When someone goes on vacation the day before closing, train that person to communicate or to delegate to some one else the important tasks that need to be done.
Response from Veterans United
Brian, thank you for taking time to give us this important feedback. A member of our Client Advocate team has attempted to reach you and we would love the opportunity to speak with you further. Discussing your experience and providing expert advice on the closing process is part of our commitment to excellent service. We appreciate this opportunity to provide continued assistance.
With Emmet and his team at our backs we moved through the process of the loan experience without any worries. Megan was wonderful to work with. Polite and knowledgeable with any question that we put forward. If she wasn't sure she would find the answer and get back to us quickly. Without any reservations we will work with this team for our next home.
Anyone veteran or non veteran, I would recommend Veteran's United who smoothly handles home financing or re-financing professionally.
We thoroughly enjoyed working with the Veterans United Home Loan team. They were very communicative and immediately addressed any questions or concerns. Overall it was a very smooth process. If I were in need of future mortgage services I would definitely reach out to Karol and her team.
I would highly recommend Veterans United to any other veteran that was looking to purchase a home. The whole team went above and beyond with the purchase of my families new home.
I would like to recommend veterans United to interesting in finessing a home
Rob and his team provided excellent customer service,they made the entire process clear and easy!
A great team to be associated with and one to get you through the process in a seamless effort and one who keeps your eye on the ball as you move forward with the process.
I would recommend Veterans United to anyone. They have a flawless system setup that provides the easiest, quickest, complete, satisfactory and successful service to their clients as possible.
I feel very grateful I was able to get a loan through veterans united. It's a very convenient and quick process.
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Jimmy and Ashley did an amazing job helping with this loan, from keeping channels of communication open and letting me know immediately if they needed anything from me.
I wanted to close early and thanks to Jimmy and Ashley I was able to.
Professional, experienced, and knowledgeable. Thank you for helping to make everything go smoothly!
Most enjoyable experience. All the folks I worked with were knowledgeable and eager to help. Painless!
