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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,034

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,034 unfiltered, unedited reviews

Starting on Page 504 of 12664. Return to Page 1 »

5 out of 5 Stars
Would Recommend

When I started thinking about buying a house it was all a dream. Veterans United made that dream a reality and was very helpful throughout the process

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

All in all this was the best buying experience I have had.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Veterans United made it easy to get everything done with the to-do list. The Docusign was nice, did not have to go someplace and sign. And they always kept me in the loop and where I stood.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

My house closed in less than a month. Veterans United is very punctual, extremely knowledgeable and informative. I felt like they really took almost all of my anxiety away while buying my families home. A team that truly cares.

headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
Would Recommend

Veterans United and Casey and his team were amazing! They made our home buying process easy and less stressful. 10/10 would recommend!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

The team has been very helpful

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Every thing was great. He handled all my issues without a problem,

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

5 out of 5 Stars
Would Recommend

When intrest rates drop i plan on working with you guys again

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

All in all, working with the Veterans United team was a very positive experience. We had not been in the house buying market for 20 years, and they keep us up to speed on everything needed well ahead of time. Highly recommended!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

The Veterans United Team was quick to follow up and assist with anything I needed. The process was seamless and they were true professionals.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

My total evaluation is that the group we had we were blessed with !! Hanna and Marissa are top notch representatives of your company. Treat them with respect and give them a raise . They earn it!! ❤️

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

3 out of 5 Stars

What I did not like about this process was the impersonal nature of it. I was asked to sign paperwork digitally, not knowing what it meant or what I was signing. Having to talk with someone about the process that actually has experience in these documents would’ve been much more helpful. I also didn’t like that the closing was pushed back two different times due to non-completion on their part. But again communication would’ve been so much more helpful and actually being able to pick up the phone and talk to a closing agent versus everything through text emails. I am not a loan officer, nor a closing agent. I do not have the knowledge of these documents. It would’ve been nice if they could actually explain things and talk to you. So no, I would not use this again, nor would I recommend it.

Response from Veterans United

Paula, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be reviewing your encounter with Title365 and your signing experience. While we cannot change how your loan assumption process went, we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

Travis Ward and his team: Andrew, Anthony, and Dawn, were very professional and helped me in every step of the process. They were very communicative and always were there to answer my questions. Overall, it was a painless process for us because they knew what they were doing. I highly recommend Veterans United and Travis Ward's team!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Great experience overall.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

More Reviews

See all 382,034 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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