Justin and Ellen did an amazing job. After going thru this process the first time with another loan company and switching to veterans United, I’ve realized the other company did not have my best interest in mind. Justin and Ellen gave me the assurance I needed to know that they were truly there to help me with this process as soon as we had our first call. Thank you all so much and I will definitely be recommending those two people to the rest of my military friends and family!
My personal experience with Veterans United was unbelievable. Everyone I dealt with was committed to providing service that you rarely see today. Everything flowed from one step to the next without interruption. I highly recommend Veterans United for anyone seeking home financing.
Truly impressed, I will recommend to anyone I know that wants to be treated like a person and not an interest payment.
10/10 experience - I will definitely recommend to fellow Service Members and Veterans!
I cannot say enough, amazing job!
Veterans United team was extremely helpful, buying a house can be a very stressful process but with the team I had they made the process run smoothly. If I had any questions or concerns my team was always there to explain everything.
Ready to see for yourself?
Experience first-hand why 359,717 homeowners give us a perfect score!
Chace was great!
It was the easiest process ever. I am very happy
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
Trenton and Niel were great to work with! On time, helpful, and always there when I needed them. My experience was thorough, professional, and fast. I was able to purchase a home on one coast while living on the other coast! Well done!👏🏾
While I was “pre-approved” for an amount that was substantially above the price of the house house we purchased, I never felt that my “pre-approval” was of any real value. I would rather greater rigor be associated with the pre-approval process.
Based on the interactions I had with my loan officer and her supervisor I would say that Veteran United does not care about veterans nor their family. They are very slow to respond and avoid at all costs doing more work than the minimum. Veterans United had an option to close on my house a month earlier and save me and my family a ton of stress as well as $4,000 that it cost me to buy down the interest rate after it increased.
Response from Veterans United
Hello Joshua, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.
Connecting with Veterans United was the most crucial decision that i made during my home buying process. My Loan Specialist Stephen Erickson and his team not only guided me but also shared their immense knowledge which gave me confidence to buy a house. I am a proud homeowner and i give most of this credit to Veterans United and my Home Loan team. To my fellow veterans - I highly recommend Veterans United.
I highly recommend Veterans United to anyone looking for assistance in the VA home loan process. I have already recommended them for friends & co-workers afraid of the prospect. I look forward to working with them in the future as well!
I would recommend Veterans United Home Loans and especially Zach and his team.
