Would recommend to other veterans families 100%! The process was very smooth and user-friendly as first time buyers using a VA loan.
Tim and his team did not effectively communicate with each other or my realtor. I had to move my closing date twice due to them requiring last minute paperwork or funds per the underwriter. I was not talked through the points / closing costs effectively.
Response from Veterans United
Cheyenne, thank you for taking time to give us this important feedback. A member of our Client Advocate team is available to discuss further and we would love the opportunity to speak with you. Discussing your experience and providing expert advice on the closing process is part of our commitment to excellent service. We appreciate this opportunity to provide continued assistance.
I highly recommend Veterans United. It was a super easy and seamless buying experience. They have teams of people ready to help when you need it and lots of helpful videos and articles.
I heard great things about veterans United. I am extremely disappointed with my loan specialist. I do wish I had asked to work with someone else.
Response from Veterans United
Rachel, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
The entire process was very smooth. The team of Caleb and Nate were essential in the process going as well as it did.
First time home buyer and from the moment we reached out everybody was super helpful. They were with us along the whole way and we're very attentive to our questions and needs
Veterans United is simply great to work with, they went above and beyond all my expectations. This is my first home and so I was nervous about the whole thing at first but VU makes everything so easy and they were on the ball and clearly on my side throughout. Thank you guys so much!
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Easiest home buying experience and some of the best rates.
Stephanie Coho goes that extra to find you what you need and Kaci Drennan took all of the worry out of the financing process.
If anyone is planning to purchase a house, you can't beat VUHL. Seriously, everyone who works there is so nice and helpful. They go out of their way to make sure you have everything you need. I can't imagine going anywhere else to purchase a home. They made the entire process so incredibly simple! 1,2,3 and I had my home.
