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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,594

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 423,594 unfiltered, unedited reviews

Starting on Page 4901 of 14048. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Tyler deserves a raise. Thats how great he was during this entire process.

headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

The best move I ever made was filling out the initial application. The team was incredibly helpful and responsive and they got what was thought to be an impossible task done. As veterans, my wife and I are eternally grateful to this company for what they did to help us obtain our refinance.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Excellent team!
Thank you!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

0.5 out of 5 Stars

your team needs a review in customer service. I explained multiple times to my supposed "loan Specialist" exactly what I expected. I also explained that bad news is a good thing. If something cannot be done then we can figure out a way to fix it. I work in customer service/sales in the mechanical field and if i treated my customers like this id be out of a job. continually being told "What I wanted to hear" instead of the truth up front makes me wish I would have never done business with you folks.

Response from Veterans United

Hi Adam, it is important for us to understand your point of view and promote mutual understanding. Thank you for providing direct feedback and our client advocate team does remain available to speak with you further and review the events leading up to your closing. Our team will be researching your comments to determine what our team may do in the future to help prevent a similar misunderstanding. So much effort goes into every loan application to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

4 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

The team as a whole was amazing, their work ethic and compromise to their customers goes above and beyond

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

4 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

The entire team was awesome to work with. They were all professional and kept me informed of any changes and what was coming next - no surprises. I would definitely get my next loan with Veterans United without hesitation.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

I'd recommend this lender to any veteran they were helpful from start to finish

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I highly recommend your organization based on the experience i had working with drennan AND Anthony.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

We highly recommend using Veterans United and if you are lucky enough to work with Billy Jones, your journey will be nothing but a true success. Billy helped us close escrow on our dream home which we never thought possible. Thank you Veterans United for making dreams come true!!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

3.5 out of 5 Stars
headshot image of Israel Tinoco

Loan Officer: Israel Tinoco

NMLS# 1851818

5 out of 5 Stars
Would Recommend

I am normally very skeptical and don't always trust people. The people I worked with are great, very easy to speak to and knowledgeable. The only part I did not like was the insurance company they suggested had all 1star ratings except for 1 person who was not a customer. Everything else though was great. Thank you all.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Danielle Jones

Loan Officer: Danielle Jones

NMLS# 2007146

5 out of 5 Stars
Would Recommend

If your thinking about buying a house Veterans united are a wonderful group..Very professional and very thoughtful ..God bless you guys and keep up the good work

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Great work from the other team members Codi and Justin as well. The whole team made the process really easy and enjoyable.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

More Reviews

See all 423,594 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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