I received exceptional service from Justin Darr’s Team. They made my home buying experience stress free. I was even amazed with the concierge service provided by Chris Perkins. He provided me with all of the utility contacts which was helpful since I was new to the community. I highly recommend Veterans United and plan to use them in the future.
My realtor Cassie Holley recommended Veterans United because I could see them and talk to them and not have to wait on hold or have a few days delay in hearing back. She was wise to introduce me and the benefits of knowing and working with Ms. Booth, Mr. Gaddie, Mr. Ross only increased my confidence in their team with each new staff member of Veterans United I met. Thank you most sincerely for my home loan.
I am a first-time home buyer in this company and made this the most simple process ever. Scott Houin was EXCELLENT, and the realtor that I choose through their recommendations was just OUTSTANDING. Both Veterans United and In The Home Zone Reality go ABOVE AND BEYOND! Would recommend to Anyone!!
The entire team was just outstanding!
Working with Veterans United has been a painless process through both an initial mortgage and refinance. Everyone we have worked with has been fantastic - so responsive and informative. Can't go wrong with this company.
Very good experience, everything was done online.
The closing notary came right to our home and we got copies of all the closing documents right then
they were fast and a great team to work with .I would use you again
Veterans United is the way to by a home outstanding to work with
Overall good company. Once the portal isbup and functional, it is easy to submit documents. They require a lot of documents if you're a VA loans person. Note that they are in CST whicch means an hour after East coast. Set a later closing to ensure they're available. Also, let them known you prefer a call ot text or the will think the portal and email are sufficient. They are very receptive and helpful.
I recommend all veterans to use Veterans United.
Communication between the buyer and the loan specialists was so poor until they needed something in a short amount of time from the buyer. Random deadlines and expiration dates (that they couldn’t provide signed documentation for and told us to “Google”) were given to us after the fact in which they tried to postpone in order to give us higher rates. Without us knowing the legalities, they would’ve cost us an additional 6k. It’s a shame that a lending practice for veterans, those who have served and fought for this country, tries to scam and take from the very people they are supposed to represent!
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Joshua, we value your patience and commitment in sticking with your loan specialist. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
The Veterans United Company is a excellent business to get a home loan from. Their service is impeccable, trustworthy, through, fact based, and pragmatic. The staff are courteous and professional. I enjoyed working with them and would recommend this organization to any Veteran, seeking to purchase a home.
I hardly ever write review's but I felt this experience definitely deserved one. My experience with Veterans United and Josh Kirby went above and beyond my expectations. I would definitely recommend Veterans United to everyone who is buying or refinancing.
Trust me , you won't be disappointed. Thanks again Josh !
For all veteran homebuyers, purchasing a home can be stressful but Veterans United made the process go smoothly; I highly recommend!!
