a PCS move. Having to go through underwriting more than once and experiencing delays would be incredibly frustrating, and I regret that the experience left you feeling this way about Veterans United.
Please don’t hesitate to reach out if you’d like us to walk through this together. You can connect with my team at 1-800-212-5200 or ClientAdvocate@vu.com.
I have used Veterans United 3 times in Oklahoma and Matthew Czerwonka was the lead on all 3. Matthew is the best and stays on top of everything. He is professional yet very friendly and I consider him a friend. His team always do a great job as well. The most recent house (September 2025) I bought using Veterans United was estimated 45 days to close, on Veterans United side they were ready to close a week early but the sellers were not ready so we closed on the original date. I would highly recommend Veterans United and Matthew Czerwonka.
The whole Veterans United team was the best. I will always go through Veterans United before anywhere else.
A simple call got the ball rolling, and got my family into our home. It was great working with Joseph, Alyssa and the Veterans United team. I believe they made the process easier and took the stress away for my wife and I by keeping us updated and answering questions. Without a doubt, I would recommend Veterans United.
Josh and his team were ready to move mountains just for us to have a smooth closing date!
I will definitely recommend Veterans United and will use them again hopefully in the future.
Veterans United was extremely responsive to our needs and helped us get into a new home in a timely manner. I would highly recommend. Lisa Shrum was also there to help out whenever needed.
United Veterans, especially Joe's team are the best people I have ever worked with.
Thank you to Aaron and my whole team with Veterans United for such an easy loan process!
Veterans United was absolutely amazing to work with. From start to finish, they made the entire process smooth and stress-free. You can truly trust the process—they genuinely care about veterans and their families. I felt supported every step of the way and knew I was in good hands. Highly recommend!
I think the whole team worked very hard to get me the loan especially to meet my closing date thank you
Everyone I interacted with at Veterans United truly does care about you. If you are a veteran, you definitely need to go with Veterans United. I can only hope you have the same loan team as I did.
I wasn’t impressed the round.. during the process. Last minute there was an issue with closing. Totally different experience from the first times I used this company.
Response from Veterans United
Hi Nicholas,
Thank you for trusting us again with your home loan. I’m really sorry to hear this experience didn’t measure up to the first one you had with Veterans United. I know how stressful last-minute closing issues can feel, and I regret that this left you less impressed this time around.
Our team would appreciate the opportunity to listen if you’d like to reach out. You can contact us at 1-800-212-5200 or ClientAdvocate@vu.com.
The wife and I couldn't have been happier with the awesome service and great results from Veterans United. The team was informative and responsive throughout the whole process.
Keep up the good work
Thanks to Joseph and his excellent team—Alyssa, Micaela, Keagan, Kyle, and others—we had a truly remarkable experience. As this was our third home purchase, the process was smooth and efficient. Everyone was polite and highly knowledgeable. They matched all other lenders' offers and even went beyond, but ultimately, Joe and his team offered the best solution for our family and helped us find our forever home.
